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AppleNerd212

macrumors newbie
Sep 20, 2023
1
0
Has anyone gotten a shipped notification from FedEx or Xfinity Mobile? I haven't gotten either yet. Still shows a delivery date of 9/22. Customer service didn't really provide much more info.
 

Jimmie Geddes

macrumors 6502a
Original poster
Jun 25, 2007
691
380
I have gotten all of my phones through xfinity the last 7 or so years and have never had an empty box delivered to me.
This is the first year I've heard about empty box-gate in the forums. Over the last few years, my box has always contained an iPhone.
 

paapplefan

macrumors member
Jan 27, 2015
80
30
This is the first year I've heard about empty box-gate in the forums. Over the last few years, my box has always contained an iPhone.
yeah i didn't know that was a thing. I've gotten a few phones from them and no issues. Do they mean the shipping box is empty? I'm much more worried about getting screwed on the trade-in values. I am sending 4 phones to them (my whole family). I'm expecting them to short me on the values. And for it to take forever to get us the credits.
 

Jd1ezal

macrumors newbie
Sep 19, 2023
9
8
I have traded into xfinity before. I got the credit I was promised but the credit was almost two months after I shipped the trade in and there was two weeks of no updates with tracking or anything that made me think they lost the phone and multiple talks with support made me think they were making up things as they went. The phones go to some type of third party and xfinity does not actually do the evaluation from what I was told so there is a delay because of that.
 
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paapplefan

macrumors member
Jan 27, 2015
80
30
I have traded into xfinity before. I got the credit I was promised but the credit was almost two months after I shipped the trade in and there was two weeks of no updates with tracking or anything that made me think they lost the phone and multiple talks with support made me think they were making up things as they went. The phones go to some type of third party and xfinity does not actually do the evaluation from what I was told so there is a delay because of that.
That's good about the amount, but not good about the timeframe. Yeah I'll keep an eye on it, but I have low expectations.
 

thiccbunkus

macrumors newbie
Sep 20, 2023
3
5
i haven't received any confirmation whatsoever from neither Xfinity nor any shipping company. And I pre-ordered it by going to the Xfinity store in person.
 

bigdog5142

macrumors 6502a
Jul 13, 2008
687
279
MI
I have a 9/22 estimated delivery and I ordered on Friday. No shipping labels in FedEx app, either. I suppose we'll see!
 

VxLT_Ghost

macrumors newbie
Sep 18, 2023
13
12
I placed my pre order 45 minutes after it opened. (15 Pro Max/Black/256GB). Verified identity within a couple hours after pre order. Estimated delivery still showing 22nd. Still have no tracking or shipment email. Mysterious label in my FedEx account that has no tracking number or arrival date but it only shows up on the mobile browser.

Most people seem to be tracking via UPS but not seeing a label in my UPS account as of now.
 

WhoCares_____

macrumors newbie
Sep 20, 2023
8
8
Just checked the FedEx site in previously mentioned area of advanced tracking and now I see a tracking ID# and a ‘label created’ in the status area. Shipper name is CTDI which is Communications Test Designs (whom works with apple and other major tech company’s for logistics).

It also states its shipping overnight from Tennessee ( I live in Oregon) so we shall see how that works out.

I preordered about a half hour after the 5am preorder release time.
 

supernet33

macrumors 6502
Jan 29, 2008
366
25
With people ordering 2 and seeing a label in the FedEx app… did you order 2 different orders and get 1 tracking number?
 

brandonnnnnnn

macrumors regular
Apr 22, 2015
190
153
TX
I believe Xfinity is a MVNO just like Optimum. Former Xfinity customer, but on Optimum now. Been reading here as because Optimum is operating similar. Delivery says 9/22 but have not received any shipping yet.
 

some1any1

macrumors newbie
Sep 20, 2023
5
3
I ordered 15 PM 1 TB blue and 15 green 128 GB on 9/18 night. Got notification from FedEx that both the phones has been picked up for delivery on 9/22. No email from Xfinity yet. Good luck to all!!! :)
 

supernet33

macrumors 6502
Jan 29, 2008
366
25
I ordered 15 PM 1 TB blue and 15 green 128 GB on 9/18 night. Got notification from FedEx that both the phones has been picked up for delivery on 9/22. No email from Xfinity yet. Good luck to all!!! :)
Did it have 2 tracking numbers or just 1?
 

advanceurmachines

macrumors newbie
Sep 20, 2023
20
16
I ordered 15 PM 1 TB blue and 15 green 128 GB on 9/18 night. Got notification from FedEx that both the phones has been picked up for delivery on 9/22. No email from Xfinity yet. Good luck to all!!! :)
ordered my 512 GB 15 PM black friday after 5pm.. still no tracking tough luck, eh?
 
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some1any1

macrumors newbie
Sep 20, 2023
5
3
ordered mine friday after 5pm.. still no tracking tough luck, eh?
That should not be a problem at all, I believe. It may also depend on many factors like from where it’s getting shipped from, where it is going, how many phones in your order, etc. We can never know the order in which the order is processed. Mine is coming from Nashville, if that might help. But I strongly believe you will get on Friday.
 

advanceurmachines

macrumors newbie
Sep 20, 2023
20
16
That should not be a problem at all, I believe. It may also depend on many factors like from where it’s getting shipped from, where it is going, how many phones in your order, etc. We can never know the order in which the order is processed. Mine is coming from Nashville, if that might help. But I strongly believe you will get on Friday.
first time ordering at pre-launch... extreme impatience is rearing its ugly head ;)
 

5.0v8Coyote

macrumors member
Sep 20, 2023
74
67
first time ordering at pre-launch... extreme impatience is rearing its ugly head ;)
On Monday at 7:40pm, I pre ordered the iPhone 15 pro max and pre ordered the Apple Watch series 9 and they both say 9/22 so hopefully it’s legit. I also verified identity while talking to the rep while ordering. I haven’t gotten any confirmation that it’s been shipped yet. I’m hoping something updates tomorrow sometime. The anxiety is unbearable right now. First time pre ordering from Apple.
 
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advanceurmachines

macrumors newbie
Sep 20, 2023
20
16
On Monday at 7:40pm, I pre ordered the iPhone 15 pro max and pre ordered the Apple Watch series 9 and they both say 9/22 so hopefully it’s legit. I haven’t gotten any confirmation that it’s been shipped yet. I’m hoping something updates tomorrow sometime. The anxiety is unbearable right now. First time pre ordering from Apple.
i've been perusing other forums and it seems you won't receive your tracking until 24H beforehand and the shipments are "scheduled to be delivered" Friday by 1:00 pm
 
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