Yes UPS. I called them directly and package is on track for Friday delivery.That’s good to hear. Is your carrier also UPS?
Yes UPS. I called them directly and package is on track for Friday delivery.That’s good to hear. Is your carrier also UPS?
My tracking information just updated to say that it left Incheon. I assume this flight: https://flightaware.com/live/flight/UPS97Yes UPS. I called them directly and package is on track for Friday delivery.
Me too. Phone tomorrow from Verizon then watch 2-3 wks later. Although I suspect it'll be much sooner as they always give you a date much later than it actually ships.
Spent close to 20 minutes on hold with the rep from Apple. All for nothing. She was extremely nice but had no idea about the “on hold” message. She said that it happens sometimes and that I should see an update within a few hours. If not, I could call back again.
I really don’t understand why Apple would tell people to call them if they are not willing or able to provide any information. And the rep truly had no idea what I was talking about. She had to put me on hold twice. You would think that due to the onslaught of calls they will be receiving, they would have been sent out a bulletin with what to say.
If anyone else gets a rep with more information, please share.
from apple
"that message should be gone now. It looks like UPS put a hold so they shipments would wait until tomorrow to go out which was confusing everyone. They just took care of it though and that message should be gone.
As long as your tracking number still shows tomorrow, you are good to go!"
My tracking information just updated to say that it left Incheon. I assume this flight: https://flightaware.com/live/flight/UPS97
My order was held (or cancelled?) without notice because I changed address to local UPS store because I wouldn't be home. Got 2 emails this morning saying package is on the way, UPS says "package is on the way" but Apple.com says "CANNOT BE DELIVERED" and I should call but got NO NOTIFICATION of that. Never would have seen it had I not gone online to place a different order. Package still sitting in Korea. Now I have to deal with the phone queues to see what is going on. Not sure who I should call. Apple or UPS.
My fault for changing pickup address through MYUPS but then the shouldn't allow it. The DO NOT allow "deliver to a different address" but they DO ALLOW to pick up at another UPS location which obviously caused the problem.
I am unable to cancel the delivery change on MYUPS.
There was no problem doing that with the IPHONE X last year.
So my order was placed 6 minutes after preorders opened (3:06am EST), and it look like mine has JUST left South Korea now. But there is an odd comment in the activity. Does anyone know what this indicates?
Apple and UPS still say delivery by end of day Friday (9/21), I hope they can do it!
Love it - your comment on Trump.Same here as mine still sits in Korea as of 10:25AM EDST. Maybe they are negotiating with Mr Trumps good buddy up North for a planeload of phones.From Korea to Florida in less than 24hrs doesn't seem like it will happen but you never know with Apple's power.