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iPhone 13.2 LTE randomly drops connection, does not come back
- Thread starter Susurs
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Seem to be quite a long thread regarding the issue here as well (no solution so far): https://discussions.apple.com/thread/250651248
had the exact same thing happen to me on day one outside with my iphone 11. A reboot fixed the problem and Iactually consistently got good and steady 4g signal for three days.
Today I had to reboot the phone againfor other reasons and the minute I go outside I get the same “can not connect to your carrier bla bla” Prompt again with 4g gone but still a healthy phone signal. Another reboot outside fixed the problem.
So what, I need to be prepared to reboot twice now (one reboot for the problem to come back and another one to make it go away again) every time I need to do the first one for other reasons?
Could it be my 4 year old sim that came straight from my iphone 6s plus?
Hmm...I thought the issue might be more related to eSIM. Has anyone tried using both, eSIM and physical SIM from the same carrier?
I upgraded to public iOS 13.2 yesterday and started to have this issue now. Only solution so far is switching to 3G.
My carrier is LMT (LV) and network provider version is 39.0.
Called LMT and they said that it is Apples fault and something wrong in iOS 13.2... recommendation was to use 3G or downgrade to previous iOS. Typical...
My carrier is LMT (LV) and network provider version is 39.0.
Called LMT and they said that it is Apples fault and something wrong in iOS 13.2... recommendation was to use 3G or downgrade to previous iOS. Typical...
Still having this issue on a Sprint 11 Pro Max with beta. It just cuts out and I can’t hear anyone on the other end. Never happened with my 10S.
Which phone model?
Have you encountered the issue prior to 13.2?
Please report the issue to Apple via Feedback app as well.
I have 11 pro max. And this problem started only on 13.2.
I dont have a feedback app as this is not a beta release, however, ive contacted apple support on twitter. Will post here if they will come back with something useful.
I'm in same country, with the same phone, with same carrier. And same problem after upgrade to 13.2.
Sometimes LTE network is dropping and only reboot fix the issue..
Also having similar issue here in UK. Im on O2 network running IOS 13.2 issues began 13.1.2. lose 4G, then signal bars drop then no service appears. Have to reboot everytime to "fix"
Apple told me on the phone "they had no reports of this problem" - yet i've seen tons of tweets, forum posts even forbes has a article on calls and service dropping
Tried all of the following:
Ill report back once Ive been to my appointment with apple later this week
Apple told me on the phone "they had no reports of this problem" - yet i've seen tons of tweets, forum posts even forbes has a article on calls and service dropping
Tried all of the following:
- Checked O2 service - no local service fault reported
- Reset network settings - still happens
- Ordered new sim card - still happens
- carried out full restore - still happens
- updated to 13.2 - still same issues
- now booked apple appointment
Ill report back once Ive been to my appointment with apple later this week
Same here, LMT provider, iPhone 11 Pro Max, colleagues migrated to ios 13.1.3 and everything works fine, just loosing iCloud backup and for some reason WhatsApp is unable to restore messages.
I'm still using 13.2 without 4G (it works) and waiting for the fix from Apple.
Apple are lying! I reported this during the 13 beta on my o2 iPhone XR, and the feedback app stated more than 10 reports of this issue.
EE SIM card in the same phone works perfect, and now I have dual sim in my 11 with my personal o2 and the works EE I don’t seem to have this issue anymore *touch wood*
It looks like a compatibility issue between certain networks and the iPhone.
Ap
Apple support on twitter have not provided anything useful yet. However i contacted LMT and they acknowledget this issue and said that they are working with Apple to fix this. Who knows, maybe it is country / carrier + ios 13.2 specific issue. I would recommend to contact LMT so that they get more support calls regards this. Im hearing that more and more users have this issue on LMT. I wonder if anybody using Tele2 or Bite have this problem?
This is also happening in Australia on all carriers/networks-seems like the issue is a global issue that is yet to be resolved...…….
I had this problem today. Vodafone Romania, full signal strength, 4G, but the phone reported no internet connection. A restart fixed it; nothing else worked. The really annoying thing was that it happened while I was driving, and I was suddenly left with no Siri and no navigation - I had to pull over to try and see what the hell its problem was, and ultimately to restart it.
This never happened prior to 13.2. There must be a bug in 13.2.
This never happened prior to 13.2. There must be a bug in 13.2.
Well, it is something new/unexpected but today the issue happened in 3G mode (Data connection was set to 3G only). Maybe it is an isolated case/some different cause. I still have to see if the problem repeats again in 3G.
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