Customs clearance does not require being in Louisville. Shipments like this very often will clear long before product arrives stateside and will directly enter the domestic package stream without being held in an FTZ at Worldport.I've made this post about 75 times in the last few days.....Apple won't change your order to Shipped until it clears customs in Louisville. Until then, sign up for UPS MyChoice, and if your address matches the address on the package, the tracking will pop in.