perhaps not, I just finished a surreal chat conversation with an apple representative. I didn't notice before i saw the UPS scan from Indiana, but a few hours before, I got an email from Apple that said my return process had been started. I did not begin a return process with them, I did chat with them this morning to notify them of the UPS investigation and the representative told me to contact them back within 72 hours. So I totally get it if it's lost and they're sending out a replacement, but why would a lost package get a UPS scan? and why would Apple's instructions tell me to return a lost device? the second chat experience i had today though, was insanity. the agent could not answer my simple questions, just gave me platitudes. The replacement has a Oct 26 - Nov 2 date, which would be a major bummer.
But the question remains. What the hell departed Indiana? If it's my phone, what is Apple going to do about it?
