Exactly! When mobile phones became popular the scenario of a ringer going off in a meeting quickly became irritating to everyone. No one wanted to be that guy.I'd be much more interesting in an action button than the mute switch. My phone goes on mute when it first comes out of the box and goes off mute maybe twice a year. If I could get a button in its place that could launch an app of my choosing or even run a shortcut, that could be 100x more useful.
I started turning my ringer off and relying on vibrate.
Once the Watch came out it became much easier for a vibration on the Watch to notify you of a call even if your iPhone was in a different room of your house.
The mute switch was great for awhile, but technology evolves.
Bring on the ACTION BUTTON! 🥳