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neoelectronaut

Cancelled
Dec 3, 2003
3,417
2,093
Received this e-mail last night:

Your order was requested to be drop shipped. It means will ship
directly from the manufacturer, however we were informed that this
item is on backorder and estimated time to ship is week of 12/19/16.

Please advise if you would like to cancel the order or wait to be in
stock.

Your immediate response is highly appreciated.

Thank you for your patience and understanding.

The wait continues.
 

mgritts22

macrumors newbie
Nov 20, 2016
25
4
A pending charge showed up on my US Bank statement today. So naturally, I Live Chat Adorama to see if there is an update. It went something like this:

"No, no update. Still backordered."

"Can you explain why Adorama is trying to authorize a charge from my bank?"

"No."

..... big help.
 

AAP8

macrumors member
Sep 7, 2010
61
40
Cleveland, OH
A pending charge showed up on my US Bank statement today. So naturally, I Live Chat Adorama to see if there is an update. It went something like this:

"No, no update. Still backordered."

"Can you explain why Adorama is trying to authorize a charge from my bank?"

"No."

..... big help.

I have had a pending charge for the AppleCare part of my order for 4 weeks - not sure if that is why yours got it.
 

mgritts22

macrumors newbie
Nov 20, 2016
25
4
I have had a pending charge for the AppleCare part of my order for 4 weeks - not sure if that is why yours got it.

When I first ordered, they put a pending charge out on my card. It disappeared shortly thereafter, and my item sat backordered. Now, though, for the second time, I'm seeing a pending charge? No Applecare here, just the unit.
 

kyleeeee

macrumors member
Original poster
Nov 28, 2016
31
1
When I first ordered, they put a pending charge out on my card. It disappeared shortly thereafter, and my item sat backordered. Now, though, for the second time, I'm seeing a pending charge? No Applecare here, just the unit.
It should ship soon then. It's the cost of the computer, right?
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,254
Jacksonville, Florida
A pending charge showed up on my US Bank statement today. So naturally, I Live Chat Adorama to see if there is an update. It went something like this:

"No, no update. Still backordered."

"Can you explain why Adorama is trying to authorize a charge from my bank?"

"No."

..... big help.

Beware of these people. Have had very bad experience long ago with them and doubt they changed. I would never give them my credit card number.
 
  • Like
Reactions: Tenashus1

neoelectronaut

Cancelled
Dec 3, 2003
3,417
2,093
Adorama was also like $300 cheaper than B&H. I did some research beforehand and lots of folks said they purchased items from Adorama without issue so it seemed like a no-brainer. Guess I'll know to avoid them in the future.
 

comptr

macrumors 68000
Oct 25, 2007
1,925
488
Arizona
Adorama was also like $300 cheaper than B&H. I did some research beforehand and lots of folks said they purchased items from Adorama without issue so it seemed like a no-brainer. Guess I'll know to avoid them in the future.

B&H is price matching adorama
 

Tenashus1

macrumors 6502a
Jul 27, 2011
501
286
Adorama was also like $300 cheaper than B&H. I did some research beforehand and lots of folks said they purchased items from Adorama without issue so it seemed like a no-brainer. Guess I'll know to avoid them in the future.

I sincerely hope and trust that this transaction with Adorama goes well and smoothly for you. Shop somewhere else in the future.
 

mgritts22

macrumors newbie
Nov 20, 2016
25
4
I have 3 orders placed between B&H (Nov. 6), Adorama (Nov. 30) and Apple (Dec. 18). Whoever ships first gets my money. Wish I could save the money on tax and APINSIDER discount, but I need the machine before I move the UK in January. I don't want to pay $700 extra once I'm over there :confused:
 

Blackforge

macrumors 6502
Mar 8, 2008
291
21
My 15" MBP 2.7/1TB/460 is saying "Shipping Soon" within the order details on the web page at the moment, but I don't know if I triggered something in their system by having them attempt to update my CC information on the order. Ordered 11/26.
 

kyleeeee

macrumors member
Original poster
Nov 28, 2016
31
1
My 15" MBP 2.7/1TB/460 is saying "Shipping Soon" within the order details on the web page at the moment, but I don't know if I triggered something in their system by having them attempt to update my CC information on the order. Ordered 11/26.
Does it say "backordered" under the MacBook item?
 

Dante Rising

macrumors member
May 17, 2013
31
15
I just cancelled my order with Adorama and moved over to B&H, who price matched once I sent them a copy of my order summary. I was slightly concerned after reading more negative customer comments on various forums regarding their customer service, especially if something is defective. I've always had superlative customer service from B&H, and I'm hoping to get the Macbook quicker through them.

but--

The CSR I spoke to at B&H actually had good things to say about Adorama. Apparently they are geographically close to one another, and B&H competes directly with them in that area. Also, I will say that Adorma has been good about sending me updates ever week regarding my backorder status. And when I cancelled, I received an apology e-mail and confirmation of order cancellation within 1 hour.

My only point is, I don't think Adorama is disreputable from my experience, although I know some people on the forum suggest not to trust them.
 

neoelectronaut

Cancelled
Dec 3, 2003
3,417
2,093
So I received an e-mail this morning with a DHL tracking number/link which says the package is "With delivery courier". Should be interesting to see if it shows up today.
 

lu0s3r322

macrumors 6502a
Nov 28, 2005
747
29
Created a summary of orders placed so far and statuses based on what has been posted in this thread. Feel free to add or edit info in your replies

11/25 - kyleeeee - 13” TB 2.9/16/256 - Backordered
11/26 - Blackforge - 15" 2.7/16/1TB/460 - Backordered/Shipping Soon
11/27 - lu0s3r322 - 13” TB 2.9/16/512 - Backordered/Shipping Soon
11/30 - neoelectronaut - 13" nTB 2.0/8/512 - With delivery courier/received tracking number

Mxbzz - 15” 2.6/256/460 - Backordered
 
Last edited:

neoelectronaut

Cancelled
Dec 3, 2003
3,417
2,093
Created a summary of orders placed so far and statuses based on what has been posted in this thread. Feel free to add or edit info in your replies

11/25 - kyleeeee - 13” TB 2.9/16/256 - Backordered
11/26 - Blackforge - 15" 2.7/16/1TB/460 - Backordered/Shipping Soon
11/27 - lu0s3r322 - 13” TB 2.9/16/512 - Backordered/Shipping Soon
11/30 - neoelectronaut - 13" nTB 2.0/8/512 - With delivery courier/received tracking number

Mxbzz - 15” 2.6/256/460 - Backordered

Jeez when you put it like that it makes it look like I bought the wimpy computer, heh.

For what it's worth it looks like it departed from China on December 12 and arrived at a Cincinnati hub yesterday before arriving in my area this morning.

Edit: Maybe I should have sprung for 16GB of RAM? The website shows it's only $150 more. Goddammit I'm doubting my purchase before I even received the damn thing.
 
Last edited:

comptr

macrumors 68000
Oct 25, 2007
1,925
488
Arizona
Well I cancelled my order with b&h they were not giving me updates and I had zero idea when it was going to come, so I cancelled my order wth them and ordered with adorama. The sales person said it would be a few weeks before it ships, I got the 15" 2.9/16/512/460 - Backordered.
 

neoelectronaut

Cancelled
Dec 3, 2003
3,417
2,093
Macbook Pro has arrived. It's super tempting but I don't even want to open it until I have access to my Time Machine drive, which won't be until Tuesday night. Gonna be a rough 36 hours.
 

kyleeeee

macrumors member
Original poster
Nov 28, 2016
31
1
Created a summary of orders placed so far and statuses based on what has been posted in this thread. Feel free to add or edit info in your replies

11/25 - kyleeeee - 13” TB 2.9/16/256 - Backordered
11/26 - Blackforge - 15" 2.7/16/1TB/460 - Backordered/Shipping Soon
11/27 - lu0s3r322 - 13” TB 2.9/16/512 - Backordered/Shipping Soon
11/30 - neoelectronaut - 13" nTB 2.0/8/512 - With delivery courier/received tracking number

Mxbzz - 15” 2.6/256/460 - Backordered
Mine says shipping soon on my order, but backordered for MacBook. It was always like that though!
 

Tenashus1

macrumors 6502a
Jul 27, 2011
501
286
I just cancelled my order with Adorama and moved over to B&H, who price matched once I sent them a copy of my order summary. I was slightly concerned after reading more negative customer comments on various forums regarding their customer service, especially if something is defective. I've always had superlative customer service from B&H, and I'm hoping to get the Macbook quicker through them.

but--

The CSR I spoke to at B&H actually had good things to say about Adorama. Apparently they are geographically close to one another, and B&H competes directly with them in that area. Also, I will say that Adorma has been good about sending me updates ever week regarding my backorder status. And when I cancelled, I received an apology e-mail and confirmation of order cancellation within 1 hour.

My only point is, I don't think Adorama is disreputable from my experience, although I know some people on the forum suggest not to trust them.

I am one of those people.
 
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