It was the cryo sleep, for sure.
Okay, I understand now. I thought that you were referring to desktop Windows users when you said "Microsoft has abandoned it's most loyal users," and I thought, "Huh?"
Yes, Microsoft totally bombed in mobile. It's such a shame because I really like the metro UI of Windows Phone! It was so smooth, far before Android managed to get there.
Lol, I knew it, Captain America? Yeah it's a bummer about Microsoft, and I see them still making the same mistakes of underestimating and being late.