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Mine are still failing. Let us know if it works!
Some extra details about why this might be failing:

The Apple Wiki lists

Code:
https://mesu.apple.com/assets/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA.xml

as the XML file describing the available updates for the Lightning model (A2096). macOS uses a slightly different version:

Code:
https://mesu.apple.com/assets/macos/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA.xml

Both links are reachable, but the equivalent links for the USB-C version are not available (these are the links that my logs show as returning 403s):

Code:
https://mesu.apple.com/assets/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA.xml

Code:
https://mesu.apple.com/assets/macos/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA.xml

I suspect once those files are up, the updates will go through.
 
Some extra details about why this might be failing:

The Apple Wiki lists

Code:
https://mesu.apple.com/assets/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA.xml

as the XML file describing the available updates for the Lightning model (A2096). macOS uses a slightly different version:

Code:
https://mesu.apple.com/assets/macos/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A2096_EA.xml

Both links are reachable, but the equivalent links for the USB-C version are not available (these are the links that my logs show as returning 403s):

Code:
https://mesu.apple.com/assets/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA.xml

Code:
https://mesu.apple.com/assets/macos/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA/com_apple_MobileAsset_MobileAccessoryUpdate_A3184_EA.xml

I suspect once those files are up, the updates will go through.
I am getting movement. Tried it again. No error after 3 minutes like last time and now getting runningboardd logs.

Code:
Resolved pid 1119 to [xpcservice<com.apple.corespeech.xpc([xpcservice<com.apple.UARPUpdaterServiceLegacyAudio([osservice<com.apple.accessoryupdaterd(278)>:317])(278)>{vt hash: 0}:909:909])(278)>{vt hash: 0}:1119:1119]

I think it's working now.
 
Still failing on my end. Easiest way to get the iPhone/Mac to try setting up the update again is to disconnect & connect the AirPods in Bluetooth settings. In that case, the update fails instantly on my end. Hope yours work!
 
Still failing on my end. Easiest way to get the iPhone/Mac to try setting up the update again is to disconnect & connect the AirPods in Bluetooth settings. In that case, the update fails instantly on my end. Hope yours work!

Are you on iOS 18.4 / macOS 15.4?
 

Can I listen to lossless audio using the AirPods Max Lightning to 3.5mm Audio Cable or USB-C to 3.5 mm Audio Cable?​

The Lightning to 3.5 mm Audio Cable and USB-C to 3.5 mm Audio Cable are designed to allow AirPods Max to connect to analog sources. AirPods Max can be connected to devices playing Lossless and Hi-Res Lossless recordings with exceptional audio quality. However, given the analog-to-digital conversion in the cable, the playback will not be completely lossless.
 
I had mine plugged into my Mac for nearly an hour and nada! The update is official since Apple removed the coming soon from the AirPods Max page.

Screenshot 2025-03-31 at 7.43.47 PM.png
 
I had mine plugged into my Mac for nearly an hour and nada! The update is official since Apple removed the coming soon from the AirPods Max page.

View attachment 2497742
My AirPods Max USB C still hasn’t updated either 😅 Been waiting for 2 hours, reset it, and still nothing. I’m in Australia, so maybe they’re rolling it out in stages? 🤔 Both my AirPods Pro 2nd Gen updated to 7E93 without any issues though!
 
Had mine plugged in all night and nothing. Will leave them plugged I next to my iPad whilst I’m at work
 
I don’t think it will be fixed until tomorrow at the latest, unless they simply updated the documentation and the actual release is delayed until later this month.
This is what I expect has happened. Some regions still show the latest firmware as the old one, other regions show 7E99 as latest and the support pages updated yesterday. We in the UK seem to be way behind, there hasn't even been a press release about the 18.4 and macOS updates, but there was a press release on the US website.

I've looked at the press releases for yesterday and none of them mention the release of a new AirPods Max firmware. The only thing Apple has said officially is the firmware will be released "next month (April)". They don't even say early April, just "April" so we could be waiting weeks yet.

Seems MacRumors have jumped the gun doing their own article about it.
 
OK... Well...

I'm not going to wait for the firmware to be sorted out. I'm going to return the AirPods Max today.

I wanted to like them and I was excited to try them out when Apple announced the wired audio input options last week. However, in the end, these are not headphones that I want to keep, and I certainly can't justify the price if I am constantly bothered by them.

One annoyance to me is just some things that Apple is trying to enforce in the way that you use them. They are obviously designed wireless-first. If you use them like Apple wants, then I'm sure it is a pretty great experience. Obviously they have built a slick system to have them easily switch between your phone and your Mac depending on which device you are using.

Here's a sticking point to me. Apple's system of using them really only makes sense if you leave "head detection" turned on. I can't leave that turned on. If I pull one of the earcups away to adjust my glasses or something, the headphones think that they're not on my head anymore and the OS takes action. It would be one thing if it just paused media playback and I had to hit the play button again. But, if I'm using CrossOver to play a game on my Mac and Apple messes up the game's audio output by trying to switch the audio output device because I pulled one of the earcups two inches away from my ear, and I have to close out and restart the game to get things working right again... head detection has to stay off.

Alright, so, you can't turn "head detection" off on the Mac but keep it on for your iPhone. The setting sticks between all of the devices that the headphones are paired with. This means that if the headphones are out of the case, they're paired to a device (my Mac or my iPhone) and are the default audio output option for that device. I can't take the headphones off, set them on a table, and turn them off. You have to put them in the case to turn them off. Every other set of headphones has either a button or a slider switch to turn them off.

Then there's the fact that if you use them wired, you still have to put them in the case to turn them off, and that means disconnecting the cable every time too.

OK. This is all stuff that I could learn to live with. What's killing me is the cable noise.

If you plug a cable into the headphones USB-C port, any physical interaction with the cable seems to cause "noise" in the right earcup. That includes if the cable brushes on anything like clothing. If I adjust my head or shift my body position, well, the cable has to be draping across me and it makes cable noise.

I know that this is a "normal thing" for wired headphones, but AirPods Max is really the worst I have ever experienced. With my Sony XM4's, I have to actually sort of "try" in order to hear any cable noise.

And the whole point for me getting nice ANC headphones is to have a sort of immersion/isolation experience without unwanted outside noise. If I'm annoyed by the noise any time I am not sitting completely still, it is not serving its purpose. Different people have different levels of sensitivity to this, I'm sure, but I have a bit of sensorimotor OCD so this is exactly the sort of thing that would drive me nuts.

I tried to solve this by using a "cable clip" at my right shoulder.

s!AsIwJHFk4EFdqoI_U6nRgl5ZPuSDlQ

It helps, and allows me to turn my head at least without causing cable noise. But, it's still bothersome. The cable will hit whatever is behind me, or full body shifting causes the cable to touch or rub something else that makes noise, or I have to "remember" to also detach the clip if I want to take the headphones off of my head.

This is my experience from using them with using the USB-C/3.5mm cable for a few days. However, even though USB audio is not enabled yet, I tried multiple USB-C cables and the cable noise issue seems to be the same across the board. Doesn't matter if the cable is braided or not.

So, back they go. I'll take a look if/when Apple ever releases a proper updated version of AirPods Max and see if they have done anything to solve this problem. I don't expect that there will be an update in the near-term — they just put out the USB-C refresh, and there is nothing in the rumor mill about any newer version. In the meantime, I'll probably check out the Sony XM6 set (expected to drop within the next few months), or, maybe check out whatever Bose has on offer.
 
Last edited:
Are y’all leaving them in or out of the case? Does it matter?

The update file that tells your Mac or iPhone where to download the update from has not been released by Apple yet, which is causing the issue.

But in general, to “force” your iPhone or Mac to check if an update is available for your AirPods:
  1. Make sure you’re not wearing them and they’re charging out of their case (no need for 2s/30s listening sessions)
  2. Go to Bluetooth settings
  3. Click Disconnect
  4. Click Connect once disconnected
It immediately triggers an update check.
 
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I am getting movement. Tried it again. No error after 3 minutes like last time and now getting runningboardd logs.

Code:
Resolved pid 1119 to [xpcservice<com.apple.corespeech.xpc([xpcservice<com.apple.UARPUpdaterServiceLegacyAudio([osservice<com.apple.accessoryupdaterd(278)>:317])(278)>{vt hash: 0}:909:909])(278)>{vt hash: 0}:1119:1119]

I think it's working now.

Were you ever able to get it do fully download?
 
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