All the usual issues with MBP plus... paint flaking?

[huck500]

I have the exact same wear on my PB, only in different places: on the left side of my spacebar (where my left thumb rests for the jump button in WoW), and under my arrow keys (where my fingers rest to move around in WoW). I also have pitting where my left hand rests on the case.

I'm not going to post pictures, though...it looks exactly like the ones the OP posted. Why on earth would anyone photoshop that?

Mine showed up after a few months, so yours showed wear much more quickly...

 

[Placeholder]

pitting

It's like acid sweat, goin' on.

That's so nasty! It's like your laptop caught an STD or something...

 

[Bern]

I've not seen any of these wear and tear marks on a PowerBook before and I don't think there is any excuse for that appearing on one, especially one as young as yours.

Definitely Apple should replace it with a new one considering this and all the other issues you're having.

Let us know what happens.

 

[THX1139]

In case Apple doesn't show their appreciation to you, I just want to say "THANK YOU" (and everyone who bought Rev.A), for beta-testing the new line of Intel Macs. Your sacrifice to substandard quality will make it easy for the rest of us to buy when all of the bugs are worked out next year. Keep up the good work sending in those faulty computers! Sooner or later Apple will get it right, and that is probably when I'll buy.

 

[howesey]

I have seen such wear, usually on the ones in the Apple Store, Dixons, PC World etc. Mind you, the trackpad usually has a hole in it, and the half the key's are missing.

 

[eVolcre]

In case Apple doesn't show their appreciation to you, I just want to say "THANK YOU" (and everyone who bought Rev.A), for beta-testing the new line of Intel Macs. Your sacrifice to substandard quality will make it easy for the rest of us to buy when all of the bugs are worked out next year. Keep up the good work sending in those faulty computers! Sooner or later Apple will get it right, and that is probably when I'll buy.

 

[simon-says]

Just to you guys saying that paint peeling is fake or anything. My Powerbook G4 is doing the same thing. I made a thread on it not too long ago. It is horrible. I'm still looking for something to cover it up.

 

[electronboy]

I thought the AL Books were NOT painted? Isn't that the natural finish we see on the G4 PowerBooks? Have they switched materials for the MacBook Pro and returned to painting them? If so, YIKES!

 

[iGav]

Apple will get it right.

they didn't with the last PowerBooks.

 

[PatrickF]

I thought the AL Books were NOT painted? Isn't that the natural finish we see on the G4 PowerBooks? Have they switched materials for the MacBook Pro and returned to painting them? If so, YIKES!

From what I gather the main parts are unpainted aluminium, however, certain parts such as the keys, the bar just under the keyboard and I assume the trackpad button are painted plastic.

 

[elbirth]

From what I gather the main parts are unpainted aluminium, however, certain parts such as the keys, the bar just under the keyboard and I assume the trackpad button are painted plastic.

yeah, from what I can tell, that's the case... the outside cover is the actual aluminum, but around the keyboard there's a coating of some sort.

 

[TheMonarch]

I know, old thread, but a recent one brought my attention.

To clear some misconceptions:

No, powerbooks or MBPs aren't painted, they're made of anodized aluminum. Which is basically, in layman's terms, aluminum thats been 'zapped' so that it rusts on the outside [Which gives it that matte look]. This makes it more resistant to kinks and scratches. It may or may not be dyed [Like the iPod mini].


The OP's case seems like some of it didn't get anodized properly, so he's seeing the more common aluminum [Think foil] we see all the time.

 

[petemc]

I've got a similar thing that I mentioned in this thread. Its definitely not fake. Last time I spoke to Apple they said it would take just 10 days to diagnose a problem before fixing it. I can't be without my laptop for 10 days.

 

[elbirth]

I've got a similar thing that I mentioned in this thread. Its definitely not fake. Last time I spoke to Apple they said it would take just 10 days to diagnose a problem before fixing it. I can't be without my laptop for 10 days.

Out of all the times I was on the phone with Apple support, they never told me a time frame to diagnose... but then again, they thought my issue was heat related and replaced the logic board the first go-round (didn't help).
However, that time I was without it for about 8-9 days, which was a nightmare. I sent it back in this time for them to supposedly replace the casing on it. I finally got around to sending it back Friday and right now it's on hold for a part... I'm hoping I get it back before the weekend, but who knows.

 

[CEAbiscuit]

pitting

It's like acid sweat, goin' on.

I have it pretty bad... I've put PDA screen protectors on the wrist rests

Pitting actually looks kinda kool in an industrial way IMHO.

 

[n8236]

My half yr old mbp somehow managed to have a similar problem and while some people on MacNN was able to get their panel replaced w/o a hitch, I ran into road blocks.

I don't think I noticed this problem up until a few weeks ago when I was cleaning that slanted area due to accumulaion of dust and particles under daily use. It started out as a small shiny area and I thought i was some silver flake stuck there, so I tried to clean it off w/ my nails and the problem just got worse. I never had a Mac before, so I didn't know it was metal under all that.

When I went into Stonestown Mall's Apple Store in San Francisco, the Genius was quick to dismiss my issue and claim it's my fault the paint's chipped off. He came off as some sort of interragator asking me all sorts of questions trying to trap me by having me say it's my fault. That ******* didn't even give my problem a second look or have a tech in the back room look at it. I felt extremely disappoined by the way I was serviced. Wanted to punch the guy's face into his skull -_-

If you're lucky, the Apple Store was take responsiblity and replace it as a cosmetic defect on their part.

 

[elbirth]

My half yr old mbp somehow managed to have a similar problem and while some people on MacNN was able to get their panel replaced w/o a hitch, I ran into road blocks.

I don't think I noticed this problem up until a few weeks ago when I was cleaning that slanted area due to accumulaion of dust and particles under daily use. It started out as a small shiny area and I thought i was some silver flake stuck there, so I tried to clean it off w/ my nails and the problem just got worse. I never had a Mac before, so I didn't know it was metal under all that.

When I went into Stonestown Mall's Apple Store in San Francisco, the Genius was quick to dismiss my issue and claim it's my fault the paint's chipped off. He came off as some sort of interragator asking me all sorts of questions trying to trap me by having me say it's my fault. That ******* didn't even give my problem a second look or have a tech in the back room look at it. I felt extremely disappoined by the way I was serviced. Wanted to punch the guy's face into his skull -_-

If you're lucky, the Apple Store was take responsiblity and replace it as a cosmetic defect on their part.

I've handled this entirely over the phone. Just like you saw at the beginning of this thread, an Apple store employee would immediately point the blame at me, but it is NOT my fault. I've never made any scraping motions on it with my finger... I just lightly passed the ball of my finger over it to try to wipe the area clean and the paint flakes came off on my finger.

As I stated in the thread regarding the MacBook peeling, I should get mine back on Monday for the 2nd time of sending it in for this issue (as well as heat and whining, which they caused after I sent it in the first time) so I can report back for sure that they did replace the case as they assured me they would.

 

[tutelary]

wear is a sign of love. Enjoy your macbook.
How do you know when someone has really enjoyed a book and read it over and over again? It shows wear.

Nothing lasts forever, there are a lot of things more meaningful in your life than the paint on your laptop.

 

[Chone]

In case Apple doesn't show their appreciation to you, I just want to say "THANK YOU" (and everyone who bought Rev.A), for beta-testing the new line of Intel Macs. Your sacrifice to substandard quality will make it easy for the rest of us to buy when all of the bugs are worked out next year. Keep up the good work sending in those faulty computers! Sooner or later Apple will get it right, and that is probably when I'll buy.

Oh god not the "revision A troop" again..

And by the way, I'm not sure if I'm getting some of the people here right but the macbooks are made of aluminum but they are anodized to have that finish, there is no aluminum alloy that looks like that naturally, what the hell?? (Raw aluminum alloys are silver)

Yes its outrageous for the anodized finish to wear so soon and so fast, I've seen paintjobs on bicycles last more than that (and I'm sure you know how a bicycle is abused). Apple has been doing the "ano" thing for quite a while, they should have not rushed their products like that and the people who practically think Apple is god shouldn't blame it on "Revision A".

 

[elbirth]

wear is a sign of love. Enjoy your macbook.
How do you know when someone has really enjoyed a book and read it over and over again? It shows wear.

Nothing lasts forever, there are a lot of things more meaningful in your life than the paint on your laptop.

sorry, but that's no excuse. Sure I've used it for hours on end everyday (I work from home and use it 9 hours a day just for work alone... not to mention after work for my own leisure), but there's no excuse for this happening when it's in a place I never touch on a regular basis. Some of the keys are showing wear from where I type so much, which is completely understandable and I accept that. THAT is my fault and I accept the blame; paint flaking, on the otherhand, is NOT my fault. This is something I won't accept, as I've never seen any of the PowerBooks that some of my friends have had for *years* not even begin to show this kind of "wear". And I take a WHOLE lot better care of my MacBook Pro than they've taken care of their PowerBooks.

 

[n8236]

It appears the right side of the trackpad button is sticking and making an extra loud "click" which needs a bit more force than usual to click. Sadly this issue is not always easy to duplicate. From initial testing, it seems like the battery has to be charging on the AC for the problem to reappear. I wonder if it has anything to do w/ the battery swelling, thus reseating the trackpad from underneath. If that's the case, perhaps I can have the whole top panel changed that way.

Anyways, before my mbp, I used to own a Pentium 3 Gateway laptop which used the standard black matte plastic and I really liked the sturdiness and solid feel of it. I'm gonna visit a few more Apple Stores and see what happens. If I get turned down, I'll just send it in again...

Eldirth, how many turnaround days did it take to get the top panel replaced and shipped back to you?

 

[vv-tim]

Has anyone had any luck getting the Apple Store to outright replace their laptop?

Mine's got paint issues, whine, the casing is coming apart, and now the random shutdowns (while I'm writing papers for class, no less!).

I really can't have a week's downtime... but I don't want to drive to Atlanta (hour and a half) just to find out they're going to be jerks about it. I mean, if I send it in they're going to replace the top bezel and logic board anyway... and the hard drive and RAM are both mine... so they're basically replacing the whole computer anyway, hah.

 

[n8236]

Has anyone had any luck getting the Apple Store to outright replace their laptop?

Mine's got paint issues, whine, the casing is coming apart, and now the random shutdowns (while I'm writing papers for class, no less!).

I really can't have a week's downtime... but I don't want to drive to Atlanta (hour and a half) just to find out they're going to be jerks about it. I mean, if I send it in they're going to replace the top bezel and logic board anyway... and the hard drive and RAM are both mine... so they're basically replacing the whole computer anyway, hah.

vv, I'm afraid you're out of luck here because I've brought my mbp to a store before concerning the whine, heat, etc and they told me to send it in as the only option. It appears that either the techs at the stores are ill-prepared for such surgical repairs or they simply don't have the parts for it.

I highly suggest you find a week where you require less of ur machine and have it sent in. The turnaround time is exactly 1 week (5 business days) for your type of issues.

All the Apple Stores are NOT equal. You might get lucky if you're pressing enough. And by pressing I mean looking somewhat pissed, asking for the manager when the Genius' won't cut it, etc. Sqeaky wheels get more attention. Make your case crystal clear to them that you depend on your mbp for daily work and it's unacceptable to be w/o it for a week. Gl

 

[RichP]

Has anyone had any luck getting the Apple Store to outright replace their laptop?

Mine's got paint issues, whine, the casing is coming apart, and now the random shutdowns (while I'm writing papers for class, no less!).

I really can't have a week's downtime... but I don't want to drive to Atlanta (hour and a half) just to find out they're going to be jerks about it. I mean, if I send it in they're going to replace the top bezel and logic board anyway... and the hard drive and RAM are both mine... so they're basically replacing the whole computer anyway, hah.

be careful tim, there may be evidence of the "project" from the other thread!

 

[Nitrocide]

I have the exact same ***** problems. i can totally sympathise, im going into my apple store on tuesday to complain like poopy!

ANYONE who even implies that the macbook pro keyboard bit isnt painted on is actually tarded!