Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Fernandez21

macrumors 601
Jun 16, 2010
4,840
3,183
If they've only sold 5,000, then how many did they order from manufacturing? According the CS rep I was talking to, she said they were waiting a new batch that would be ready to send out next week. Along with all the delays, I don't get what's happened if that's all they sold. Did foxcom only give them one assembly line or something?
 
  • Like
Reactions: jamezr

co.ag.2005

macrumors 68020
Jun 17, 2009
2,365
1,810
Fort Worth, TX
After you returned it, how long until you got your refund?

maybe a week? I purchased it with the Affirm financing. I was regularly chatting with support via email (Cathy H.) about it. She was super responsive and helpful, but they didn't know how the return processing would work with Affirm, which made me nervous. But one day, I got a text from Affirm saying my product had been returned and loan fullfilled/canceled.
 

Fernandez21

macrumors 601
Jun 16, 2010
4,840
3,183
maybe a week? I purchased it with the Affirm financing. I was regularly chatting with support via email (Cathy H.) about it. She was super responsive and helpful, but they didn't know how the return processing would work with Affirm, which made me nervous. But one day, I got a text from Affirm saying my product had been returned and loan fullfilled/canceled.
Oh, but that was with Affirm. I used my credit card, I'm hoping I get my refund in time for iPhone X pre order day.
 

AppleRobert

macrumors 603
Nov 12, 2012
5,729
1,133
A friend of mine picked this one up a few days ago at a local Best Buy. I have not fooled around with it but he very much likes it. The problem is the price point. I told him to return it and wait for a blow out sale. :)
 
  • Like
Reactions: Tig Bitties

Aneres11

macrumors 601
Oct 2, 2011
4,353
9,551
I can honestly see me getting one of these some point in the future if it ever releases.
I love the look of it!
 

widgeteer

Suspended
Original poster
Jun 12, 2016
1,565
4,610
So with the pricing on the Pixels not being much different than every other flagship, we can safely say Essential really blew it. If they'd simply put out a phone with a above average/good camera and a stable stock experience, $700 for this phone would be a no brainer.
 

Tig Bitties

macrumors 603
Sep 6, 2012
5,517
5,692
So with the pricing on the Pixels not being much different than every other flagship, we can safely say Essential really blew it. If they'd simply put out a phone with a above average/good camera and a stable stock experience, $700 for this phone would be a no brainer.


If the phone had a slightly larger battery, like 3,300mAh to 3,500mAh I'd be all over it. And IP68 certification would've been nice too.
 

Fernandez21

macrumors 601
Jun 16, 2010
4,840
3,183
So with the pricing on the Pixels not being much different than every other flagship, we can safely say Essential really blew it. If they'd simply put out a phone with a above average/good camera and a stable stock experience, $700 for this phone would be a no brainer.
Yup, and for my money I still put this one ahead of the pack as far as compact phones go. And yesterday I got an update and it feels much smoother and haven't seen any of the pauses I did before. They still need to up the frame rate some, especially when scrolling it feels like 30fps instead of 60fps, but it has been much improved. Unfortunately I'm still having Bluetooth issues.

This will be my last weekend with it before sending back, got the return envelope yesterday but have been putting off actually returning it. hoping for some kind of sale so I can purchase again.
 
  • Like
Reactions: widgeteer

Fernandez21

macrumors 601
Jun 16, 2010
4,840
3,183
Well, I received the camera update today and decided to test it out before sending the phone back, and unfortunately it may have made it worse. While the camera app was kinda slow in loading before, now it crashes for me, crashed 4 times while trying to take this shot.

Here is a low light shot comparison between it, my iPhone 7 and S8 Active.
Essential Mono
c5ef7ca12b5401611700345c52b2b54c.jpg

Essential Auto
1b0274d551fef2784743d42e9b16c3bd.jpg

iPhone 7
d0caa03e485c2b7d89285ff8bca77b89.jpg

S8 Active
be400b9f2439b40784de2f695f575502.jpg
 
  • Like
Reactions: co.ag.2005

symphara

macrumors 6502a
Nov 21, 2013
670
649
Well, I received the camera update today and decided to test it out before sending the phone back, and unfortunately it may have made it worse. While the camera app was kinda slow in loading before, now it crashes for me, crashed 4 times while trying to take this shot.

Here is a low light shot comparison between it, my iPhone 7 and S8 Active.
I don’t understand how they could mess this one up so badly. Poor quality, ok, they don’t have the image processing know-how. But crashes? On their single type of hardware? It boggles my mind, especially for something as relatively simple as a camera app.
 

spriter

macrumors 65816
May 13, 2004
1,460
586
Damn... with 5,000 sales, delayed launch, and a shambles of a camera, things don’t look good.

Who is going on to buy this thing now that the big flagships are here or weeks away?

I hoped this would signal a new contender but it’s going south fast.

5,000 sales.... wow. Brand Rubin or not, nobody budgets for or invests in such a low figure. They’re haemorrhaging cash.
 

Fernandez21

macrumors 601
Jun 16, 2010
4,840
3,183
Damn... with 5,000 sales, delayed launch, and a shambles of a camera, things don’t look good.

Who is going on to buy this thing now that the big flagships are here or weeks away?

I hoped this would signal a new contender but it’s going south fast.

5,000 sales.... wow. Brand Rubin or not, nobody budgets for or invests in such a low figure. They’re haemorrhaging cash.
I think they can still turn it around, seriously the hardware is amazing to hold. If they can do a price cut of around $200 ($499), and have the software figured out (they were saying some great things in their AMA), then I think they have chance. At $499 you can excuse so-so customer service and an ok camera. Plus at the price the other flagships are coming out at, this would make an incredible alternative.
 
  • Like
Reactions: jamezr

Aneres11

macrumors 601
Oct 2, 2011
4,353
9,551
Bloody hell.
That photo looks absolutely terrible.
I know low light is always tricky for phone cameras but that is crazy bad.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.