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Does your 16 inch MacBook Pro have pop/cracking sound issue?


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    379

Gen4ig

macrumors newbie
Dec 4, 2017
28
1
Poland
about my 15 inch 2019, change 44 000 on 48 000hz, after this not hear crackling, but as running Logic, it every time automatic reset to 44000 Hz....
tomorrow I planning contact with apple service, but I m not sure to get some solution from them ... I don't know about my next steps .....But its big trouble for me...
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
about my 15 inch 2019, change 44 000 on 48 000hz, after this not hear crackling, but as running Logic, it every time automatic reset to 44000 Hz....
tomorrow I planning contact with apple service, but I m not sure to get some solution from them ... I don't know about my next steps .....But its big trouble for me...
Apple is in no hurry to fix this, if at all. Sadly.
 

sharik2009

macrumors newbie
Jul 22, 2017
10
8
So folks. I have an i7 basemodel and an i9 basemodel. My i7 has no issues. My i9 had speaker popping before updating because the i9 model was on 10.15.3, but after the update no more popping. Tested on YouTube and YouTube Music.
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
So folks. I have an i7 basemodel and an i9 basemodel. My i7 has no issues. My i9 had speaker popping before updating because the i9 model was on 10.15.3, but after the update no more popping. Tested on YouTube and YouTube Music.
Switch the MPB back to 44.1. The issue is STILL there. This bug has not been fixed. I am not sure why people wanna to keep acting as though it has. Read back through this entire thread. It has been confirmed by multiple sources on an executive level.
 
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dspdoc

macrumors 68000
Mar 7, 2017
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Very slim evidence at this point, so don't shake your head too hard.


We don't know that either. We have no idea how complex the issue may be.
Holy smokes, are you still here naysaying? Wow! I do admire your total commitment to continue spreading false doubt. For a moment there I thought you had actually gotten the point to move on. No such luck.
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I check issue in 10.15.5 beta 2, still no fixed...
That’s very concerning. Thanks for reporting back.
 

dapa0s

macrumors 6502a
Jan 2, 2019
523
1,032
Is it happening only on the speakers of the macbook pro, or does it happen on external speakers as well? I've only noticed it on my mbp speakers so far, but I'm thinking of getting an iMac/iMac Pro if this happens all the time on external speakers and headphones, since I make music for a living...
 

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
Is it happening only on the speakers of the macbook pro, or does it happen on external speakers as well? I've only noticed it on my mbp speakers so far, but I'm thinking of getting an iMac/iMac Pro if this happens all the time on external speakers and headphones, since I make music for a living...
Internal speakers only.

Holy smokes, are you still here naysaying? Wow! I do admire your total commitment to continue spreading false doubt. For a moment there I thought you had actually gotten the point to move on. No such luck.
As usual, you have no fact-based response. As long as you keep making factually unsupported claims, expect them to be challenged. And you may as well stop blaming others for it. No one else makes you do it.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
Holy smokes, are you still here naysaying? Wow! I do admire your total commitment to continue spreading false doubt. For a moment there I thought you had actually gotten the point to move on. No such luck.
Come on man....hahahah didnt you heard? he is a pro software/hardware engineer for macs and macOS , with around 20 mbp around him
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
Internal speakers only.


As usual, you have no fact-based response. As long as you keep making factually unsupported claims, expect them to be challenged. And you may as well stop blaming others for it. No one else makes you do it.
I do have my facts in order, unlike you who is just casting doubt for no apparent reason whatsoever. You just keep ignoring them and try to create a false narrative. My guess is you’re a stockholder. Nothing else makes any sense. I have been told by multiple executive sources that this issue is not fixed at all. Oh, and you’re wrong again, the popping and clicking can indeed be heard on headphones. I’ve verified it multiple times. It’s NOT internal speakers only. So why don’t you just stop doing what you are doing. You’re misleading people and deflecting and distracting. You’re not helping at all.
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Come on man....hahahah didnt you heard? he is a pro software/hardware engineer for macs and macOS , with around 20 mbp around him
Oh my bad. LOL ??
 
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morze

macrumors member
Jun 17, 2019
89
79
I do have my facts in order, unlike you who is just casting doubt for no apparent reason whatsoever. You just keep ignoring them and try to create a false narrative. My guess is you’re a stockholder. Nothing else makes any sense. I have been told by multiple executive sources that this issue is not fixed at all. Oh, and you’re wrong again, the popping and clicking can indeed be heard on headphones. I’ve verified it multiple times. It’s NOT internal speakers only. So why don’t you just stop doing what you are doing. You’re misleading people and deflecting and distracting. You’re not helping at all.

Yeah, I've got it popping via external speakers connected via the headphone jack. It's sh t. I thought it was only with internal speakers too until I tested them.

Won't happen so much with apps such as Spotify because there is a small fade when you hit pause. But for editing software it's there, especially with low frequency.

What a joke for machines targeted at pros.
 
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dspdoc

macrumors 68000
Mar 7, 2017
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Yeah, I've got it popping via external speakers connected via the headphone jack. It's sh t. I thought it was only with internal speakers too until I tested them.

Won't happen so much with apps such as Spotify because there is a small fade when you hit pause. But for editing software it's there, especially with low frequency.

What a joke for machines targeted at pros.
I’m sorry you have to deal with this garbage as well! You aren’t alone. You just happen to be one of the people like myself that have the ears to notice. Once you hear it you cannot un-hear it either. I’m really beginning to wonder if there are lots of people that just totally ignore the clicks and pops and/or maybe their ears aren’t sensitive enough in that register to pick up on it.
 

Viamusic10000

macrumors regular
Dec 11, 2019
239
99
I do have my facts in order, unlike you who is just casting doubt for no apparent reason whatsoever. You just keep ignoring them and try to create a false narrative. My guess is you’re a stockholder. Nothing else makes any sense. I have been told by multiple executive sources that this issue is not fixed at all. Oh, and you’re wrong again, the popping and clicking can indeed be heard on headphones. I’ve verified it multiple times. It’s NOT internal speakers only. So why don’t you just stop doing what you are doing. You’re misleading people and deflecting and distracting. You’re not helping at all.
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Oh my bad. LOL ??
I haven’t noticed anything on speakers or headphones. Only time I’ve experienced that is on Musescore and that was a bug that was software dependent. I even just checked on 44Khz, you can’t hear the popping in my speakers or headphones. I use it everyday in Mac OS and Windows, it’s not there and that’s not widely reported.
That being said while only Apple engineers know about this issue I’m going to guess this is some sort of hardware issue. This is going to end up like the audio issues on the last two MacBook Pros.
 

Gen4ig

macrumors newbie
Dec 4, 2017
28
1
Poland
Here is somebody has successfully in this case with Apple to changed device or fixed???
It's just unbearable to listen to this crack...
It seems last 15 inch 2019 and some first 16 inch have this issue, it depend from some hardware parts (T2 or other ...), otherwise it would have been fixed a long time ago.
 
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dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
I haven’t noticed anything on speakers or headphones. Only time I’ve experienced that is on Musescore and that was a bug that was software dependent. I even just checked on 44Khz, you can’t hear the popping in my speakers or headphones. I use it everyday in Mac OS and Windows, it’s not there and that’s not widely reported.
That being said while only Apple engineers know about this issue I’m going to guess this is some sort of hardware issue. This is going to end up like the audio issues on the last two MacBook Pros.
I really hope it’s not hardware, but it’s looking like there is some HW/SW interaction involved. If it was simply software I think it would have been fixed long ago. Not good. Not good at all. What’s worse is it doesn’t seem to be high on the priority list which is crazy to me because I know these engineers can hear the problem. They’ve admitted as much.
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I haven’t noticed anything on speakers or headphones. Only time I’ve experienced that is on Musescore and that was a bug that was software dependent. I even just checked on 44Khz, you can’t hear the popping in my speakers or headphones. I use it everyday in Mac OS and Windows, it’s not there and that’s not widely reported.
That being said while only Apple engineers know about this issue I’m going to guess this is some sort of hardware issue. This is going to end up like the audio issues on the last two MacBook Pros.
I’ve had 4 16“ MBPs and they ALL exhibited the issue. I’m about to try machine #5! Not only that, but I can hear the subtle “clicks” on really good headphones, not just on the internal speakers. The click occurs a split second before getting any sort of an alert ie. a text, email etc. It is very subtle, many wouldn’t even hear it. But it’s a “click” noise like when audio starts or stops before the zero crossing.
 
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totcessp

macrumors newbie
Apr 5, 2020
3
2
I really hope it’s not hardware, but it’s looking like there is some HW/SW interaction involved. If it was simply software I think it would have been fixed long ago. Not good. Not good at all. What’s worse is it doesn’t seem to be high on the priority list which is crazy to me because I know these engineers can hear the problem. They’ve admitted as much.
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I’ve had 4 16“ MBPs and they ALL exhibited the issue. I’m about to try machine #5! Not only that, but I can hear the subtle “clicks” on really good headphones, not just on the internal speakers. The click occurs a split second before getting any sort of an alert ie. a text, email etc. It is very subtle, many wouldn’t even hear it. But it’s a “click” noise like when audio starts or stops before the zero crossing.
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I have not heard the pops with headphones or audio interface. Has Anyone heard this while using an audio interface? This is my main concern, since you would not be able to record or playback audio cleanly.
 
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dspdoc

macrumors 68000
Mar 7, 2017
1,962
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[automerge]1587584268[/automerge]
I have not heard the pops with headphones or audio interface. Has Anyone heard this while using an audio interface? This is my main concern, since you would not be able to record or playback audio cleanly.
I have indeed encountered it while using both an RME interface as well as with a Focusrite interface. And it does happen with headphones too. It has become glaringly obvious this isn’t a “speaker” issue. There’s a disconnect somewhere that when sound starts or stops abruptly and off the zero crossing that a distinct click or pop occurs. I don’t know why Apple hasn’t incorporated a millisecond fade in/out or buffer to remedy this completely.
 

totcessp

macrumors newbie
Apr 5, 2020
3
2
I have indeed encountered it while using both an RME interface as well as with a Focusrite interface. And it does happen with headphones too. It has become glaringly obvious this isn’t a “speaker” issue. There’s a disconnect somewhere that when sound starts or stops abruptly and off the zero crossing that a distinct click or pop occurs. I don’t know why Apple hasn’t incorporated a millisecond fade in/out or buffer to remedy this completely.
I use an apogee duet and will get the symphony desktop soon. Are you doing anything specific when you record to avoid this? in case I start to hear it at some point, like increasing the buffer size? would not want to change it to 48khz also. Prefer not to return it since I really like the 16”
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
I use an apogee duet and will get the symphony desktop soon. Are you doing anything specific when you record to avoid this? in case I start to hear it at some point, like increasing the buffer size? would not want to change it to 48khz also. Prefer not to return it since I really like the 16”
As much as I hate saying this; I think most people are just living with it. I know that’s not what you want to hear. It sucks all the way around. I really hope you never start to hone in on it and notice, because like I’ve said a dozen times, once you hear it you are screwed.
 
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dapa0s

macrumors 6502a
Jan 2, 2019
523
1,032
I have indeed encountered it while using both an RME interface as well as with a Focusrite interface. And it does happen with headphones too. It has become glaringly obvious this isn’t a “speaker” issue. There’s a disconnect somewhere that when sound starts or stops abruptly and off the zero crossing that a distinct click or pop occurs. I don’t know why Apple hasn’t incorporated a millisecond fade in/out or buffer to remedy this completely.

No problems with my universal audio gear as of yet.
 
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Viamusic10000

macrumors regular
Dec 11, 2019
239
99
I really hope it’s not hardware, but it’s looking like there is some HW/SW interaction involved. If it was simply software I think it would have been fixed long ago. Not good. Not good at all. What’s worse is it doesn’t seem to be high on the priority list which is crazy to me because I know these engineers can hear the problem. They’ve admitted as much.
[automerge]1587581552[/automerge]

I’ve had 4 16“ MBPs and they ALL exhibited the issue. I’m about to try machine #5! Not only that, but I can hear the subtle “clicks” on really good headphones, not just on the internal speakers. The click occurs a split second before getting any sort of an alert ie. a text, email etc. It is very subtle, many wouldn’t even hear it. But it’s a “click” noise like when audio starts or stops before the zero crossing.
I have good headphones and good speakers and dont hear it.
 

Gen4ig

macrumors newbie
Dec 4, 2017
28
1
Poland
I have good headphones and good speakers and dont hear it.

I don’t know what your mean ? But just before in my 15 inch 2019 even make clean install Mac OS Mojave and “nice” hear popping in speakers. So much time it wasn’t fixed ...

sure it could be depend from firmware, it was updated automatically on last update 10.15.4. It no chanse to downgrade
 
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dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
I have good headphones and good speakers and dont hear it.
I don't know what to tell you. You might want to have a hearing test done. Myself and my associate have both been told by a very high up executive that there is no machine that DOES NOT exhibit the issue right now. Not sure how much clearer that can be. It has also been verified by engineering. It is not machine specific and yet over and over again a handful of people keep making claims like it is. If you can't hear it, then good on you. I guess there's no reason for you to even be on this thread. Have a beer and go celebrate that you have the only golden MBP that "doesn't" click and pop. ;)
 
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