Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

scrapdoo22

macrumors member
Oct 11, 2019
37
22
Most people on here have discovered their issues Jag in normal use cases. If you get a product that costs $1500, you betcha I'm gonna see if I have the same issue again that I did in the past.

The alternative is what, convincing the Genius Bar outside of the return window? Thanks, but I'm good with inspecting upon delivery, same as with a car when I buy it, or on a home doing a walkthrough.

The majority of people however are like you and Apple is counting on that. Otherwise we would see more stringent QC on these devices. Most choose to accept rather than question. It's life.
Keep up the good work gathering this info, don't let fools like him slow you down, like I said earlier mine is perfect but I appreciate what you do because no one wants to pay so much money and be disappointed with it due to bad QC. Just because I got lucky doesn't mean I will put you down or not help add in the serial info.
 
  • Like
Reactions: BarrettF77

m0sher

macrumors 6502a
Mar 4, 2018
815
783
Update:

I’ll start by saying I build my own computers and know how to test monitors for white dot and dead pixels, which I do every new monitor purchase. I have a calibrating device for my monitors and home TV’s so I understand and know what to look for. Ive retuned one monitor 3 times when it was first released before I got a good one. Another time it took me only 2 attempts. I’ve found if your not right on top of new releases your luck increases getting a good one right out of box.

Seems QC gets better as production fine tunes things. I also want to quickly point out, it’s also people like us that are over inspecting their products that keep manufacturers from making garbage and getting away with it.

When viewing this 11 Pro Max under normal circumstance and when watching movie content I can’t spot anything wrong with brightness uniformity, discolored areas or brighter areas at all no matter how hard I tried. Normally I would stop here with a phone.

So I dimmed down brightness all the way in a completely dark room. I noticed the display is ever ever so slightly darker to the left of screen when holding phone upright. It’s from top to bottom and is the size less than the width of three dimes.

If I was inspecting a monitor, this would be a good display because of how insignificantly dark it is.

The brightness is uniform everywhere else, there’s no brighter spots and when watching movies there is no black crush no matter how hard I look for it. If I saw any it would have been a deal breaker.

You can Exchange dispnays to get a prefect one but I’ve been on the end where I traded a monitor in, only to get a worse one and had to exchange it again. Sometimes perfect is like finding a unicorn.

I’m keeping my 11 Pro Max.

After a two days (A lot of hours) with the phone and not putting it side-by-side with my X, I’ve acclimated to it looking whiter.

In ending I’d like to point out, if your one who can’t see anything and are very happy with your phone, it’s OK.

Once you spot a blemish, dead pixel, white dot, it’s all your eyes can focus on, Its why they sometimes say ignorance is bliss and that’s OK too. For me it’s an OCD thing if I spot something wrong, but it warrants it IMO when it’s expensive.
 
Last edited:

BarrettF77

macrumors 6502a
May 24, 2015
937
1,304
Completely agree. My watch titanium has a good display with a very small area that is a little dimmer only viewable under the flashlight app when it’s dimmer. Other watch has a slight band down the middle. At the end of the day I cannot see in usage and assume this will even out in use. The 11 pro max has a slightly brighter bottom because it pulls more to the blu and the top to the red. Only visible under night time really and so I wiped my old device and am going to settle in on these. Perfect? Nope. Lovable until next year. Ya, it’s not horrendous.

But I do the same thing on my tv and monitors. To me it’s an indicator of a bad panel or further issues arising.
 
  • Like
Reactions: m0sher

Ikertxo40

macrumors regular
Apr 8, 2018
130
74
Completely agree. My watch titanium has a good display with a very small area that is a little dimmer only viewable under the flashlight app when it’s dimmer. Other watch has a slight band down the middle. At the end of the day I cannot see in usage and assume this will even out in use. The 11 pro max has a slightly brighter bottom because it pulls more to the blu and the top to the red. Only visible under night time really and so I wiped my old device and am going to settle in on these. Perfect? Nope. Lovable until next year. Ya, it’s not horrendous.

But I do the same thing on my tv and monitors. To me it’s an indicator of a bad panel or further issues arising.


I settled after changing a max and a pro. My current pro has a good screen. My Apple Watch Series 5 arrived on Wednesday, and I was HYPER happy with it, telling even to my friends it was a better purchase than the iphone 11 pro.

Sadly, I read your post by notified email, and did the stupidity to test the flashlight, the first option of the 3. What I have discovered is a line that splits the screen in two, a bit to the right, like at 55% position left to right, vertically. This line can be seen in white fleshlight, not the red one, but also is noticeable in the Nike spheres I have that fill the screen with the same color. I wish I had not seen the post, now I can't unseen it.

The spheres I plan to use luckily hide the line, but it looks like the right side of the screen after the vertical line has more light than the left, in the fleshlight. When it goes full brightness after some seconds you don't see it anymore.

Can you define what you mean by "Other watch has a slight band down the middle"? Is it a vertical 1px line?
 

hatzalam

macrumors newbie
Oct 12, 2019
8
0
Bay Area, California
I am on my third 11 Pro (not Max), and all three of my 11 Pros have had poor color balance on their screens. My first Pro was a Verizon model, space gray, and my second and third are the sim-less varieties. I take a lot of photos with my phones, and I'm not able to do real color editing on my 11 Pro because the screen itself is poor.

I ran the serial number of my current phone as well as the second return, and they were both showing up as Factory: C39 - China - Foxconn, built on the same week, Week: 39 (23.09 - 29.09). My screen is not only too warm, but also a bit too green as well.
 

Ron21

macrumors 6502a
Sep 6, 2007
954
709
I've yet to see a single iPhone Pro/Max that doesn't have this yellow tint, anyone have any pictures that show otherwise?

Went to the Apple store and best buy, the ones on display all have this too, it's difficult to see in the store since they are all at full brightness but if you compare to an iPhone 11, the difference in color temperature can be seen.

This must be either by design, perhaps something to do with burn-in or the higher 1200 nit max brightness, or maybe some kind of software bug?
 

garethjs

macrumors 65816
Nov 11, 2008
1,148
637
All I have seen have a brighter bottom than top. Which to me is so irritating. Not obvious during the day but in anything less than 50% brightness it’s very obvious. It’s like the blue tint shift but instead of side ways it’s up to down.
 

allenyew

macrumors newbie
Nov 17, 2010
18
1
Mine resolved after disable True Tone, disable the Auto-brightness and re-adjust the brightness of the display on my iPhone 11 Pro. The below video might help too.
 

jagolden

macrumors 68000
Feb 11, 2002
1,588
1,502
No issues here, 11 Pro Max. Been using about a week. Very pleased. Fit and finish over-all is excellent.
I turned my screen brightness up a hair because of the screen protector, using at about 35% brightness.
 

garethjs

macrumors 65816
Nov 11, 2008
1,148
637
Mine resolved after disable True Tone, disable the Auto-brightness and re-adjust the brightness of the display on my iPhone 11 Pro. The below video might help too.
That’s exactly how my display looks.

That top is darker than the bottom.

Now of those tweaks fix that
 

BarrettF77

macrumors 6502a
May 24, 2015
937
1,304
I settled after changing a max and a pro. My current pro has a good screen. My Apple Watch Series 5 arrived on Wednesday, and I was HYPER happy with it, telling even to my friends it was a better purchase than the iphone 11 pro.

Sadly, I read your post by notified email, and did the stupidity to test the flashlight, the first option of the 3. What I have discovered is a line that splits the screen in two, a bit to the right, like at 55% position left to right, vertically. This line can be seen in white fleshlight, not the red one, but also is noticeable in the Nike spheres I have that fill the screen with the same color. I wish I had not seen the post, now I can't unseen it.

The spheres I plan to use luckily hide the line, but it looks like the right side of the screen after the vertical line has more light than the left, in the fleshlight. When it goes full brightness after some seconds you don't see it anymore.

Can you define what you mean by "Other watch has a slight band down the middle"? Is it a vertical 1px line?

I’m sorry, certainly not trying to stir the pot but yes, my sport series five has a slight line just right of the middle. Extremely faint and does disappear under full brightness once the flashlight fully engages. My old series 4 was the same way. It might help to know that most of them are this way. Under normal watch faces and sliding into between them with a white watch face it cannot be seen. I think it also lessens as the display wears. Switch to a white background and see if it goes away in a week or lessens. But better to know now rather than argue with Apple.

Took the bad iPhone 11 max back yesterday. Store didn’t even bat an eye at it. I’m thinking they have had a lot of customers do this based on the lack of questioning.
 

dantracht

Cancelled
Sep 19, 2013
1,422
7,946
I’m sorry, certainly not trying to stir the pot but yes, my sport series five has a slight line just right of the middle. Extremely faint and does disappear under full brightness once the flashlight fully engages. My old series 4 was the same way. It might help to know that most of them are this way. Under normal watch faces and sliding into between them with a white watch face it cannot be seen. I think it also lessens as the display wears. Switch to a white background and see if it goes away in a week or lessens. But better to know now rather than argue with Apple.

Took the bad iPhone 11 max back yesterday. Store didn’t even bat an eye at it. I’m thinking they have had a lot of customers do this based on the lack of questioning.
Sure seems like something "might" be brewing, between this and the scratch thing I'm starting to see more and more posts/articles about.
 
  • Like
Reactions: BarrettF77

thadoggfather

macrumors P6
Oct 1, 2007
16,144
17,057
its weird I actually looked at some 11 Pro's and 11 Pro max's, and gotta say, I did observe the few being noticeably dingier than my XR.

I was in an Apple Store that had glass panels and sunlight coming through, so slightly more realistic lighting (although still not accurate to in the field) not one Locked in a mall like before...

I see where people are coming from being disappointed, I would be too.

It'd be 11 or nothing for me since PWM is a concern too. Probably going to hold onto XR though.
 
  • Like
Reactions: ConvertedToMac

socceryo3

macrumors member
Jun 30, 2013
98
117
I swapped out my 11 Pro yesterday for the third time, and while this fourth phone's screen is still very warm compared to a white LCD like my iPad, I finally have a phone that I would say is actually vibrate, where whites actually feel like they pop or stand out on darker backgrounds. Seems brighter as well at similar brightness levels. Although now I don't have the previous three 11 Pros to compare to, I guess I can live with this one since it actually has a more vibrant display. Wish the color temperature wasn't so warm, but it seems like there's no escaping that and I definitely don't want to swap again and risk getting a worse screen.
 

socceryo3

macrumors member
Jun 30, 2013
98
117
Posting his build week is more informative than the OS is came loaded with
I think what he was ultimately getting at was trying to figure out whether or not it's all phones that shipped before 13.1.2 that are messed up, since the notes said it fixed a "loss of display calibration data" without saying exactly what that meant. Everyone assumed it meant the wallpaper bug but that was never confirmed and I think people are still experiencing the wallpaper bug, aren't they?
 

kirk.vino

macrumors 6502a
Oct 27, 2017
667
1,013
I had 5 different units: 2 of them were from the same factory, C3, one was week 36 and the one was week 38. The week 38 one was more dingy and less uniform, so all these stats based on the production week don’t really mean much.
 

BarrettF77

macrumors 6502a
May 24, 2015
937
1,304
Looking more and more like it's just a toss up on what you get. Was kind of hoping things might improve a bit but I guess not.
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
I had 5 different units: 2 of them were from the same factory, C3, one was week 36 and the one was week 38. The week 38 one was more dingy and less uniform, so all these stats based on the production week don’t really mean much.
Agreed. Week build doesn't matter much and it just depends on that particular device one gets. I still have my launch day 11 Pro Max that is build Week 37 and is perfect in every aspect of it. FTR, mines also FK1 as well.
 
  • Like
Reactions: kirk.vino

scrapdoo22

macrumors member
Oct 11, 2019
37
22
To add on to my good looking screen it indeed looks yellower than my mom’s iphone 11 on whites but I believe all our OLEDS are like that this year maybe because of hdr, not sure, but mine is definitely uniform. I don’t notice it when they aren’t side by side but if apple happens to change these pro screens to a whiter OLED then I’ll definitely complain.
 
  • Like
Reactions: Jim McN

Jim McN

macrumors regular
Nov 14, 2017
201
120
its weird I actually looked at some 11 Pro's and 11 Pro max's, and gotta say, I did observe the few being noticeably dingier than my XR.

I was in an Apple Store that had glass panels and sunlight coming through, so slightly more realistic lighting (although still not accurate to in the field) not one Locked in a mall like before...

I see where people are coming from being disappointed, I would be too.

It'd be 11 or nothing for me since PWM is a concern too. Probably going to hold onto XR though.


Not sure if you looked at the iPhone 11 & 11 Pro phones on the Apple Store display but if so they are running a specific iOS version where the brightness is not as bright in order to avoid screen burning, etc.

I am suspecting also that their color calibration / white balance is different from this specific iOS version as they usually all look whiter than any phone freshly sold and coming out of the box: saw this overtime with whatever iPhone I bought and then compare.

I believe the best and real test would be to compare different iPhones but same model coming from a Store or from different stores.

From my experience I was able to see and beside some small white point variances that all iPhone 11 Pro screens are just warmer than previous iPhone generation ones and this could be just by design so to limit the blue light but indeed uneven screens is a real issue.
 

socceryo3

macrumors member
Jun 30, 2013
98
117
To add on to my good looking screen it indeed looks yellower than my mom’s iphone 11 on whites but I believe all our OLEDS are like that this year maybe because of hdr, not sure, but mine is definitely uniform. I don’t notice it when they aren’t side by side but if apple happens to change these pro screens to a whiter OLED then I’ll definitely complain.
I'm confused about most of this reply. For starters, the phones have had HDR-capable screens for years. The new screens are supposed to have double the contrast ratio. Neither HDR nor better contrast translate into whites being warmer instead of white. And second, why would you complain if they started making the OLEDs with more accurate whites which then makes everything else look more accurate?
 

scrapdoo22

macrumors member
Oct 11, 2019
37
22
I'm confused about most of this reply. For starters, the phones have had HDR-capable screens for years. The new screens are supposed to have double the contrast ratio. Neither HDR nor better contrast translate into whites being warmer instead of white. And second, why would you complain if they started making the OLEDs with more accurate whites which then makes everything else look more accurate?
2 things, the first is the hdr thing was a complete guess because I can’t figure what else it can be, secondly, I would be upset because it means they indeed just ****ed up everyone’s early batch and they most likely won’t do free returns or exchanges for the right looking whites.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.