pertains to employees. Can't be discussed here.
If you were offered full-time i would contact your recruiter and find out what happened. The verbal offer and the written one shouldn't differ.
Are you in cpu or ios?
cpu
pertains to employees. Can't be discussed here.
If you were offered full-time i would contact your recruiter and find out what happened. The verbal offer and the written one shouldn't differ.
Are you in cpu or ios?
No email today.
I was supposed to have my email by last Friday then for sure today. I just spoke with my recruiter and she assured me everyone in the 11/5 class should receive tomorrow for sure so we can give our 2 week notice.No email today.
I was supposed to have my email by last Friday then for sure today. I just spoke with my recruiter and she assured me everyone in the 11/5 class should receive tomorrow for sure so we can give our 2 week notice.
What's shutdown week? I was offered full time but paperwork I got today said part time. Im confused
I was supposed to have my email by last Friday then for sure today. I just spoke with my recruiter and she assured me everyone in the 11/5 class should receive tomorrow for sure so we can give our 2 week notice.
I really hope that's not the case! I was told the 11/2 class but it's not looking so good.So, I guess this means that they've done all of the offer calls for the 11/5 class? My bgc was completed last week, and I'm still waiting.
If you haven't even started training yet then it won't matter. Shutdown week is when full time employees get 3 paid days off for thanksgiving and part time employees get 1 1/2 paid days off. Even though everyone that just finished training is working full time, we are all classified as part time. There's a good chance we'll all get kicked down to 20 hours a week after Xmas anyway.
I really hope that's not the case! I was told the 11/2 class but it's not looking so good.
If you haven't even started training yet then it won't matter. Shutdown week is when full time employees get 3 paid days off for thanksgiving and part time employees get 1 1/2 paid days off. Even though everyone that just finished training is working full time, we are all classified as part time. There's a good chance we'll all get kicked down to 20 hours a week after Xmas anyway.
Another day rolls on by.....
I submitted my bgc 10/4. No rejection yet... still hanging on by a thread11/5 doesn't look like it will be happening for me. That was the date I was given back at the end of September.
Tried to call Hireright (just now).. they must be slammed! On hold for 30 minutes, and then forced me to leave a voicemail!
Exactly the same for me... have been trying to call HireRight for 2 days and eventually get sent to VM after 30 min. of holding. Had 3rd interview 10/3 and was told would be scheduled for 11/5 class.... and still we wait.
I got a 17 inch white iMac, though in most cases you'll get a 22 inch aluminum iMac if your hired from this point on (the advisors with the older imacs will get upgraded ones at the end of April). I still work there but i'm looking for another job at the moment. Its a great job with lots of overtime potential and schedule flexibility but i'm looking for something more IT-oriented and less to do with customer service. call center work can be stressful. The pay is $9.15 /hr which is ok for a part-time student living with parents like myself but even i'm looking for something that pays more.
My one advice during the phone interview is constantly mention how your there to service the customer first and foremost. Apple is huge on customer service. Also mention stuff like first-call resolution, low call handling time, upselling potential (you aren't 'required' to sell Applecare Protection Plans, But they do expect you to mention it on every eligible call) and technology.
For those already in a class, are part time and full time people in the same class? Are people hired through Kelly in the same class with those of us hired directly through Apple?
Let's hear some of the questions! Anything stump you?
I sent in my stuff for my BGC last Thursday. They are waiting to verify some freelance work I did. Which of course they will not because there is no paperwork for it. Who here was told of a Nov. 26th starting date? I want to keep tabs on when this training period will start getting hiring calls.
My start date would be that as well if I get past my third interview which is tomorrow.. super nervous what can I expect ?
Kelly is an entity unto itself. There's no mixing of Apple and Kelly employees. With Kelly they do their own training, have their own team leaders, trainers, mentors, Tier 2, scheduling, etc. If you work for Kelly you have absolutely no contact with Apple employees.
In my post earlier today I outlined exactly what you can expect from the third interview. It should only be a couple pages back. Hopefully you will find it helpful!
Found it:
I'll second what kyur4end said. I asked my hiring manager for constructive criticism at the end of my interview, partly bc I wanted to know, and partly bc the interview was a bit shorter than scheduled and I wanted to make sure I didn't totally screw up.
He told me there are certain things that they look for in your answers. I wanna say he said 5 things, but I don't think I remember all of them. Oops. I'll list what I remember.
During your "role play":
1.Express empathy and concern for the customer
2.Reiterate the problem
3.Verbally walk the customer through what they can expect from you ( "I'm going to do...... If we can't get it resolved then.......")
4.ask the customer simple questions first. Keep it basic.
5. Ask probing questions to see what the customer has/hasn't done so you'll know where to go with the troubleshooting.
And as always, super good attitude seems to be key in these interviews.
Sorry this is long, hope it helps!
It does and thank you ... I think I did see it.. I was a lurker before I started posting.. Hopefully alls goes well Tomorrow .. Thanks again!!!
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Well good luck to you! Be confident, relaxed, and positive. You'll be fine. You made it this far!