At least your recruiter called you back! I'm perplexed as to why mine is not replying to me.
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Apple At-Home Advisor...
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At least your recruiter called you back! I'm perplexed as to why mine is not replying to me.
11/5
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They do allow a retest but only if you score high enough. There is not much flexibility at all when it comes to testing... other stuff isn't quite that "by the book". Schedules aren't all that flexible either
Whats the minimum grade requirement?
Sigh....
So I applied a month ago went through the process Hiring manager and everything. Got the rejection letter. I made a new apple ID process WAS very fast. Talked to a recruiter and was HONEST and told them I already applied and then said OHHHH im sorry call back 3 months......
So I applied a month ago went through the process Hiring manager and everything. Got the rejection letter. I made a new apple ID process WAS very fast. Talked to a recruiter and was HONEST and told them I already applied and then said OHHHH im sorry call back 3 months......
I got my email offer today!!
And..it says fulltime 40 hrs a week.
Congrats!!
Finally....got my offer call today!!!! It's for CPU class but still only part-time-- was hoping for full-time but still beats unemployment at this point and it is Apple ! Original class date was 11/5 now pushed to 11/12. Pay rate was .50 cents more than originally quoted, now waiting on offer email. Excited to join the Apple team!!!
It's for CPU class but still only part-time-- was hoping for full-time but still beats unemployment at this point and it is Apple ! Original class date was 11/5 now pushed to 11/12. Pay rate was .50 cents more than originally quoted, now waiting on offer email. Excited to join the Apple team!!!Finally....got my offer call today!!!!
Why only part time?
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That's weird.
I would definately check into that.
I know at least my email offer say full time with at least 40 weeks and by accepting the offer; that is terms that I am agreeing to.
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Haven't start training yet.
It's still October.
Nope they never sent me any hire right paper work or anything like that. Just after the hiring manager they sent the rejection email.
It's no joke. We have Mac addicts, Windows people like me with certs, and people with all various backgrounds. The training in CPU is a lot to learn in a short period of time.
I would like to know if anyone has been denied after getting and submitting a background check.
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Nothing in life worthwhile is easy. I have 7 certifications in both PC/MAC and networks. I'm having a hard time hearing people say it is no joke. Though, is there an inability to take notes or study?
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Nothing in life worthwhile is easy. I have 7 certifications in both PC/MAC and networks. I'm having a hard time hearing people say it is no joke. Though, is there an inability to take notes or study?
We had our 2nd exam yesterday. We lost one person in our class.
We lost a bunch after the first test....they retested and still failed.
I got rejection letter after BGC due to a small county not reporting a speeding ticket in a timely manner. I then three days later got a offer call. I start 11/5
I had to learn alot when I worked at Citi (laws,regulations,policys,info for different cards,etc)
I am surely hoping that their material and tests aren't harder than what I learned at Citi.
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You also have to understand that Apple is ultra competitive.
They only take the best.
You are slammed for time, and a lot of material to learn. They forbid to use your own time to do your study topics on your own time, so if you get behind, and many do, you have a hard time catching up. Every minute you are on the clock during training is taken up and busy. No time to catch up. I have all those certain too, by the way. They are not much help here.
Ok, so now I'm getting worried too! If MSCE doesn't help, I can understand that. But if Apple certs don't help much either, what the heck are you guys learning in class? Advanced quantum physics?
Time for me to go buy Mac for Dummies!
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Ok, so now I'm getting worried too! If MSCE doesn't help, I can understand that. But if Apple certs don't help much either, what the heck are you guys learning in class? Advanced quantum physics?
Time for me to go buy Mac for Dummies!
It's not about your tech knowledge. It's about customer service and resolving customer issues on Apple products which can come from any direction, and on any of their products depending on which products you represent. It's about knowing and understanding AppleCare. Don't get me wrong, having tech knowledge does help, but this job goes far beyond into customer service and helping Apple users. Lots of procedure and flow and knowing how to find answers. That's about all I can really say.
At least your recruiter called you back! I'm perplexed as to why mine is not replying to me.
Mine isn't either!!!
All the tech knowledge in the world will not help you that much on this job. Training does cover a boatload of info in a short period of time but you're not expected to learn it all, just be able to find it. So far, the people that have really done well on the phones are ones with customer service skills and multitasking skills. I said it before, this job is about fixing the customer not fixing the device.
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