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Apple At-Home Advisor...
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Is Apple still contacting people for interviews?
I applied for the In Home Advisor in Rhode Island and Massachusetts about a week ago - I live in northeast Mass. I have not heard anything but thought I would as I have a lot of technical skills with computers and do have some customer service experience.
Just thought I would ask out there to see if anyone has been recently contacted in this area??
Thanks,
Lsienna
I applied for the In Home Advisor in Rhode Island and Massachusetts about a week ago - I live in northeast Mass. I have not heard anything but thought I would as I have a lot of technical skills with computers and do have some customer service experience.
Just thought I would ask out there to see if anyone has been recently contacted in this area??
Thanks,
Lsienna
Oh how ironic! I would have probably stuck it out if I was on the iOS side of the field and not the CPU
Kbase is a virtual waste of time to me. The chat rooms are far more helpful, and it is give and take. I help my peers and they help me. Trying to find anything in the kbase is useless.
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I second that... I was humbled quickly, and I came with a lot of experience.
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I third that!
What type of questions are on the CPU test(s)? I will start working as an AHA soon in CPU. I have a degree in computer science and I am A+ certified. I am just curious. Thanks!
A+ is pretty much worthless in any real world situation and a cs degree won't help that much either. A lot of experience with Macs and OSX will probably help more then anything else.
I don't know what you focused on in school but you're wasting a 4 year CS degree doing AHA stuff for apple.
The people that seem to be most successful at this are typically 1. devoted Apple fanatics 2. relatively intelligent 3. have customer service backgrounds 4. have a modicum of sales skills and 5. have a great deal of patience with the general public.
I consider myself to have above average intelligence but pretty much fail in the other categories.
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negative nellys
I dont want to start anything... but there have been some negative comments lately about this job ..... and just wanted to chime in.....
I love this job ... granted only on phones for a week but its amazing. Its a love or hate thing i guess. The calls are fun. This is only my opinion and to each his own.
My advice is to give it a fair chance and form your opinion... and don't ruin it for everyone else in the process... just sayin.
Good luck to all. Merry.Christmas!
I dont want to start anything... but there have been some negative comments lately about this job ..... and just wanted to chime in.....
I love this job ... granted only on phones for a week but its amazing. Its a love or hate thing i guess. The calls are fun. This is only my opinion and to each his own.
My advice is to give it a fair chance and form your opinion... and don't ruin it for everyone else in the process... just sayin.
Good luck to all. Merry.Christmas!
A lot of people do in fact like the job. If you're a people person and like being on the phone all day you'll probably have a blast. As for me 1. it doesn't pay enough, especially at 20 hours per week. 2. It's not technically challenging enough and 3. I'm not fond of being on the phone or dealing with end users.
Keep in mind that I'm twice as old as most reps and have worked in the tech industry for 25 years. I just happen to be in a position where I'm forced to telecommute for a few months and this AHA job provides consistent income... A low one but an income.
It's a great gig for people that 1. have very little real world experience 2. need to work from home 3. want to work part time only and 4. can get by on what a full time minimum wage job would pay.
Bottom line, if you like working working with people, you'll love the job. If you're a code jockey or like working with servers, switches and routers, you're gonna hate it.
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yea, we get it. you keep repeating the same rhetoric. quit so one of us who really want this job can fill your slot.
then, go somewhere and think about all you have to be grateful for
Just saw this question got over looked...the location you apply to doesn't seem to matter any more. it can take upwards of a month for you to get any response. the key to getting noticed as many others have said on here is a good cover letter.
I guess I am a little of both.
I love working with hardware but for me, the problem solving I have to think through makes it fun for me. Take it, that I do work full time 40 hours in CPU;
it may be different for iOS.
I think it is a really enjoyable experience.
The fact that we are getting paid extra next week and that the company takes care of it's employees, makes it worth it.
The job is all about how you make it and if you work hard, you can move up quite quickly.
Y'all have me nervous as hell about the tests! I'm going into CPU (training 1/21). I've done tech support from home before (not for Apple), so some of the CS stuff I feel I have a basic understanding. I've had a Mac computer for about six years, but it's not like I'm a developer or anything. I'm usually an excellent test taker and have very strong research skills, but man... I'm dreading training and it's a month away!
iOS is almost all customer service and while I do relatively well in terms of metrics I really dislike the job. I imagine CPU has quite a few more calls that are technical issues than we get in iOS. Even if I stick it out for 6 months there's no guarantee I would be able to shift cues.
Apple treats it's employees better than some companies and worse than others... That's a matter of experience and perspective.
Working hard has little to do with advancement in iOS. As long as you suit up, show up and keep customers happy you'll advance. Your personality will get you farther ahead than your work ethic in this job.
Hireright & Hire Letter
Just wondering the timeframe for Hire letter after HireRight has completed and verified ones background. Received my (clean) downloadable copy on 12/18/12 after nearly a 10 day wait. Projected start date was 1/28/12 for AHA and am getting anxious as to whether I made the cut. Just wondering how long it took others to receive their letters before I impatiently contact my Apple case manager...
Advice appreciated
Just wondering the timeframe for Hire letter after HireRight has completed and verified ones background. Received my (clean) downloadable copy on 12/18/12 after nearly a 10 day wait. Projected start date was 1/28/12 for AHA and am getting anxious as to whether I made the cut. Just wondering how long it took others to receive their letters before I impatiently contact my Apple case manager...
Advice appreciated
Congratulations! Make sure to keep us posted on how the job plays out -- I'm very curious.
I truly look forward to the the day that I can put down the headset, ship back the iMac and let one of you take this slot. Believe me, I'm doing everything I can to be able to quit this job... but I accepted this position and will continue to do it until I have another employer.
On my way to becoming an AHA. Have ??? Need Advice!
Hello everyone. My name is Mike. I'm new here, but not new to the MacRumors website. I've come here before to get some great advice and info. Now, it appears as if I'm on my way to actually WORKING for Apple as an At Home Advisor.
I live in Helena, AL which is a suburb of Birmingham, and applied a few weeks ago (after Thanksgiving) for an open AHA position in my area. I got back the questionare email which I promptly returned and just this week received a call from a recruiter which would essentially be my first "phone interview."
The phone interview went well, and she asked me some basic questions like, "Why Apple?" and "Can you explain what RAM is and what an OS is?" I must have done well, because she said she'd like to move me to the next step in the process which is a SKYPE interview. I was originally scheduled to SKYPE on 1/8/2013 at 10:55am PST, but that was later changed to a SKYPE interview on 1/17/2013 at 2:30pm PST.
I was told that I wouldn't start unti March of 2013 and that my starting pay is $14.50 per hour but that I would be part-rime for now and couldn't be considered for full-time work until you are with the company in your current position for one year.
So...I'm on my way. The questions I have are:
1. How should I prepare for my SKYPE interview?
2. Example questions asked during SKYPE interview?
3. After the SKYPE interview what is next?
4. No criminal history, but I do have bad credit. Is that a deal breaker with HireRight?
5. What type iMac do you receive?
6. What type phone do you receive?
7. Can you choose if you want to cover more iOS or CPU stuff or do they place you where they need you?
8. What is training like?
9. What's an "average" day like?
10. Has anyone progressed to full-time or other positions from being a part-time AHA?
Thanks for your help! The only way I know to find out the answers to these questions is to ask. I look forward to hearing from everyone!
Hello everyone. My name is Mike. I'm new here, but not new to the MacRumors website. I've come here before to get some great advice and info. Now, it appears as if I'm on my way to actually WORKING for Apple as an At Home Advisor.
I live in Helena, AL which is a suburb of Birmingham, and applied a few weeks ago (after Thanksgiving) for an open AHA position in my area. I got back the questionare email which I promptly returned and just this week received a call from a recruiter which would essentially be my first "phone interview."
The phone interview went well, and she asked me some basic questions like, "Why Apple?" and "Can you explain what RAM is and what an OS is?" I must have done well, because she said she'd like to move me to the next step in the process which is a SKYPE interview. I was originally scheduled to SKYPE on 1/8/2013 at 10:55am PST, but that was later changed to a SKYPE interview on 1/17/2013 at 2:30pm PST.
I was told that I wouldn't start unti March of 2013 and that my starting pay is $14.50 per hour but that I would be part-rime for now and couldn't be considered for full-time work until you are with the company in your current position for one year.
So...I'm on my way. The questions I have are:
1. How should I prepare for my SKYPE interview?
2. Example questions asked during SKYPE interview?
3. After the SKYPE interview what is next?
4. No criminal history, but I do have bad credit. Is that a deal breaker with HireRight?
5. What type iMac do you receive?
6. What type phone do you receive?
7. Can you choose if you want to cover more iOS or CPU stuff or do they place you where they need you?
8. What is training like?
9. What's an "average" day like?
10. Has anyone progressed to full-time or other positions from being a part-time AHA?
Thanks for your help! The only way I know to find out the answers to these questions is to ask. I look forward to hearing from everyone!
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