yes, same! I've always done apple and it's smooth.I had to go through Verizon too. Hopefully their trade in process won't be too crappy.
I also had wanted to pick up at my local apple store on launch day but now getting shipped. But I am just happy to have a device on 10/23. In thinking about it, I am wondering if Apple is limiting their in store pick up stock so the stores dont have to accommodate as many people due to covid