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Lsmachado

macrumors 6502a
Sep 20, 2018
838
1,764
Texas
Its actually my moms phone, I just helping you setup it up, I don't know why UPS got rid of the detail on the website, but the mobile app has the all of the details on when it was scanned
Yeah, I think the app is much better than the website. You will also get a text or email with a link for “Follow my Delivery”. You can see the location of the delivery vehicle and know when it’s in your area.
 
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AndrewR23

Contributor
Jun 24, 2010
4,643
1,795
Did you get a a unlocked phone? or a phone that is locked to a carrier? I'm also doing a trade-in and my trade in kit came yesterday, but don't have the new phone yet
yup unlocked, like $1000. the email says the trade in kit comes 3-5 days after phone delivers
 

StaceyMJ86

macrumors demi-goddess
Sep 22, 2015
8,428
14,861
Washington, DC
Just strange since I really don't see anything Louisville to Washington Dulles yet, I know UPS has a place at washington Dulles airport but don't really see any flights yet
Mine more than likely traveled via ground overnight to get to my destination scan in Laurel, MD. Yours may do the same thing.
 
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Joekawasaki

macrumors member
Oct 29, 2017
70
67
504051D5-856C-4235-938B-970DB7259406.jpeg
 

donawalt

Contributor
Sep 10, 2015
1,280
623
I ordered an iPhone 12 Pro, it has been on status “Clearance in progress” since Nov 22, 8 days ago! Anyone else seeing this? UPS is the carrier, coming from China.
 
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Lsmachado

macrumors 6502a
Sep 20, 2018
838
1,764
Texas
I ordered an iPhone 12 Pro, it has been on status “Clearance in progress” since Nov 22, 8 days ago! Anyone else seeing this? UPS is the carrier, coming from China.
What was the delivery date projected by Apple and UPS? If it’s now outside those dates, it may be time to give Apple a call. Several posters here have said that their shipments were “lost” and Apple is replacing them. Not sure what’s going on, whether they are legitimately lost by UPS, or if someone is doing their holiday shopping by taking the devices from the pallets. Awaiting clearance for 8 days doesn’t sound normal.
EDIT: According to page 2 of this thread, several people are having an issue identical to yours.
 
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Alexrat1996

macrumors 601
Mar 29, 2015
4,351
763
Lehigh valley PA
Nov 30
We've submitted documentation to a Government agency and are awaiting a response. / Brokerage released the package. It will be processed through a clearing agency before final release to UPS.

mine seen that yesterday when will it update ?
 

ctjack

macrumors 68000
Mar 8, 2020
1,520
1,541
Ip 12 pro has shipping estimates if ordered now for Dec 30.
While pro max starts from Dec 15.
Does it tell us that 12 pro is more popular than pro max or they produced less 12 Pro models?
 

donawalt

Contributor
Sep 10, 2015
1,280
623
What was the delivery date projected by Apple and UPS? If it’s now outside those dates, it may be time to give Apple a call. Several posters here have said that their shipments were “lost” and Apple is replacing them. Not sure what’s going on, whether they are legitimately lost by UPS, or if someone is doing their holiday shopping by taking the devices from the pallets. Awaiting clearance for 8 days doesn’t sound normal.
EDIT: According to page 2 of this thread, several people are having an issue identical to yours.
Thanks @Lsmachado, the Apple site says "Arriving soon". I do think it may have originally said Dec 7. I emailed UPS yesterday, and they said this:

I would like to inform you that your package is currently held by FDA. This is because imported goods are subject to be reviewed and approved by the FDA before clearance by US Customs. As of now there is nothing pending or required on your package, please note that we as UPS are not able to speculate how long FDA will take. We are looking forward to having your package delivered as soon as it gets released by the FDA. I suggest you please keep on tracking the status of your package through UPS.com. Also I will request additional information from the broker department to confirm that the package is still on hold due to the inspection the FDA needs to complete on the package. When I have additional information I will contact you.
 
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Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
12 Pro Max that was ordered on 11/20/2020 for my wife has shipped today 12/1/2020. Original estimated delivery date at the time of the order was 12/15-12/22. But on 11/25/2020 I got notification that it has updated the delivery date to 12/9 - 12/16. Apple.com says it will be here by 12/8/2020. UPS says it's on its way.
 

bige12

macrumors 65816
Apr 6, 2009
1,473
847
Vienna, VA
I kind of did have that issues a long time back when it looked like a computer was stuck in customs, but it still came, but with my moms new iPhone 12 Pro- seemed like it went through custom really fast. I have a it laying on a old iPhone 5s box of mine

IMG_0869.JPG
 

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Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
I got an e-mail from UPS and a Text from UPS that the 12 Pro Max will be delivered by 12/3/2020. Right now it's at the clearing stage. But of course I doubt it will get here on 12/3/2020 as it needs to go through customs. Who knows how long that will take.
 

milkverko

macrumors member
Dec 1, 2020
31
13
hello everyone, I ordered my pro max on November 14th, per Apple it was supposed to be delivered yesterday the 30th. UPS tracking all it shows is arrived and departed Anchorage, AK 11/28 "In Transit", and Scheduled Delivery: Information Unavailable? Should I be worried about that?
I'm in Seattle, unless it's coming by truck all the way from Anchorage it should've been here by now : /
 
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Alexrat1996

macrumors 601
Mar 29, 2015
4,351
763
Lehigh valley PA
I got an e-mail from UPS and a Text from UPS that the 12 Pro Max will be delivered by 12/3/2020. Right now it's at the clearing stage. But of course I doubt it will get here on 12/3/2020 as it needs to go through customs. Who knows how long that will take.
I’m in a same spot trying to get Apple to explain and ups
 
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