Apple did not properly test or warn new buyers of severe M1 Issues

[JMacHack]

I smell FUD

 

[dmccloud]

Agreed, I'm unclear what the OP was trying to do and what prompted the tier 2 conversation that went poorly. The incendiary title and poll was what drew me in (I own an M1 MBP.) Anyway, it's non-sense post I think for the purpose of ranting or what ever the reasoning was.

If the OP was speaking to T2 support the same way they spoke to people here, that conversation probably went off the rails within 5 seconds. It seemed like the OP was trying to boot an external drive with an Intel version of Mac OS on an M1 Mac, and either did not know or refused to admit that you simply couldn't do that given the different architectures of both systems.

 

[August West]

I am beyond the 2-week return window.

If booting from an external drive between the two systems was an absolute must have feature perhaps it would have been wise to test this out while still in the return window.

 

[thedocbwarren]

If booting from an external drive between the two systems was an absolute must have feature perhaps it would have been wise to test this out while still in the return window.

No question and it really triggers questions in my mind the OP's motives here. Honestly I agree with someone above, this was a flat troll post for the sole reason to cause trouble.

 

[Ethosik]

My M1 Mac mini issues:

• Bluetooth I don't use a bluetooth keyboard or mouse, but use AirPods or bluetooth headphones. Audio dropouts are consistent. Doesn't disconnect but sound ceases then comes back while playback is uninterrupted. It will be about 2-5 seconds long and can occur as often as every minute. That's pretty serious.
• HDMI two external monitors, one USB-C to HDMI, the other HDMI to HDMI. Both 4K same make and model. One with HDMI will periodically go black for 2 seconds about once an hour. I believe this is HDCP handshake protocol (reinitiation). Obviously this should not be happening or perceptible by user.

Have you tried USB-C to DisplayPort?

And I have zero Bluetooth issues if WiFi is disabled. Might be worth a try?

 

[Maconplasma]

Although it may seem that way from my example, many people are having problems with hubs (that work normally on other systems) and quite a few have bricked their macs by charging through the hubs. I'd like to believe it was the issue of the belkin device since it is much cheaper and easier to replace than the mac

You might wanna get your facts straight on that. Types of posts like this doesn't surprise me when people start up new forum accounts. SMH.

 

[Wildkraut]

Wow that’s the most stressful thread I’ve ever read. Happens when somebody tries to build niche solutions without knowing the basics. That’s like having a diesel and a gasoline vehicle, but moan about that the fuel from the backup canister does not work with both.

 

[Mistborn15]

You might wanna get your facts straight on that. Types of posts like this doesn't surprise me when people start up new forum accounts. SMH.

are you saying the issue doesn't exist? or that I shouldn't ask about it just because I joined recently?

helping you with few links since you're busy shaking your head.. some from this forum itself and I hope they too won't be brushed off as noobs

M1 MacBook Air won’t power on

I would say, connect all usb-c things you can and also charge with adapters. Better find it out now and let it die while still on warranty, than when it's out of warranty.

forums.macrumors.com

List of hubs that brick the MacBook M1

Users report fried M1 motherboards after charging their MacBooks through hubs rather than directly through one of the two USB-C Thunderbolt…

medium.com

M1 damages by charging through adapters - reasons understood?

Hi, there have been reports of fried M1s due to users charging through third-party adapters. Are the reasons for these damages fully understood? I have seen some explanations why this happens. Are the adapter inproperly regulating the voltage? Best Gerry

forums.macrumors.com

 

[Maconplasma]

are you saying the issue doesn't exist? or that I shouldn't ask about it just because I joined recently?

helping you with few links since you're busy shaking your head.. some from this forum itself and I hope they too won't be brushed off as noobs

M1 MacBook Air won’t power on

I would say, connect all usb-c things you can and also charge with adapters. Better find it out now and let it die while still on warranty, than when it's out of warranty.

forums.macrumors.com

List of hubs that brick the MacBook M1

Users report fried M1 motherboards after charging their MacBooks through hubs rather than directly through one of the two USB-C Thunderbolt…

medium.com

M1 damages by charging through adapters - reasons understood?

Hi, there have been reports of fried M1s due to users charging through third-party adapters. Are the reasons for these damages fully understood? I have seen some explanations why this happens. Are the adapter inproperly regulating the voltage? Best Gerry

forums.macrumors.com

While you’re spending so much time looking for silly links to to throw your obvious agenda in people’s faces you might wanna recognize that what you posted has 100% nothing to do with the OP’s alleged problem. They want to create a bootable drive to install the same OS on both Intel and M1 Macs. You’re way off topic and you’re detailing the thread. In the future read past the thread title. ?

 

[xraydoc]

Probably time for this thread to be locked and forgotten.

 

[jdb8167]

are you saying the issue doesn't exist? or that I shouldn't ask about it just because I joined recently?

helping you with few links since you're busy shaking your head.. some from this forum itself and I hope they too won't be brushed off as noobs

M1 MacBook Air won’t power on

I would say, connect all usb-c things you can and also charge with adapters. Better find it out now and let it die while still on warranty, than when it's out of warranty.

forums.macrumors.com

List of hubs that brick the MacBook M1

Users report fried M1 motherboards after charging their MacBooks through hubs rather than directly through one of the two USB-C Thunderbolt…

medium.com

M1 damages by charging through adapters - reasons understood?

Hi, there have been reports of fried M1s due to users charging through third-party adapters. Are the reasons for these damages fully understood? I have seen some explanations why this happens. Are the adapter inproperly regulating the voltage? Best Gerry

forums.macrumors.com

There haven’t been any new reports of bricked M1 MacBooks here for quite a while. If it was a common problem I would expect to keep seeing new reports. It might have been a bad batch of early products or perhaps Apple improved their quality control process. For whatever reason the reports have seemingly stopped.

 

[Mistborn15]

There haven’t been any new reports of bricked M1 MacBooks here for quite a while. If it was a common problem I would expect to keep seeing new reports. It might have been a bad batch of early products or perhaps Apple improved their quality control process. For whatever reason the reports have seemingly stopped.

That is good news! Thank you. I had postponed getting a USB C monitor because of that reason. Dont want that fear to ruin my experience with this amazing machine. If there are no further reports for couple of weeks, will get that monitor

 

[Greg Baddeley]

A Time Machine restore takes 10 hours to complete.

Moving my external to the Mini from the iMac would take less than a minute.

For years now I have run 3 Macs with pretty much the same programs using Dropbox as my documents and data folder for all programs. I delete the OS Documents Folder. Whenever I go to one of the computers it is the same as the newest MacBook Pro I work on daily and visa versa if I work on one of the others. They all update instantly. They all backup to Time Machine including the MacBook Pro when I get home. I have had computer failures while working on Construction Project Tenders and been back at it in minutes, able to make the deadline. Will this work with your setup, will they communicate at this level?

 

[Taz Mangus]

It's not entirely impossible that Apple engineers have told the OP that an M1 Mac and an intel Mac can boot the same system, and that it is the official response from Apple.
I see that many of you say that it is not possible, but what is your evidence? Universal Binaries do exist, and again, Intel Macs and PPC Macs were able to boot from the same 10.5 system.
The fact that Big Sur on an M1 Mac contains all the system extensions that are only relevant to intel Macs leads me to think that Apple wants the same system to work on both architectures.

I think the issue is the initial boot code. It will be different for Intel and ARM.

 

[Taz Mangus]

OP what you could do is copy over your user account to sharable location on your external hard drive. Then you would point System Preferences->Users & Groups->Advanced Options->Home Directory to where you copied your home directory. You will need to install a new copy of Big Sur (ARM version) to the external drive. So when you boot to the Intel Big Sur or the ARM Big Sur you would be sharing the same user account. If you want to know more about doing this let me know. I always move my user accounts to a separate external drive and change System Preferences->Users & Groups->Advanced Options->Home Directory. Works great.

 

[darkmatter343]

So far, I've found my M1 MacBook Pro to be very snappy, runs extremely cool, battery lasts days, but do I regret buying into the M1 so soon? Yes. I really needed Virtual Machine support and it's disappointing there really aren't any solutions yet, I know within 6 months things well get more ironed out though.

 

[TotalMacMove]

I dont even call Apple any more for anything but billing/shipping issues cause after three calls in 7 years, I realized their service reps seem to have like 5 days of basic training. Quick internet research will be far more reliable in almost every scenario.

OP is funny doe

 

[imdog]

I had severe issues, worst Apple product I’ve ever owned. I’ll wait for the iMac

 

[dmccloud]

Am I the only one finding it funny that people are still replying to the OP even though their account was suspended? What they wanted is something that cannot be done (one install for both Intel and M1 Macs), and they resorted to insulting posters who attempted to explain why.

 

[theSeb]

Am I the only one finding it funny that people are still replying to the OP even though their account was suspended? What they wanted is something that cannot be done (one install for both Intel and M1 Macs), and they resorted to insulting posters who attempted to explain why.

OP’s suspension was temporary and they are no longer suspended. What I find funny is that people are responding to the op and it’s clear they only managed to read the first post of this thread and nothing else.

 

[ca$hman]

I think the solution is easy. Happens all the time. Return, sell it, whatever way get rid of it if your are not satisfied. And if you don't like Apple anymore drop all your apple devices and see if you get lucky and satisfied with any other brand. You are free to do so.

 

[Ethosik]

That is good news! Thank you. I had postponed getting a USB C monitor because of that reason. Dont want that fear to ruin my experience with this amazing machine. If there are no further reports for couple of weeks, will get that monitor

Why does it matter? Sometimes products can be faulty. I had a brand new GTX 970 that was dead on arrival (couldn't play games but Windows worked - as there is a 2D/3D mode in GPUs). I had hard drives that died a month after purchase. I had a Dell that had its PSU blow out and had to get it repaired. It was a gaming computer that I was....playing games. But I guess they used a bad power supply.

Sometimes you get a computer and it has issues. That is why warranties exist. You get a product and use it, if it fails, you send it for repair.

 

[Ethosik]

I dont even call Apple any more for anything but billing/shipping issues cause after three calls in 7 years, I realized their service reps seem to have like 5 days of basic training. Quick internet research will be far more reliable in almost every scenario.

OP is funny doe

Uh this is pretty much any customer service. You don't have people that actually program the OS to take calls. And you cannot really pre-stage customer calls. "Oh you have only been here one day? Okay we will send you the easy questions". I have worked in customer service before. People don't give them enough credit, we get A LOT of difficult people yelling at us on a daily basis.

 

[Mistborn15]

Why does it matter? Sometimes products can be faulty. I had a brand new GTX 970 that was dead on arrival (couldn't play games but Windows worked - as there is a 2D/3D mode in GPUs). I had hard drives that died a month after purchase. I had a Dell that had its PSU blow out and had to get it repaired. It was a gaming computer that I was....playing games. But I guess they used a bad power supply.

Sometimes you get a computer and it has issues. That is why warranties exist. You get a product and use it, if it fails, you send it for repair.

I wont mind my xbox or tv going out for repairs. But I’ll have to borrow someone’s laptop if something happens to my macbook. My work cant be done on the ipad. In hindsight, I shouldn’t have sold my old mac and kept it as a backup but cant do anything about it now

 

[Squillace]

I was not going to comment here, and I'm definitely not the kind of person to open fire over someone in the internet. But the post the OP wrote (quoted below) just made me realise how pointless this whole argument is.

It's clear that she's a "queen". A person that is always right. A person that doesn't listen to what others say. Everybody is wrong, I'm right. A person that is going to make a scandal in the middle of the street just to catch the attention of the others.

I believe she didn't explained herself well. "I want to use on my M1 Mini the external drive I use in my iMac" isn't wrong but isn't going to get the same answer as "I want to use the OS installed in the external drive connected to my iMac directly in my new M1 Mini".
My point is: there are various ways to say things, that are correct and true the way they are being said, but who will not help to get at satisfactionnary answer because they are not complete enough.

Or... nothing in her statement proves she knows what she's talking about and maybe didn't ask the correct questions. Because if she did know what she was talking about (after 4 ou 6 Apple Care replacements, she must know Apple products very well, right?) she would have probably been aware of the architectural change Apple made with the M1 and that would lead to interoperability issues. Or maybe the support guys gave erroneous answers.

I still stand by what I said. My apologies if I'm being incorrect or judgemental.

I am the Queen of free. I will involve Customer Relations to work out a solution.

I am using my fifth free replacement iMac courtesy of Applecare.

I bought my first 21" iMac in 2008 for 1799 Dollars. It was replaced.

The one I am using now, an i9 with a 2TB fusion drive will likely get replaced by AppleCare in the 2 years left. It will be replaced with a 4000 Dollar M1 because they will have to give me 16gb of ram, and 2TB SSD. They can figure out which Silicon Chip to give me.

I'm sure replacement #6 is coming soon. This one just got repaired with a new logic board and a new SSD for the Fusion drive.