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comparing a company to a person is a bad joke. wake up bois. Adapt you beliefs to your situation. Permanent is the last thing humans are.
 
Really? Actual theft? Could you prove that in court?

Strictly speaking the OP is not legally liable to return the second iPhone.

If it's not a question of legality then it's a question of morality, and many here have expressed their opinions on the matter. Many have boldly passed judgement.

I find it ironic how easily some people are quick to defend Apple on legal grounds yet have absolute disregard of the moral and ethical transgressions.

For example, is it moral for Apple to censor Spotify and steal 30% every month from Spotify users when competing stores like Google Play don't do this?

It's pure immoral theft, and ironically in an industry where artists struggle to earn what they deserve, Apple is spitting in their faces with such practices.

I wish corporations were judged by the same standards individuals are.
 
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My friend bought a PS4 with some games. The cashier never charged them for the PS4.

That's called a cashier error, where if your friend would have returned the controller back to the store, they would have charged your friend as they normally would have in the checkout line.

I used to work in loss prevention for retail/corporate, and when a customer accidentally had intentions of paying for something and somehow was not charged for it, they would come back to the store to pay for the item and they would still be charged for the item even based on their honesty. Because when that item leaves the store unpaid for, it still counts as internal lost revenue for the store.
 
So you feel YOU have the right to decide when it is moral to cheat. News flash: it is ALWAYS immoral to cheat and "i considering myself moral when it actually matters..." is an oxymoron. It ALWAYS actually matters.
they sent him 2 phones mate not cheating just not going out of his way to return it either. tranquilo chico.
 
Why do people keep saying 'contact Apple'? Apple have received payment for the phone. There are absolutely no outstanding issues to deal with concerning Apple. If anything, Apple have been unreasonable by not refunding Chase.
Chase are the ones who lost out here.
Obviously Chase continued with the transaction despite being requested not to, so it could be said that they deserve to suck it up.
If the OP feels a need to 'do the right thing', then Chase are the ones to contact, even if it's just to get written confirmation that the matter is settled. That way the OP is covered.
 
Why do people keep saying 'contact Apple'? Apple have received payment for the phone. There are absolutely no outstanding issues to deal with concerning Apple. If anything, Apple have been unreasonable by not refunding Chase.
Chase are the ones who lost out here.
Obviously Chase continued with the transaction despite being requested not to, so it could be said that they deserve to suck it up.
If the OP feels a need to 'do the right thing', then Chase are the ones to contact, even if it's just to get written confirmation that the matter is settled. That way the OP is covered.
Exactly.
Apple have washed their hands of this case (apparently) so this is between the cousin and her bank.
 
If your's is a moral dilemma do the right thing and contact Apple about the issue. That's what I would do, but probably they won't do anything about it.
If your only worry is that you don't want trouble with the bank or Apple, you don't need to worry: you are legally entitled to keep the iPhone unless someone asks for it back (which won't happen).
 
Strictly speaking the OP is not legally liable to return the second iPhone.

If it's not a question of legality then it's a question of morality, and many here have expressed their opinions on the matter. Many have boldly passed judgement.

I find it ironic how easily some people are quick to defend Apple on legal grounds yet have absolute disregard of the moral and ethical transgressions.

For example, is it moral for Apple to censor Spotify and steal 30% every month from Spotify users when competing stores like Google Play don't do this?

It's pure immoral theft, and ironically in an industry where artists struggle to earn what they deserve, Apple is spitting in their faces with such practices.

I wish corporations were judged by the same standards individuals are.
The situation is exactly the same?:confused:
 
I won't call it theft... but Apple has caused me loss. But I also know I clicked the "I have read and understand" button, and agreed to their EULAs on everything... their crappy iTunes Apple Music system actually has wiped out so much of my music I couldn't count it all without spending an entire weekend (maybe more) identifying the things that are either corrupted, removed completely, or replaced with poor substitutes. But... Just because Apple has no conscience, doesn't mean I have to be that way.

Yes. I still do the right thing because it's the right thing to do, not because it's illegal not to...

I still have copies of pretty much all the music I *HAD* on my iPhone and Computer... but pretty much only had about 10 songs I bought from Apple over the years left after the massacre. But I signed up for the abuse due to the fact I can't afford to spend the time lawyering around to find loopholes and complete understanding of all that the agreements encompass... we all do it. We have all been warned numerous times (By apple and Microsoft and just about all software programs and their makers), that clicking here, you agree... to whatever is here. It is not illegal for Apple to completely obliterate 20 years or more music collection at the stroke of a button. But they do it. Is it Stealing? Debate if you want, but legally it's not. Is it Moral? This is the part thats up for debate. Apple did not do the right thing to me with respect to my music. But it was completely legal how they carried out their evil plan... I am pretty certain it was. Could there be legal claims made against them for it? sure... will anyone win but Apple? Who knows.

I know It's not nice to do things the way Apple has done. But I also know my laziness caused it by using their music management software. I think I can do better. My fault for trusting them to do me right.

As far as keeping something that has been sent to you on accident? well, I believe it is legal. I also don't have a problem with it as long as a real effort was made on the part of the party who received it, to right the accident. If they have reached a true impasse, then I would think it's OK to keep it.

All I have said in my only other post here, is that you should do the right thing, because it's the right thing to do. There was no implication whatsoever that I knew the right thing to do, and I didn't even offer any direction other than to make that effort.

There are a couple of folks who have replied to this that have taken this all personally and from indications, maybe they should be in law school somewhere... seems like Lawyer talk is how we get into these discussions that stagnate. right and wrong just don't always fall into the same categories as legal and illegal respectively.
 
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I normally say do the right thing and would contact Apple. However Apple charge consumers in my country more than some others and use tax loopholes to pay a third of the tax they are supposed to. I’d keep it with a clear conscience until they ask for it back. I’d then sell it and make a donation to charity.
 
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Apple didn't get where it is right now by being morally right. I am not about to bend backwards for a trillion dollar corporation. Keep the phone. It's not like Apple acts with morals in every decision so why should we?
 
I don't know about you guys, but due diligence has been done here.
Do the right thing and keep it as a Christmas present to yourself, you deserve it.
 
Are you crazy? Sell it, return the other and get yourself an X. There is no morality involved with big evil corporations that own half the world.
 
...and STILL only a few of us understand that Apple have been paid for BOTH phones, no part of the deal with Apple is outstanding, and it is CHASE who have lost out.

I'll post something along these lines after the next dozen or so posts and see if anyone actually takes notice of what's happening before they give their 'expert' advice. Or maybe I'll make better use of my time by eating a bowl of soup with a fork.
 
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their mistake, their problem. don't see why telling them is the "right thing" it's not like they're gonna be desperately searching for it. they'll have popped out another 10,000 from the factory by the time your hold time is up on the call.
So if your wallet or purse falls out of your bag/pocket (your fault), then the person who finds it gets to keep it! Even if they could get it back to you! Awesome!!
 
...and STILL only a few of us understand that Apple have been paid for BOTH phones, no part of the deal with Apple is outstanding, and it is CHASE who have lost out.

I'll post something along these lines after the next dozen or so posts and see if anyone actually takes notice of what's happening before they give their 'expert' advice. Or maybe I'll make better use of my time by eating a bowl of soup with a fork.

I suspect a blind chicken will have more luck trying to find it's corn than this lot understanding that Chase is the one losing out, not Apple. Even if Chase tries to go after Apple to recover the money, Apple can easily demonstrate that an order was placed, money was received, and the phone was physically delivered.

Its like pissing into the wind with this lot.
[doublepost=1513709029][/doublepost]I said it before, and I will say it again. I think the OP is not being honest with us. I would bet my left nut that the OP's "cousin" has neglected to tell Chase that he/she physically received the phone. Even the title of the post is very misleading and false. Apple did not mistakenly send the OP's cousin an extra phone. Two order were made, and Apple was paid twice for both. How is it that Apple made a mistake? Chase made the error by allowing the payment to go through. Its very suspicious, and the OP needs to come back and clarify what was told to Chase.
 
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I’m reading through these replies and it is mind boggling the justifications argued for keeping the phone they didn’t pay for.

It’s simple, you are knowingly holding merchandise you didn’t pay for, you give it back. It doesn’t matter if it’s a trillion dollar company or a mom and pop shop, if it’s an $800 phone that cost $300 to make (plus labor, engineering, designing, QA, marketing, etc), or a $2.00 case for it, if you didn’t pay for it, you give it back, this is not a gray area. There’s no right way to do the wrong thing.
 
I agree. I always say honesty is the best policy. Who knows, maybe they will let ya keep it.

The moral argument has no basis when the other side is a multinational corporation that has hundreds of billions in the bank, extracting every last penny from millions that have 0 in their bank.

Is it moral for apple to charge 1k for a phone, when it costs 200 to make, and they would be perfectly fine with a $50 profit?

Sorry wouldn't feel bad one bit if I kept the phone. If I walked into my local electronics store thats been struggling to stay alive for the past 10 years and they accidentally gave me two phones, Id be the first to turn around and give it right back.
 
The moral argument has no basis when the other side is a multinational corporation that has hundreds of billions in the bank, extracting every last penny from millions that have 0 in their bank.

Is it moral for apple to charge 1k for a phone, when it costs 200 to make, and they would be perfectly fine with a $50 profit?

Sorry wouldn't feel bad one bit if I kept the phone. If I walked into my local electronics store thats been struggling to stay alive for the past 10 years and they accidentally gave me two phones, Id be the first to turn around and give it right back.

I’m absolutely certain that you have no clue about how businesses work.
 
The moral argument has no basis when the other side is a multinational corporation that has hundreds of billions in the bank, extracting every last penny from millions that have 0 in their bank.

Agreed. I was very upset when Apple busted their way into my house, held a gun to my head, and forced me to buy another iPhone. /s
 
The moral argument has no basis when the other side is a multinational corporation that has hundreds of billions in the bank, extracting every last penny from millions that have 0 in their bank.

Is it moral for apple to charge 1k for a phone, when it costs 200 to make, and they would be perfectly fine with a $50 profit?

Sorry wouldn't feel bad one bit if I kept the phone. If I walked into my local electronics store thats been struggling to stay alive for the past 10 years and they accidentally gave me two phones, Id be the first to turn around and give it right back.

So who do you propose sets the amount of profit each product and company make?
 
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The moral argument has no basis when the other side is a multinational corporation that has hundreds of billions in the bank, extracting every last penny from millions that have 0 in their bank.

Is it moral for apple to charge 1k for a phone, when it costs 200 to make, and they would be perfectly fine with a $50 profit?

Sorry wouldn't feel bad one bit if I kept the phone. If I walked into my local electronics store thats been struggling to stay alive for the past 10 years and they accidentally gave me two phones, Id be the first to turn around and give it right back.

So, with the same logic, there is absolutely nothing immoral with me walking into an Apple store today and stealing whatever I can get my hands on?

Also sounds like you are suggesting we get rid of capitalism and mover over to a communist system huh?
 
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