so, another reply from "The Range"
"Hi there, I apologise for the delay in responding to you. I can advise that we as a company have chosen to keep this limit as many other retailers have, although no longer legally required, this is for the protection of our customers. "
So, I wrote back:
"I’m intrigued to know what protection “the range” are offering me by restricting Apple Pay, which in itself is far more secure than using a debit or credit card ?"
The Range
"We are offering the very physical protection of if someone loses their card and it is picked up, it can only be used up to the limit of £30 rather than an unlimited amount, hopefully allowing the owner of the lost card time to realise it is no longer in their posession. I hope this provides some clarification. "
So I wrote back
"That’s not how Apple Pay works. The contactless limit still stays at £30 at the card level, but Apple Pay allows limitless transactions via the iPhone or Apple Watch. You must know that. ???? It’s your terminals restricting things. Other retailers have upgraded their equipment to support it and Google Pay ie, M&S, subway, Lidl, Aldi, Costas, To name a few"
It's like banging your head against a wall when you talk to these people !!!
[doublepost=1554378475][/doublepost]And one last reply >
"Hi, As previously advised we have chosen as a business to leave the limit in place, as many other retailers, not including the list you have provided, have chosen to do."
Well, going by this post I’ve found on Monzo’s forums things might change as of 2020:
There is no requirement to accept contactless over £30 in the Mastercard rules. In fact not all terminals can accept higher value payments. Although that is expected to change in 2020 when new rules come into force.
Mastercard release most things publicly, however they do not release everything to the public, so its probably about 90% public.
Best place to start is the Mastercard Handbook covers 99% of all eventualities https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-rules.pdf 1
However there are specific rules relating to Europe in the Mastercard rules, the FCA also have some rules, PAY UK also publish some information…