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Carrier AT&T 2018 iPhone Pre-Order Thread
- Thread starter iFJM
- Start date
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No. An hour on the phone with three different departments and they couldn't tell me why. Said the only thing they could do is cancel and do another order.
sorry you had to go through this ordeal. this is typical att behavior
If I recall right it is Fedex. I’m almost positive they delivered my X last year via ATT order.
Well, I just gave in and pre-ordered an iPhone XS Max 256GB. Trading in my 8 Plus. Can't wait to get it!
I preordered at 6:45pm for 9/21 delivery. It says in progress.
iPhone XS Max 256gb Gold
iPhone XS Max 256gb Gold
My first order is still in progress.
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I believe so. Mine didn't though.
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I believe so. Mine didn't though.
Preparing to Ship! This has literally never happened for me before... I hope it’s not a fluke lol.
iPhone XS Max 256GB Gold btw...
[doublepost=1537093779][/doublepost]Mine is preparing to ship.
iPhone XS Max 256GB Gold btw...
[doublepost=1537093779][/doublepost]Mine is preparing to ship.
Attachments
Last but not least, anyone have any experience with activating a phone to a different line than what it was ordered on? My brother lives across the country so I would hate to get the phone, activate it and then find out I had cut out his service. I know I'll need to do a SIM card swap, but is a call to ATT before turning on phone my best bet?[/QUOTE]
Funny story...last year when I activated my X, I chatted with AT&T and specifically told them they MUST NOT interrupt service on the line the order was placed on as the person who has that line is 3 hours away from me. They assured me it would not be. Guess what? It was. Took two more phone calls and some inappropriate language to get it fixed about 18 hours later.
[doublepost=1537102275][/doublepost]Last but not least, anyone have any experience with activating a phone to a different line than what it was ordered on? My brother lives across the country so I would hate to get the phone, activate it and then find out I had cut out his service. I know I'll need to do a SIM card swap, but is a call to ATT before turning on phone my best bet?[/QUOTE]
Funny story...last year when I activated my X, I chatted with AT&T and specifically told them they MUST NOT interrupt service on the line the order was placed on as the person who has that line is 3 hours away from me. They assured me it would not be. Guess what? It was. Took two more phone calls and some inappropriate language to get it fixed about 18 hours later.
Funny story...last year when I activated my X, I chatted with AT&T and specifically told them they MUST NOT interrupt service on the line the order was placed on as the person who has that line is 3 hours away from me. They assured me it would not be. Guess what? It was. Took two more phone calls and some inappropriate language to get it fixed about 18 hours later.
[doublepost=1537102275][/doublepost]Last but not least, anyone have any experience with activating a phone to a different line than what it was ordered on? My brother lives across the country so I would hate to get the phone, activate it and then find out I had cut out his service. I know I'll need to do a SIM card swap, but is a call to ATT before turning on phone my best bet?[/QUOTE]
Funny story...last year when I activated my X, I chatted with AT&T and specifically told them they MUST NOT interrupt service on the line the order was placed on as the person who has that line is 3 hours away from me. They assured me it would not be. Guess what? It was. Took two more phone calls and some inappropriate language to get it fixed about 18 hours later.
Is it too early to be feeling the angst of the order status’ not changing quick enough even though we know launch day isn’t until Friday?
Yes WAY too early. It might not change till Thursday. It’s not uncommon for preorders for this to happen. I know because I’ve been doing it since iPhone 4
This is why people needn’t worry. There are tons of people that ordered within minutes of preorder that don’t show prep to ship. Everyone’s getting their phones.
Has anyone who ordered a 512gb XS Max gone into preparing to ship yet?
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Was that Saturday morning or Friday morning, I ordered at 12:46 AM EST Saturday and nothing yet.
Mine is Preparing to ship. XS Max Gold 256
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Mine has.
I checked my account this morning and my orders are not showing up. When I manually search for them by order number or through the order management portal they are there and still show 9/21 delivery date. First time that's ever happened.
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You could contact a different rep and they may say a completely different date. The CS reps have now idea and are just guessing based on previous years. Going by last years thread and the tracking numbers we all received, a majority of phones actually shipped on 10/30 for a 11/3 delivery. A lot of devices will probably ship starting tomorrow but our accounts wont be updated to reflect it, and we wont have tracking info until around Wednesday or Thursday. Again, this is just based on the last few year's data and is just an educated guess on my part.
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