Carrier AT&T 2018 iPhone Pre-Order Thread

[bmdub]

Has anyone lurked/checked out the other carrier threads to see if they are having the same experience with launch day ship dates still being available? I just checked AT&T and all options of XS Max are available for launch day except Space Gray 256gb and all of XS available except Space Gray 512gb.

 

[Steve686]

Stainless steel gold s4 watch out of stock at att.com

I think all stainless 44mm are out of stock. Not even a delivery estimate.

 

[pst23]

I think all stainless 44mm are out of stock. Not even a delivery estimate.

Nope

My order that's still in progress contains a watch stainless

 

[Steve686]

View attachment 782289

Just ask ATT that what they said , all iphonemax start ship 19 Wednesday

ATT also once told me the reason my phone didn’t connect to LTE with my 5s was because Apple needed to update iOS, which was complete BS.

Long story short l, after I figured out the issue was a wrong IMEI number assigned to my account and then it worked, ATT ended up giving me $300 in credit for the bold faced lie and hassle.

Moral. Chat and phone reps aren’t exactly the most on lint with company information.
[doublepost=1537108955][/doublepost]

Nope

My order that's still in progress contains a watch stainless

Jesus.

 

[jterp7]

I checked my account this morning and my orders are not showing up. When I manually search for them by order number or through the order management portal they are there and still show 9/21 delivery date. First time that's ever happened.
[doublepost=1537107198][/doublepost]
You could contact a different rep and they may say a completely different date. The CS reps have now idea and are just guessing based on previous years. Going by last years thread and the tracking numbers we all received, a majority of phones actually shipped on 10/30 for a 11/3 delivery. A lot of devices will probably ship starting tomorrow but our accounts wont be updated to reflect it, and we wont have tracking info until around Wednesday or Thursday. Again, this is just based on the last few year's data and is just an educated guess on my part.

Same. Also stuck in progress. To be fair i only got the order in yesterday morning.

 

[illstrumental]

Still in progress :-(


As a side note, I LOVE this angst-filled time period when were all waiting on our phones lol. Its nice to have people to share my emotions with, as my fiance is an android user with a Note 9 that he didnt wake up at 3am to order and still got day 1 lol.

 

[Cowboy1629]

I can’t ever remember getting a preparing to ship this early from AT&T. It usually doesn’t show up until Wednesday or Thursday for me if I remember correctly. Now when I’ve ordered my AT&T phone from Apple it always went into preparing to ship the next day. Mine is still showing in progress with expected delivery date of 9/21. Never got one past their expected delivery date but have got them sooner.

 

[ssledoux]

Has anyone lurked/checked out the other carrier threads to see if they are having the same experience with launch day ship dates still being available? I just checked AT&T and all options of XS Max are available for launch day except Space Gray 256gb and all of XS available except Space Gray 512gb.

Is this for sure, or is this just what they show when looking, because sometimes after purchase, the dates change. My daughter wants me to order her a phone, but I don’t want to pay off the current one then have the ship dates be way off (I have a friend who wants her or my phone, but she can definitely get mine on delivery day).

 

[scorpioria]

Preparing to ship!!!

 

[penajmz]

Has anyone lurked/checked out the other carrier threads to see if they are having the same experience with launch day ship dates still being available? I just checked AT&T and all options of XS Max are available for launch day except Space Gray 256gb and all of XS available except Space Gray 512gb.

I see all Xs Max are 1-2 weeks

 

[Devildog08]

I think all stainless 44mm are out of stock. Not even a delivery estimate.

Yes all of the stainless are sold out you can’t even order them I tried on Friday.

 

[blairh]

I see all Xs Max are 1-2 weeks

At AT&T's site just about every XS and XS Max is available for September 21st shipment.

 

[JUCJ85]

At AT&T's site just about every XS and XS Max is available for September 21st shipment.

I hope so for ATT, I ordered at 12:46 AM EST Sat morning, got Sept 21 delivery date estimate of course, hope to get something by wednesday saying it's shipping for Friday delivery.

 

[bmdub]

Is this for sure, or is this just what they show when looking, because sometimes after purchase, the dates change. My daughter wants me to order her a phone, but I don’t want to pay off the current one then have the ship dates be way off (I have a friend who wants her or my phone, but she can definitely get mine on delivery day).

It's just what the main order page says...I didn't attempt to order every single iPhone.

 

[blairh]

I hope so for ATT, I ordered at 12:46 AM EST Sat morning, got Sept 21 delivery date estimate of course, hope to get something by wednesday saying it's shipping for Friday delivery.

In my experience with AT&T orders, their quoted ship dates are accurate. Otherwise you will piss off a ton of customers.

 

[bmdub]

In my experience with AT&T orders, their quoted ship dates are accurate. Otherwise you will piss off a ton of customers.

Agreed. I've been through many AT&T pre-orders and have never not received during the time frame quoted. I'm sure someone knows someone who's cousins uncle's brother's sister didn't receive her's, but in general...they are accurate. They have moved delivery dates UP, but not back from my memory.

 

[efyou]

So usually ATT ship by who ?? fedex or ups ???

Both. I work for FedEx and deliver a lot of iPhones but at my house it always comes via UPS for whatever reason. I think Apple just splits it up between the two. I just get stuff like this delivered to my work place nowadays.

 

[pst23]

I believe I'd I did not order a watch my phone would be preparing to be shipped

 

[Larrupin]

Agreed. I've been through many AT&T pre-orders and have never not received during the time frame quoted. I'm sure someone knows someone who's cousins uncle's brother's sister didn't receive her's, but in general...they are accurate. They have moved delivery dates UP, but not back from my memory.

I’m not the biggest AT&T customer service fan but I will say they have always met the pre-order dates or even moved them up as bmdub said. Now if they could just do as well with the rest of their customer service!

 

[Cowboy1629]

So usually ATT ship by who ?? fedex or ups ???

Mine has always come Fedex special currier. The driver has told me in years past that release day is a big day for them so they use special drivers just to handle this. Maybe it’s just in the rural areas but it’s been that way for several years now for me. He also said that both UPS and FedEx are used to handle the volume of phones being delivered.

 

[DrHazmat11]

Still in progress :-(


As a side note, I LOVE this angst-filled time period when were all waiting on our phones lol. Its nice to have people to share my emotions with, as my fiance is an android user with a Note 9 that he didnt wake up at 3am to order and still got day 1 lol.

It’s because we are mindless sheeple who will eat whatever Apple force feeds us..... that or because we think Android sucks donkey dongle.... or because iPhones are just better devices and we are adrenaline addicts. Lmbo personally.... im an addict lol.

 

[JUCJ85]

Yeah in 2016 FedEx delivered my 7+, and in 2015 FedEx delivered my 6S+, haven't had UPS, usually FedEx here, I also thing they use special drivers here for iPhone orders.

I have my issues with UPS, when I bought my MacBook on OverStock, it came via UPS, and well never showed up even though it was on the truck via tracking, they eventually delivered it, but it came from a guy in a regular car, they knew they screwed up.

 

[RobT]

iPhone XS 256 gb Space Gray ordered 2:56am 9/14 with 9/21 delivery. I didn’t receive two e-mails; I received one e-mail at 3:43 am 9/14 followed by a text from AT&T with order information at 3:45 am.

Order is now listed as “Preparing to ship.”

I’ve ordered launch day iPhones several times and if I remember correctly it will stay quiet now until Wednesday/Thursday regarding shipping.

I have to admit, I understand the lack of confidence in AT&T, but my experience has been positive with regard to launch day delivery. And this year it doesn’t seem like there are significant supply issues/lack of inventory, so we should be OK, as long as the Pope doesn’t come to town (If anyone remembers a few years ago the Pope was in the US and it delayed iPhone delivery).

One year (only) I ordered directly from Apple (iPhone 7 Plus), and that year the phone arrived the Monday after the Friday launch day, so I’m back to AT&T.

Wishing you all the best and may you all get your deliveries this week!

 

[mwhals]

Has anyone who ordered a 512gb XS Max gone into preparing to ship yet?
[doublepost=1537105528][/doublepost]
Was that Saturday morning or Friday morning, I ordered at 12:46 AM EST Saturday and nothing yet.

I ordered one, but still in progress and I ordered Friday at 9:57 pm.

 

[titrau]

Still in process >> 9/21 guarantee

believe monday preparing >> tuesday ship >> wednesday on the way >> thursday track >> friday morning Local Delivery ( bingo )