I called At&t this morning to "gather" some information from them such as my account number and the basic information about what happens to my account after I switch carriers. I casually mentioned that Verizon's new unlimited data plan was appealing and offered the ability to use a hotspot with 10gb of data.
I have At&t's unlimited plan with directv. I do not use the TV service as it was a way to get my 10 line plan cheaper. As I am consistently on the go, not having mobile hotspot has significantly impacted my productivity and is an important feature to have for me. I have been with At&t the better part of 10 years and have never had an issue with my account.
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When I discussed my goals with the AT&T retention rep, they simply offered me a reduction in my monthly billing or a reduced mobile share plan with 100gb of data. This wouldn't work, we average about 150gb of data a month and getting people to use wifi has been a real b*tch (my brother consistently uses 60 himself). They also offered to cancel my directv service with a standard cancellation fee which would allow me to have unlimited data for 60 days. After which I would be downgraded to a mobile share plan.
Seriously? Thats it?
Im not in a rush to switch, ill give At&t a week or two to figure out their rebuttal. After all Verizon did just drop this out of no where. If at&t remains mum, ill visit the local Verizon retailer.
I have At&t's unlimited plan with directv. I do not use the TV service as it was a way to get my 10 line plan cheaper. As I am consistently on the go, not having mobile hotspot has significantly impacted my productivity and is an important feature to have for me. I have been with At&t the better part of 10 years and have never had an issue with my account.
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When I discussed my goals with the AT&T retention rep, they simply offered me a reduction in my monthly billing or a reduced mobile share plan with 100gb of data. This wouldn't work, we average about 150gb of data a month and getting people to use wifi has been a real b*tch (my brother consistently uses 60 himself). They also offered to cancel my directv service with a standard cancellation fee which would allow me to have unlimited data for 60 days. After which I would be downgraded to a mobile share plan.
Seriously? Thats it?
Im not in a rush to switch, ill give At&t a week or two to figure out their rebuttal. After all Verizon did just drop this out of no where. If at&t remains mum, ill visit the local Verizon retailer.