Lol thanks I ordered the 14 pro gold 256 and 14 pro max purple 128.I ordered a 256 black pro max! Hbu? Congrats!!!!
Lol thanks I ordered the 14 pro gold 256 and 14 pro max purple 128.I ordered a 256 black pro max! Hbu? Congrats!!!!
I can’t believe that ATT would send to a hotel in the first place, I tried to have my daughter’s 14PM sent to her college, but ATT said they can only send to billing address, to eliminate potential fraud. Can’t imagine the scenario you describe ever going smoothly. Just my opnion.I had a very frustrating experience with AT&T. I ordered my phone at 8:26 AM Eastern time on the first pre-ordere day. Since I was traveling, I requested they send it to the hotel I was staying at. All seemed fine until the day before on the 15th when the phone still hadn’t shipped. Eventually, I received notification from FedEx that the phone would be delayed until Monday. Per AT&T, FedEx didn’t pick them up in time. Hard to believe. This is where it got interesting…
I called AT&T and requested they reroute the phone to my billing address because I would be out of the hotel and back home by then. I called FedEx first and rerouting wasn’t a problem, but only the shipper could request it. Then AT&T told me that FedEx doesn’t allow it. After I protested, they conferenced FedEx in to the call. Per an AT&T supervisor, it turns out that AT&T restrictions rerouting, but it was “no problem” because they would simply cancel the order. 😡
When I asked what that meant for delivery time, they told me it would probably get there at the end of October. 😡🤬
The solution turned out to be asking the hotel (actually their FedEx business center) to go ahead and put the phone back into FedEx for delivery to my home. The cost was about $12 and I should be receiving the phone tomorrow.
Overall, this has been a real clusterf*ck of a year for iPhone preorder at AT&T.
My wife also ordered a phone for delivery to the hotel. Her order suddenly got cancelled on the 15th. After HOURS on the phone with AT&T, they never could explain the reason for the cancellation, claiming it was done by the system. A supervisor finally told her that AT&T has been known to cancel orders if they run out of phones. Really?!?
So the moral of the story is that AT&T just doesn’t seem equipped or employees empowered to assist customers with simple requests. For my next order in a year or two, I will pay off the AT&T phone in advance of pre-order day and place my order with Apple.
I can’t tell you how many hours I wasted with AT&T that I will never get back. Did other’s experience similar issues or am I alone here?
Indeed! Congrats on the upgraded shipping date! I check my order daily hoping for good news like that as well! So far, still "on hold" and scheduled to ship 10/25-11/1. Keeping my fingers crossed for some movement tomorrow!Ordered a purple and a space black 14P 256 for my wife and I on 9/15. My wife got her purple one on Monday 9/19. My space black was not projected to ship until 10/7-10/14, but got surprised with a Shipped status update yesterday and it's scheduled to arrive via FedEx tomorrow. They beat their estimate by 2-3 weeks (assuming it arrives on schedule, but I do have a tracking number and it is with FedEx).
That's pretty impressive.
I have it. I've already set it up from a backup from iCloud. No issues so far. Have a screen protector and case on it and it is doing its update to 6.01 right now. U can tell the difference in speed vs my 12 Pro Max. Everything is much quicker.My Pro Max 256 Space Black is on its way. I should have it tomorrow. Shipped 3 days early.
Based on my experience, they give conservative estimates when you order and can beat that by quite a bit, but you won't get any updates until it ships. Hang in there.So I preordered (14PM, 128GB black) on Sept. 12th and was given an estimated ship date of Oct 24-31.
If I get on the ATT website right now and put together an order for that same phone it's giving an est. ship date of October 13-20. What gives?? Hoping my order was just given a very generous estimate for time to ship...
Yes UPS just emailed me telling my my package (Ultra) is just minutes from being delivery to me at my house!Anybody with any movement in their order statuses ?
Everyone is getting their phones so it’s dead until next year. 😅Seems like a dead thread