Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Other AT&T USA Preorder Thread for iPhone 14, 14 Plus, 14 Pro and 14 Pro Max
- Thread starter TheMacGuy96
- Start date
- Sort by reaction score
Anyone with the red exclamation point via FedEx had their status change? Wishful thinking had me hoping for a delivery over the weekend but nothing has changed
No change for me. I called FedEx yesterday and they opened a case for my shipment.
Mine came like that also, I was a bit confused initially as the trade-in kit has been shipped to me separately in the past. But I double checked my order email and it did say the trade-in kit would be shipped with new phone, so I trusted it.
I dropped it off this past Saturday and upon checking the trade-in status this morning, it is in their system. Everything appears to be fine. I have not had issues mailing trade-ins to AT&T in the past, so I am not too worried about it being received and valued correctly. I just make sure to take a lot of photos and get a receipt to confirm drop-off.
Attachments
Me too but still have the red exclamation point with delay. I was hoping it would change this morning.
I will probably end up calling FedEx again in a bit.
Ouch....hopefully you get an update! Mine is supposed to deliver today but it's still at the FWT facility and it hasn't changed to "out for delivery" yet.
BOOM! Out For Delivery!! Can't wait.
256gb iPhone Pro Max Silver - Heard it's white tho with silver lining.
Same here. I'm at work so hopefully they'll follow my instructions and leave it at my Mom's backdoor. Otherwise they'll just toss it on her porch and keep it moving.
As the pace of this forum dwindles down and more of you guys are receiving your awesome devices, I wish you all the best! I was around to get the first iPhone as well as the 3G, 4, 5, 6 Plus, 7, 10, 10 Plus Max, 11 Pro Max, 12 Pro Max, and now just as anxiously waiting for my 14 Pro Max. It never gets old. The excitement and anticipation is still there. So many good memories over the years of both waiting in line and waiting for the Fed Ex / UPS guy, browsing the web for hours watching unboxings and shopping for assorted accessories. I'm right there with you! Enjoy your phones, and have a great time! I'll be enjoying mine in a few weeks, hopefully sooner!
Phone is out for delivery. Believe it or not, I actually deliver for FedEx and was hoping to just grab it when I got into work today, but it seems like they sent it to FedEx Express, because the location it arrived in was not the location I work at, but where Express is located.
Finished my route early and just eagerly waiting.
Finished my route early and just eagerly waiting.
Was your delivery date today, or was it scheduled for last Friday? Hopefully you will get it soon!
I had a very frustrating experience with AT&T. I ordered my phone at 8:26 AM Eastern time on the first pre-ordere day. Since I was traveling, I requested they send it to the hotel I was staying at. All seemed fine until the day before on the 15th when the phone still hadn’t shipped. Eventually, I received notification from FedEx that the phone would be delayed until Monday. Per AT&T, FedEx didn’t pick them up in time. Hard to believe. This is where it got interesting…
I called AT&T and requested they reroute the phone to my billing address because I would be out of the hotel and back home by then. I called FedEx first and rerouting wasn’t a problem, but only the shipper could request it. Then AT&T told me that FedEx doesn’t allow it. After I protested, they conferenced FedEx in to the call. Per an AT&T supervisor, it turns out that AT&T restrictions rerouting, but it was “no problem” because they would simply cancel the order. 😡
When I asked what that meant for delivery time, they told me it would probably get there at the end of October. 😡🤬
The solution turned out to be asking the hotel (actually their FedEx business center) to go ahead and put the phone back into FedEx for delivery to my home. The cost was about $12 and I should be receiving the phone tomorrow.
Overall, this has been a real clusterf*ck of a year for iPhone preorder at AT&T.
My wife also ordered a phone for delivery to the hotel. Her order suddenly got cancelled on the 15th. After HOURS on the phone with AT&T, they never could explain the reason for the cancellation, claiming it was done by the system. A supervisor finally told her that AT&T has been known to cancel orders if they run out of phones. Really?!?
So the moral of the story is that AT&T just doesn’t seem equipped or employees empowered to assist customers with simple requests. For my next order in a year or two, I will pay off the AT&T phone in advance of pre-order day and place my order with Apple.
I can’t tell you how many hours I wasted with AT&T that I will never get back. Did other’s experience similar issues or am I alone here?
I called AT&T and requested they reroute the phone to my billing address because I would be out of the hotel and back home by then. I called FedEx first and rerouting wasn’t a problem, but only the shipper could request it. Then AT&T told me that FedEx doesn’t allow it. After I protested, they conferenced FedEx in to the call. Per an AT&T supervisor, it turns out that AT&T restrictions rerouting, but it was “no problem” because they would simply cancel the order. 😡
When I asked what that meant for delivery time, they told me it would probably get there at the end of October. 😡🤬
The solution turned out to be asking the hotel (actually their FedEx business center) to go ahead and put the phone back into FedEx for delivery to my home. The cost was about $12 and I should be receiving the phone tomorrow.
Overall, this has been a real clusterf*ck of a year for iPhone preorder at AT&T.
My wife also ordered a phone for delivery to the hotel. Her order suddenly got cancelled on the 15th. After HOURS on the phone with AT&T, they never could explain the reason for the cancellation, claiming it was done by the system. A supervisor finally told her that AT&T has been known to cancel orders if they run out of phones. Really?!?
So the moral of the story is that AT&T just doesn’t seem equipped or employees empowered to assist customers with simple requests. For my next order in a year or two, I will pay off the AT&T phone in advance of pre-order day and place my order with Apple.
I can’t tell you how many hours I wasted with AT&T that I will never get back. Did other’s experience similar issues or am I alone here?
Mine shipped today with the ship date 23-30 there’s hope!