My 12 Pro 128GB Silver arrived today from Telstra. So far everything is fantastic on the device itself, but I spent 2 hours trying to transfer my service to an eSIM, with no result.
After finally navigating my way through Telstra’s Kafka-esque system of automated chat bots and voice recognition phone systems, none of which responded to my request, and all of which gave me false or contradictory information before palming me off to the other support system, I got through to a tech support representative who reluctantly put through a request for me. But it will take 24 hours to action, so still running off a conventional SIM for the time being.