Except iPhones are not "easily breakable." That is simply not true. Obviously any thin light computing device will be breakable, bendable, whatever if a user is dumb enough to apply grossly inappropriate force. But overall iPhones are durable as can be. I beat my caseless iPhone Pros up pretty good and they survive just fine.
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iPhone 15/Plus bad quality iphone 15
- Thread starter flopicku
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It's always a gamble as any product can be defective, occurs more often with some than others. They're not going to make exceptions every time or else people would just intentionally break their phone to get a new one for free.
Realistically the warranty should be longer than 1 year and failing that repair pricing should be reasonable.
This.
Here in the UK they replaced two phones for me which had defects appear after over 2 years. No questions asked. No payment made.
Never had an issue with an Apple device. My iPad Mini from 2012 still works along with my 6S, OGSE and 8. I have an iPad Mini 4 (2015) that has been used for almost 10 years solid with zero maintenance and it still works like a charm. It’s just your luck when it comes to defects. There are always going to be lemons whenever a product is mass produced.
Sorry but
A) Electronic devices should not be warranted forever; one year as part of the purchase price (you are aware that providing warranties cost vendors money, right?) is quite civilized.
B) Consumer rights are not "especially poor in the US" just because some user fails to buy readily available warranty extension.
Don't misquote please. Two years for a phone. Not forever.
No one is questioning how civilised you are. It's just that statutory warranties give consumers protections that are not available elsewhere. Where I live, the OP would have had their phone replaced by Apple. Without having to pay for AppleCare for an already premium priced phone.
It's a longer warranty. Not a forever one.
I'm sorry if that upset you. You get longer warranties elsewhere without AppleCare. That's because consumer protection is better for consumers elsewhere. And in those places people don't get castigated because they "fail to buy readily available warranty extensions". What an awful comment.
Well put. And if the company won't do it themselves, then there might need to be a bit of regulation. Don't say that word!
Firstly, all phones are encased with glass. Unless they’re budget plastic rubbish. iPhones are as durable as anything on the market at worst, and better in most durability tests.
Secondly MacBooks are not made of glass.
OP it’s an annoying situation, but I would recommend getting Apple care if you buy another iPhone. If you don’t, no one else offers support like Apple so you’ll be no better off.
Wrong. You are just making stuff up. There are more than a billion iPhones and real-world history has never suggested that "they are not built to last and apple have no confidence in the reliability of their products."
The other explanation for this is that they know they can get away with it and so they do. That's only possible if there aren't consumer protections in place.
I sympathize with OP. Tough luck sometimes as devices break. Apple or other manufacturers could offer free warranties in the US, but then it would start costing EU prices. There are no free lunches, companies are gonna charge more even after including VAT. I rather pay AC+ than higher prices with included warranty.
I apologize for improperly stating that you were suggesting forever warranties. You and I can agree to disagree one year versus two. IMO either is totally reasonable as long as A) the term is well publicizied like Apple does and B) a reasonably priced extended warranty is offered like Apple does.
No one was "castigated because they "fail to buy readily available warranty extensions"." In fact I noted that I too screwed up and also failed to buy the readily available warranty extension.The OP was castigated not for failing to buy the readily available warranty extension, but for whining about not getting a free repair when he knew the rules. Apple goes to great pains to offer extended warranties to buyers.
Never had any issue with over the three dozen Apple devices I have purchased in almost thirty years. Never buy AppleCare and have never been in a situation where I needed it.
How can you possibly go on posting without reference to the free extended warranties offered in other countries?
I am unfamiliar with the protocols in other countries. I have an opinion about what I consider appropriate in the USA based on owning many Apple and other devices in the USA over many decades as well as uni graduate work studying the issues academically.
Note that I abhor the EU's intrusion into tech design with their USB-C requirements that negatively impact innovation worldwide. IMO fast moving tech should not be constrained by EU or other politics.
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So again, what were you expecting? A paid repair less than you were quoted for?
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My posts have been comparative. Do you mean that because you abhor the EU's intrusion into USB-C requirements that you're not interested in engaging with alternative approaches to consumer rights?
It's really just arithmetic. There are statutory warranties that provide longer warranties in other countries. I'm not saying the US is doing anything wrong. But consumers get a better deal elsewhere. That's all.
I guess I think this forum would be more pleasant if you didn't castigate other posters for any reason.
Depends on what better deal is, US prices are significantly lower even after you buy AC+ and including VAT in EU. There are no free lunches. If US govt pushes Apple to include warranties, the price will go up.
In Australia, prices are comparable to US prices. It's almost like you get a free lunch!
But you're absolutely right. It seems that Apple mitigates for the red tape in Europe with higher pricing.
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Not quiet, it’s often the difference in AC+ on an iPhone. Gap is wider for Pro Max.
You state that "consumers get a better deal elsewhere" but I would instead state that consumers get a different deal elsewhere. E.g. every one of your alleged "better deal elsewhere" places have consumers paying more money up front.
I have lots and lots of experience with Apple and other high tech devices. If such devices are going to fail it is usually in the first 9 months, or else as the product gets multiple years old. Very seldom do tech devices fail in year two of ownership.