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Best Buy iPad pre orders......

Can't believe I gave best buy another chance.... Was promised by agents on the phone i would have it in my hands today, online shows that it is awaiting pickup from ups. On the phone with them now and they said that there is an inventory issue and that i should have gotten an email about it.... If you call, be courteous and ask to speak to the supervisor, they may be able to do something to sweeten the deal.
 
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Mine has arrived in my town this morning after a flight delay, two hours too late for delivery......

Could be worse, but not much.....
 
I received an email yesterday evening from BB saying that my order was delayed and promised that it would have it to me by no later than.... 7/13... LOL. I called them and asked if they could change my order to store pickup since my local store had stock. They could not and also could not cancel my order. They apologized and said they would send me a $10 GC for my troubles. I drove to the BB store and picked up the exact model that I had already ordered. I guess I will just return the other one when it gets here. Anyways, I did receive my 10.5 256GB Gold after all! Hope everyone else is getting theirs on time or at least able to go to a nearby store to pick one up. Good luck..
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If one is close to local stores why even bother preordering for shipping? These don't sell out, it ain't like trying to get an iPhone on release day at BB. Maybe the LTE models but those are not even easy to get until down the road, of course ymmv.

I always get iPads first day right when the store opens, never failed.
 
AppleRobert said:
If one is close to local stores why even bother preordering for shipping? These don't sell out, it ain't like trying to get an iPhone on release day at BB. Maybe the LTE models but those are not even easy to get until down the road, of course ymmv.

I always get iPads first day right when the store opens, never failed.
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I pre-ordered 10.5 LTE 256 Space Gray. Went from arriving at the store yesterday to predicting July 11 at 4PM yesterday. I went to the store to see what I could do about it. They guy said there wasn't one in any Best Buy in all of WA or OR. Of course, several local Apple stores all have them (though not the closest).

Only reason I did BB over Apple is the BB is slightly closer and gave the $25 gift card. Not worth the hassle though. Never doing BB again.

[Edit: Update. I just cancelled BB order and am going to P/U at Apple today. ]
 
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'Local store'...... sure if 120 miles is local.

UPS has managed to get mine on the truck today.... even with the flight delay.

Well done UPS!
 
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Interesting that so many people are having problems. I ordered around 10:00 AM MDT Monday and it shipped 4 hours later. It's out for delivery right now. That's pretty quick turn around and I'm pretty impressed. I would have done in store pickup, but that wasn't an option when I ordered for some reason.
 
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Talked with Elite plus support. They are throwing Apple under the bus, saying 3,000 units haven't been shipped. He said they are cancelling orders (??).

My 12.9 256 was promised for in store pickup yesterday. Now the order is just sitting there with no info. Glad to hear new orders are shipping... ridiculous.
 
I think the distribution of iPad Pro stock amongst distributors was pretty out of alignment with consumer demand, which is why we are getting uneven reports.
 
Mine just got dropped off. Overall the experience was marginal to terrible. First the completely inaccurate email at 5am making it look like the order was going to be up to a month late. Then the first call to customer service resulting in bad/wrong information. The second call I couldn't even communicate with the representative, but ended up getting transferred to a woman that actually had the right information/answers and said it was still going to ship and might be a day late. She was correct and I got the shipping confirmation later and it showed up with FedEx. Apples pre-orders are much smoother, but I did get the $50 gift card so that worked out well.
 
masotime said:
I think the distribution of iPad Pro stock amongst distributors was pretty out of alignment with consumer demand, which is why we are getting uneven reports.
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There is definitely something amiss with the secondary stores stock. Target, for example, has none and never got any. Usually I get mine release day from Target.
 
UPS officially sucks. Showed up 5 minutes after my wife left. Won't let me change the delivery to a UPS store or customer center (at all, not even for tomorrow or Friday), won't even leave it tomorrow if I sign the door tag.
 
The UPS 800 number proved to be totally useless. I ended up going to the customer center that the driver is based out of. The center manager actually agreed to meet me after closing time to give me my package. BIG thumbs up to the local UPS people!
 
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As an update for everyone, I received my order yesterday June 14th. Best Buy really has to work on there system, I didnt even get a shipment notification. The customer service rep told me to cancel the order and re order ? Thankfully I saw this thread and decided not to cancel and take my chances. Ended up being a good idea. Thank you to the person that suggested that.
 
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Markisss88 said:
As an update for everyone, I received my order yesterday June 14th. Best Buy really has to work on there system, I didnt even get a shipment notification. The customer service rep told me to cancel the order and re order ? Thankfully I saw this thread and decided not to cancel and take my chances. Ended up being a good idea. Thank you to the person that suggested that.
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I had a strange issue with my order from bestbuy. I preordered my iPad and received an email stating it would be available for pick up on launch day. Then I received a separate email stating my order was delayed for pick up or shipping till the 26th.

I didn’t even receive another email after that, and on launch day they changed my pickup option to pick up at local store that day. I didn’t even realize my order was available for pickup. No text or email or anything. It was only cause I kept checking the order status that day that I realized this happened.
 
My order on Best Buy for Business (Educational store) went thru yesterday - the devices aren't listed on our portal anymore... so i have no idea when it might show up. Everything else in the order has a tracking number - except the 12.9 and the pencil. The pencil ironically appears to have been the only thing on the order available at my local store. Dang it.

I"m not in a big hurry for it - well, I am, but I finally took my Air to 10.3 yesterday and it seems to be behaving far better than it was back on the dark age version it was running. Haven't had safari crash once and I was away from 2-6am this morning.

The regular website is saying "receive by 6/23" on my variant, so I hope that is the furtherest out mine will go. It is just hard because it would have been available when I ordered, but it took a day for the order to be approved and process.
 
TraceyS/FL said:
I"m not in a big hurry for it - well, I am, but I finally took my Air to 10.3 yesterday and it seems to be behaving far better than it was back on the dark age version it was running. Haven't had safari crash once and I was away from 2-6am this morning.
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Quick guess, were you using iOS 8 before? Because that's when Safari was at its most crash prone for me on the iPad Air. Sometimes, iOS 8 Safari would even go on infinite crash/reload loops. iOS 9 was a significant improvement.
 
rui no onna said:
Quick guess, were you using iOS 8 before? Because that's when Safari was at its most crash prone for me on the iPad Air. Sometimes, iOS 8 Safari would even go on infinite crash/reload loops. iOS 9 was a significant improvement.
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o_O 8 might be a bit optimistic ;)

I'm really really bad about updates - I just updated my iPhone 6 to iOS10 last month! :p
 
TraceyS/FL said:
o_O 8 might be a bit optimistic ;)

I'm really really bad about updates - I just updated my iPhone 6 to iOS10 last month! :p
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Why'd you update to iOS 10? iOS 7 is probably the fastest version for the iPad Air. ;)

That said, be grateful you skipped the hell that was iOS 8 on Air 1. :p

I intentionally delay updating or even skip it entirely. Alas, I needed iOS 8 for Game of Thrones (HBONow). :p
 
rui no onna said:
Why'd you update to iOS 10? iOS 7 is probably the fastest version for the iPad Air. ;)

That said, be grateful you skipped the hell that was iOS 8 on Air 1. :p

I intentionally delay updating or even skip it entirely. Alas, I needed iOS 8 for Game of Thrones (HBONow). :p
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I think 8 scared me reading about it, so I just bebopped along. Ignoring it! It really didn't get bad with apps until the last few months for me. Now in the last couple of weeks I realized I need to use my iPad in a different way so I had no choice in the upgrade area. :D
 
parseckadet said:
UPS officially sucks. Showed up 5 minutes after my wife left. Won't let me change the delivery to a UPS store or customer center (at all, not even for tomorrow or Friday), won't even leave it tomorrow if I sign the door tag.
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That is an apple requirement not UPS.
 
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