Alot of people riding them high horses!
A sale is between the buyer and the retailer. Apple are cool with no question returns.
A sale is between the buyer and the retailer. Apple are cool with no question returns.
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Bought the new 12.9" and 11" iPad Pro model to test. Returned the 12.9"
- Thread starter jp700p
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Again, i think if OP or anyone else inclined to test drive both sizes wants to confess their intentions to the Apple salesperson before he/she rings them out, I'm sure they wouldnt care in the slightest or they might even be excited for how much of a fanboy that person is.
That's the ultimate test is transparency before the transaction is completed.
Not questioning Apple's policy. Just saying this behavior is built into Apple's pricing and there are plenty of complaints about that here. Apple's not losing any money and neither is the salesperson who is recommending this.
Apple used to charge a 10% restocking fee during that 14 day period. They made a decision to go with their current policy for a reason.
Apple has about 240,000,000,000 in the bank right now so it doesn’t seem to be hurting them.
I disagree tho. High Apple pricing is because of greed and Tim Cook. Not fringe cases where people exercise their return policy privileges a bit more than others.
How do you know they are fringe cases? If you have any stats on returns please share.
I just can’t imagine anywhere near every other person is hunkering down minimum absolute minimum $1800 even on a credit card to dual test two iPad sizes. Could
Be wrong but that’s my gut
I disagree. No business is in business to be nice, they are in business to make a profit. If Apple were NICE, their $1000+ iPhones would have come with fast chargers instead of those ancient 5W chargers. How nice of them.
I actually had an employee in the Apple store in Aventura make that suggestion. It is not intended for someone to buy two or more products just to try them out.
If Apple has the policy is in place to return items, I am sure they have done their research and know what they are doing financially. Like you have mentioned, they should charge a restocking fee but do not which probably means it does not impact them enough to charge what they charge but for their products which have degraded in quality recently.
The return policy is to increase conversion (Amazon is great at this).
The chances that you’ll follow through on a purchase will be higher if there’s an easy/no fee return policy. You can act on your impulses, you don’t have to think (as much) about finances since you can return the item, and you can try before you buy (essentially) which will get you hooked on the product. Additionally, since Apple has many pricing models/product tiers, you’re likely to buy low tier and high tier and return the low tier, or you buy the low tier and return for the high tier.
Great customer support/experience also builds trust/empathy between the buyer and the seller. So you’re also more likely to return to Apple to purchase again.
The chances that you’ll follow through on a purchase will be higher if there’s an easy/no fee return policy. You can act on your impulses, you don’t have to think (as much) about finances since you can return the item, and you can try before you buy (essentially) which will get you hooked on the product. Additionally, since Apple has many pricing models/product tiers, you’re likely to buy low tier and high tier and return the low tier, or you buy the low tier and return for the high tier.
Great customer support/experience also builds trust/empathy between the buyer and the seller. So you’re also more likely to return to Apple to purchase again.
This sounds about right. Apple’s generous return policy makes me think Apple has high confidence in their products (that people will want to keep the products once they take them home). If Apple ever starts charging for returns or decreases the return period, I think it will most likely be in response to a general decrease in the quality of their products and the enjoyment of using them. Let’s hope that day never comes.