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SgtRios

macrumors newbie
Original poster
Jul 21, 2007
10
0
I have had my iphone almost since it came out and recently 2 little air bubbles have developed in the screen. Almost looks like its in the exterior of the screen but its really under the glass screen. any Idea? Also you think apple might exchange it? Its an 8GB
 

SRSound

macrumors 6502
Jun 7, 2005
489
0
I have had my iphone almost since it came out and recently 2 little air bubbles have developed in the screen. Almost looks like its in the exterior of the screen but its really under the glass screen. any Idea? Also you think apple might exchange it? Its an 8GB

I would certainly take it to the nearest apple store - they've been wonderful about exchanges for lesser issues
 

SgtRios

macrumors newbie
Original poster
Jul 21, 2007
10
0
Receipt?

Will I need my receipt? I bought the phone at an AT&T store. I have no idea where it is.. Also will they replace it on the spot or mail it in for repair?
 

technocoy

macrumors 6502a
Sep 4, 2002
766
0
Raleigh, NC
Wow

I have one of these too... It actually looks like something has eaten through one of the layers under the screen.

Weird, I didn't even imagine that someone else would have the same problem!!! I wonder if it will turn out that some of the screens are actually deteriorating?
 

ventro

macrumors 6502a
Sep 23, 2006
692
0
Are you sure it's not just the holes for the ambient light sensor and proximity sensor? Right above the ear piece?
 

SgtRios

macrumors newbie
Original poster
Jul 21, 2007
10
0
Are you sure it's not just the holes for the ambient light sensor and proximity sensor? Right above the ear piece?

yes I am not reffering to those. My 2 bubbles are under the signal strength bars about 1/8 of an inch apart.
 

SRSound

macrumors 6502
Jun 7, 2005
489
0
As long as you bought it with a card or something traceable that you can show, they should have the rest on file. For something like this I think they will most likely just swap it on the spot; if not, they will send it out for repair and give you a loaner
 

technocoy

macrumors 6502a
Sep 4, 2002
766
0
Raleigh, NC
bubbles.png


this is the best photo I could take of it... It's actually pretty weird.
 

chr1s60

macrumors 68020
Jul 24, 2007
2,066
1,867
California
Hmm, I have yet to see anything like this. Your best bet is to call Apple or go down to your local Apple store. This is not something normal and Apple should gladly replace your phone because of this issue. Good luck getting things fixed.
 

Roy Hobbs

macrumors 68000
Apr 29, 2005
1,862
286
I have the exact same issue, 2 "bubbles" that are in the same vicinity as the itunes music store icon.

VERY noticible even when the phone is off
 

btomasie

macrumors newbie
Jul 1, 2007
9
0
TTT.

whatever happened with you couple of guys that had this? I have one in the darn-near identical spot as in this nice closeup pic above. And not only that, I have a "fade" in that whole spot, where a bright yellow background makes it look like a yellowish smear, and with a black background looks a tad lighter. Obviously I have verified it's not a smudge or grease or anything. And i do not have any glass protectors on the screen.

Thanks,
Brian
 

linsam

macrumors 6502
Jul 3, 2007
263
7
Irvine, CA
Don't think twice about it!

Go to the nearest Apple store right away. This is definitely some sort of defect that is not acceptable. I am certain you will get a new phone right on the spot! Good Luck!
 

mickhyperion

macrumors regular
Jul 20, 2004
199
30
I had an absolutely perfect iPhone until two bubbles appeared on my screen in October. I debated whether it was worth exchanging the phone over. A month later a third bubble appeared. I decided to go ahead and exchange it. I had bought my phone in June without Applecare. I made an appointment at the Genius Bar, brought nothing in except my phone, and they exchanged it, no problem.

Except, that the second phone they gave me had a defective battery and wouldn't hold a standby charge for more than 8hrs. So, I made another appointment and they exchanged it again, no problem.

Except, the third phone still has somewhat of a battery issue. It never charges fully and I can only get the usage to reset if I charge it with the wall charger. I'm tired of exchanging it, so I'm living with it for now.

So, the moral of the story is only exchange your phone due to cosmetic imperfections if you feel you can accept the risk that you may end up with a defective phone or battery in the process and that you may have to exchange your phone a couple of times until you're satisfied or until you give up trying.
 

Roy Hobbs

macrumors 68000
Apr 29, 2005
1,862
286
I called up Apple care to get rid of my bubbles, they sent a loaner while they "repaired" my phone. They then sent me back a new iPhone which turns out to be much better than my previous iPhone purchased on release day. My battery last much longer and the speaker is MUCH louder. I couldnt be happier!
 

boredoftheworld

macrumors 6502
Sep 7, 2007
361
420
Charleston, SC
I've got this too, almost in the same location as the picture in this thread, just showed up in the last 10 days or so. Glad to know it's something Apple will take care of because it's driving me nuts.
 

stuff99

macrumors 6502
May 11, 2007
394
0
Did any of you have an unlocked iPhone and have this happen to you? How did you fix it?
 

RonCarr

macrumors regular
Sep 12, 2007
205
0
Pasadena, CA
I had a few spots under the glass my my iPhone, not on the screen part but near the bottom. I took it into the nearest Apple Store (no receipt required) and showed it to the guy. He simply told me that he did not think that it would cause a problem and told me that he could give me a replacement if I wanted. I told him that I did not want a $500 phone with spots under the glass and he got me a new one. He was very nice about it and I quickly walked out with a new one! So that being said i would take the phone in and get it resolved (all who are saying that they have this problem). Cheers!
 

TEG

macrumors 604
Jan 21, 2002
6,625
173
Langley, Washington
Restore/relock the phone and they will be none the wiser. Your warrenty is only invalidated if the software caused the problem, but since it didn't, you'll be fine.

TEG
 

CADer

macrumors 6502
Apr 24, 2007
470
1
I just replaced my wifes Iphone with bubbles in it before I even knew what they were and no questions were asked except would you like it to be replaced and I said yes.

Then I asking if I could pay the difference for a 16GB Model and they said that they could not due to the 'policy'. Thought I am always cautious about getting a replacement cause they are normally referbs! Twice I have had them open a brand new Iphone box and give that one to me but now they have them in a distinct white box - that screams refurbished! - If I wanted a refurbished Iphone I would have paid that price!! :mad:
 

stuff99

macrumors 6502
May 11, 2007
394
0
if I restore the iPhone it still won't be activated... Would they still repair my iPhone? This bubble is so damn annoying
 
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