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Caldigit TS4 Dock
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you mean chain dell 4K to Studio Display? Studio display only has one thunderbolt port so you should connect both monitors to TS4.
No, no daisy chain. Connect both displays (5K SD, 4K Dell) to the dock and use only one cable to my Macbook.
Both of those support DSC so they both should be able to connect an Apple Studio Display and another display (such as a 4K, Apple Studio Display, or Apple Pro Display XDR) to the same Thunderbolt port using a Thunderbolt 3 or 4 dock/hub.
Hi, I'm using Caldigit Element Hub T4 with a mbp 16'' m1 max,
on reboot the mac crashes, the only solution is to unplug the HUB from the usbc port and plug it in after powering on the mac..
has the problem been resolved somehow? is there a new firmware? it is really frustrating
tnx
on reboot the mac crashes, the only solution is to unplug the HUB from the usbc port and plug it in after powering on the mac..
has the problem been resolved somehow? is there a new firmware? it is really frustrating
tnx
It should. A Thunderbotl 4 dock/hub should be able to connect up to two displays to any two of the three downstream Thunderbolt ports (or any one of the three downstream Thunderbolt ports if a Thunderbolt dock or adapter is used to connect two displays). A Thunderbolt 4 dock/hub usually has three downstream Thunderbolt ports, but CalDigit decided to cripple the third port by making it DisplayPort only which I guess is convenient for people that don't have a USB-C display and don't like dongles. That DisplayPort connector won't count as a display if no display is connected to it, so the other two Thunderbolt ports should allow connecting one display each.
New TS4 owner here, who just went through the anguish of trying to integrate it with a USB3 hub. The good news is that I was able to get the USB hub to work, and I wanted to share my workaround. tl;dr: use a USB-A to USB-C adapter, and connect the hub to the USB-C port on the front, or one of the Thunderbolt ports. Do not connect it to the rear USB-C port - it will not work there.
My dock has v39.1 already installed, and running two 4K monitors: one out of a Thunderbolt port, and the other through the DisplayPort. My hub is an Anker 7-port powered USB 3 hub. When I first connected my USB hub, everything worked fine. I even made sure the computer never went to sleep. But my monitors were set to sleep after awhile and after the monitors went to sleep, everything on the USB hub got disconnected, never to return. Very strange. Even after unplugging the Thunderbolt cable, restarting the machine and the USB hub, and several combos of all of that, the USB hub’s devices were never connected again.
I ran out and got a USB A to USB-C adapter from Best Buy, and then plugged the USB hub into the free Thunderbolt port - success! Rock solid and stays connected through monitor sleep and awaken cycles. Same with the USB-C port on the front. But the USB-C port on the back would NOT work. I don’t know why there’s be a difference but there definitely is.
Let me know if this works for anyone else.
Use a USB-A to USB-C adapter, and connect the hub to the USB-C port on the front, or one of the Thunderbolt ports. Do not connect it to the rear USB-C port.
My dock has v39.1 already installed, and running two 4K monitors: one out of a Thunderbolt port, and the other through the DisplayPort. My hub is an Anker 7-port powered USB 3 hub. When I first connected my USB hub, everything worked fine. I even made sure the computer never went to sleep. But my monitors were set to sleep after awhile and after the monitors went to sleep, everything on the USB hub got disconnected, never to return. Very strange. Even after unplugging the Thunderbolt cable, restarting the machine and the USB hub, and several combos of all of that, the USB hub’s devices were never connected again.
I ran out and got a USB A to USB-C adapter from Best Buy, and then plugged the USB hub into the free Thunderbolt port - success! Rock solid and stays connected through monitor sleep and awaken cycles. Same with the USB-C port on the front. But the USB-C port on the back would NOT work. I don’t know why there’s be a difference but there definitely is.
Let me know if this works for anyone else.
Use a USB-A to USB-C adapter, and connect the hub to the USB-C port on the front, or one of the Thunderbolt ports. Do not connect it to the rear USB-C port.
A Thunderbolt 4 dock consists of one or more USB hubs. Some hubs may be connected to other hubs. It might be useful to map all the USB ports and devices using IORegistry Explorer.app to discover what port of what hub everything is connected to. Then you can use the map to determine if there's any relationship between what ports work and what hubs those ports belong to. To do the mapping, you need a USB 2.0 device such as a mouse that you can connect to all the ports. Do the same with a USB 3.0 device such as a Flash Drive since USB 2.0 and USB 3.x are separate.
Very disappointed in the reliability of my TS4 so far, repeated drive disconnects and Ethernet completely disappearing are happening daily for me and I’ve only had it a week.
I’m running an M1 Max MBP with macOS 12.4 (only just seen 12.5).
Has anyone successfully updated the firmware on their dock? It’s unbelievable Caldigit don’t have a macOS firmware update tool, and I can’t for the life of me get the Windows tool to work either. This is the error I’m getting.
I’m running an M1 Max MBP with macOS 12.4 (only just seen 12.5).
Has anyone successfully updated the firmware on their dock? It’s unbelievable Caldigit don’t have a macOS firmware update tool, and I can’t for the life of me get the Windows tool to work either. This is the error I’m getting.
You may need to install the .net framework to make that error go away. The update ran fine for me on a 2019 16" MBP running Win 10 in Boot Camp.
That was my thought as well, and I did try that to no avail.
I might have another look around though since Microsoft’s .NET frameworks are a total mess.
I was hoping I'd be able to try out the new firmware, but I'm approaching my return window at Amazon.
Hopefully they can fix all the issues with this hardware.
Hopefully they can fix all the issues with this hardware.
Yeah, it’s still not available for Mac so I couldn’t try it. I’m surprised that despite most of their customers likely being on Macs, Caldigit prioritized the firmware updater for windows and still hasn’t released a Mac version nearly a month later.
It’s release notes also don’t mention any fix for excessive cpu usage when using the built in Ethernet or the issue of the Ethernet being reset on restarts.
Based on Caldigit's tweets, it's not a matter of prioritizing the firmware update for Windows, but rather that they encountered a bug in the Mac updater just before release and opted not to hold back release of the update for Windows.
I'd expect the ethernet issues are a driver problem, not problems with the dock itself.
Honestly don’t care where the problem lies, I just want it fixed.
I replaced the HP G2 Thunderbolt 3 dock I’ve been using with this in the expectation it would be more reliable. It definitely is not.
I replaced the HP G2 Thunderbolt 3 dock I’ve been using with this in the expectation it would be more reliable. It definitely is not.
To catch a last minute bug that prevented them from releasing the updater for nearly a month indicates that they did not have a good development process in the first place.
If they chose to use hardware that requires drivers that have issues, that's a dock problem, not a driver problem. If they can provide updated drivers to fix it, well, that'd be great too.
Could someone who has the TS4 and a Studio Display tell me how long it takes to wake?
I've had a TS3 for years. I got a Studio Display and when the display is plugged directly into my Macbook (M1 Pro) waking the laptop wakes the display nearly instantly. I've been using the display as my only hub for a little while just because it's great to have everything "just work" like that, but I miss having so many ports so I put the TS3 back in the mix, and immediately there's a noticeable lag in waking the display from sleep.
It's not life or death, but it's pretty annoying. I'm curious for anyone who owns the TS4 and the SD, if you test both - attach direct, sleep mac, wait a few seconds, wake; then attach via TS4 and repeat - how much of a difference is there?
Btw if there are any pages or posts around here with people describing their TS4+SD experiences I'm happy to be pointed to them, couldn't find through searching.
I've had a TS3 for years. I got a Studio Display and when the display is plugged directly into my Macbook (M1 Pro) waking the laptop wakes the display nearly instantly. I've been using the display as my only hub for a little while just because it's great to have everything "just work" like that, but I miss having so many ports so I put the TS3 back in the mix, and immediately there's a noticeable lag in waking the display from sleep.
It's not life or death, but it's pretty annoying. I'm curious for anyone who owns the TS4 and the SD, if you test both - attach direct, sleep mac, wait a few seconds, wake; then attach via TS4 and repeat - how much of a difference is there?
Btw if there are any pages or posts around here with people describing their TS4+SD experiences I'm happy to be pointed to them, couldn't find through searching.
I don’t have Studio Display, but my ASUS ProArt PA32UC connect to the dock via TB3 takes at least five seconds to wake. Secondary monitor connected to the DisplayPort output is much faster.
Are you saying that, when plugging your laptop into your TS3:
- If TS3 connected to ProArt display via Thunderbolt, it takes 5+ seconds to wake the display
- If TS3 connected to PortArt display via DisplayPort, it takes ~1-3 seconds to wake the display
Can you confirm?
Hi,
I have a samsung m8 and the caldigit TS4. when I use the usb c connection on the monitor with a thunderbolt port on the dock, I get the error "Accessory needs more power" and the display does not work. The SlimFit camera works though. This happens on both my M1 Max MBP and the Intel MBP. Anyone else face similar issue?
I have a samsung m8 and the caldigit TS4. when I use the usb c connection on the monitor with a thunderbolt port on the dock, I get the error "Accessory needs more power" and the display does not work. The SlimFit camera works though. This happens on both my M1 Max MBP and the Intel MBP. Anyone else face similar issue?