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Did you recently purchase the U2713HM? I purchased one at the beginning of December, had image retention problems, sent it back and they sent a replacement monitor that was 100x worse. (That should have never passed QC) Both of mine had a manufacture date of Oct 2014 rev. a00.

I initiated a refund today and bought the P2715Q if this one has any panel defects then I am done with Dell Monitors.

For what it's worth, I've seen this kind of long-term image retention with every Dell desktop monitor in the last 15 years.

My experience is that Dell monitors run hotter than other vendors' displays. LCDs polarize more easily when temperatures are raised, and polarized cells activate with different energy than unpolarized cells. This causes the image retention problem.

You may be able to prevent the effect by running your display with reduced brightness and ensuring you aren't blocking the cooling vents or leaving it enabled in direct sunlight. Once you see the effect, you can clear it by running the monitor at full brightness (for extra heat) and displaying an all-black or all-white screen (either works - consistency is all you're after here) and letting that sit for a couple hours.

Unfortunately, I did see the retention problem with the P2414Q, the model just before the P2415Q. The power consumption specs are the same for both models, and the case design looks similar. I'd be surprised if the thermal characteristics have changed. I can't speak to the 27 inch versions.


Also for what it's worth, I used to get this with my 2009 iMac 27 as well. I'd rip DVDs for hours at a go. The built in optical drive got fairly warm and the CPU ran full tilt doing the encoding. That caused the iMac to retain images. Cinema 30 monitors also had similar problems, likely due to the extra heat from its backlight.
 
these models have mini DisplayPort out for chaining monitors. Has anyone tried a mini DisplayPort-to-HDMI cable to see if you can run a 1920x1080p display at the end of the chain? Can you do that at 60Hz, or would you have to drop to 30Hz on the Dell display to free the second channel?

Answering my own question:

The manual says that if displays are daisy chained, these displays do indeed drop to 30Hz when running at full resolution. That doesn't mean a 30Hz flicker - they have internal memory sufficient for redisplaying a steady image. It does mean jerky movement. You wouldn't want to use it for anything but static information.

For my use, the 30Hz is okay on that monitor. I'm getting a P2415Q and a DisplayPort to HDMI cable to see how video looks on a second 1080p display. That should still run at 60Hz. I'll write more if there's interest.
 
MY ORDER is In Production how long did take you guys after was in Production to ship ??

Your order status on the Dell site will tell you the estimated ship date, which has been accurate for most.

For me, I placed my order on 12/2 and it shipped today and is set to arrive tomorrow - one day ahead of the quoted estimate.
 
has anyone tried the P2415Q.icm color profile from the CD? I've installed it and don't see any difference even though the profile values in ColorSync look different.
 
MY ORDER is In Production how long did take you guys after was in Production to ship ??

Dell is notoriously weird on order fulfillment times. Order 3 identical peripherals and they often arrive ten days apart.

I ordered a P2415Q yesterday. It went to "Production" on the order status right away, and the order confirmation mail said it would arrive on January 8th. 7 hours later (at 3am) they sent a tracking number that has it arriving on Saturday. You can see others in this thread who are still waiting.
 
Dell is notoriously weird on order fulfillment times. Order 3 identical peripherals and they often arrive ten days apart.



I ordered a P2415Q yesterday. It went to "Production" on the order status right away, and the order confirmation mail said it would arrive on January 8th. 7 hours later (at 3am) they sent a tracking number that has it arriving on Saturday. You can see others in this thread who are still waiting.


Apple makes everyone else look amateur when it comes to fulfillment but Dell seems at least a few steps behind Apple in many ways. These displays were not exactly announced or launched, ordering (for me) was a circus... My order confirmation came from King Baltazar?!?! And then fulfillment, ETA, and tracking the shipment were all bizarre.
 
I can confirm the occasional wake-from-sleep issues. 9 out of 10 times it is fine, but occasionally the monitor will be completely unresponsive. OS X will recognize it as still connected, but the monitor is completely non-functional, including power/menu buttons. Have to pull the power plug to fix it. I have the P2715Q.
 
I can confirm the occasional wake-from-sleep issues. 9 out of 10 times it is fine, but occasionally the monitor will be completely unresponsive. OS X will recognize it as still connected, but the monitor is completely non-functional, including power/menu buttons. Have to pull the power plug to fix it. I have the P2715Q.

Well, I guess that rules out some of us having bad monitors or cables. So, it's down to Dell firmware (no user updates), OS X, and/or AMD drivers. With the limited exception of their recent 5K monitor, Dell proudly does not test/support their monitors on Macs. Hopefully, this series will become so popular that Apple debugs their end of it like they did with the LG 4K. Better yet, Apple could release their own UHD monitor for 600 bucks...joking, of course. 1,600, maybe.
 
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2All.
My Dell P2715Q work perfectly fine 3840x2160 at 60Hz with secondary screen Dell 21" 1920x1080 at 60Hz.Both connected to MacBook 15" late 2013 with NV 750 card.
:cool:
 
2All.
My Dell P2715Q work perfectly fine 3840x2160 at 60Hz with secondary screen Dell 21" 1920x1080 at 60Hz.Both connected to MacBook 15" late 2013 with NV 750 card.
:cool:

jnexflex--Thank you for the update about the MacBook 15" compatibility with these screens.

A couple questions if you have a minute:

1) How do you have the two individual screens connected to the MacBook (i.e. is the P2715Q connected via the TB/mDP-->DP & the secondary Dell 21" connected via HDMI-->HDMI, or do you have it configured differently).

2) What is it like to drag application windows between the two different screen resolutions? I just haven't tried this before. Do the windows appear the same size, but simply with the different pixel density on each screen?

3) What happens if you connect the second screen via the second TB on the MacBook?

4) Are you running the MacBook in clamshell mode? Have you tried keeping the MacBook open as a third screen?

5) To anyone else -- has anyone tried connecting a P2415Q plus a second screen to a 2013 or 2014 15" MacBook? Has anyone tried connecting two P2415Q or P2715Q monitors to a MacBook and running both at best retina display resolution - one at 60Hz via the TB/mDP and one at 30Hz via the HDMI or some other connection?

6) Does anyone see a problem with running two P2415Q monitors off a 2014 15" rMBP with NIVIDIA 750 with either of the following 2 configurations:
----1st P2415Q at scaled ~retina resolution at 60Hz via TB/mDP-->DP; 2nd P2515Q at scaled ~retina resolution at 30Hz via HDMI-->HDMI?
----1st P2415Q at scaled ~retina resolution at 60Hz via TB/mDP-->DP; 2nd P2515Q at lower resolution at 60Hz via HDMI-->HDMI?

Much appreciated!
 
Hi, does anyone know whether these monitors support custom Hz (e.g. 50 Hz)?

I'm asking because I have a rmbp 13'' late 2013 and I've read that someone was able to use it with a Samsung U28D590D at 3840x2160@52Hz. I'd rather buy a Dell but not sure it's going to work beyond the 30Hz even with DP.

Thanks
 
Yep, I purchased it at the beginning of December as well. It was manufactured on Oct 2014 and rev. a00. So I'm going to follow your path and return my U2713HM.
Let me know if you have a better luck with P2715Q when it arrives:)

Received my P2715Q today. Much happier - none of the problems I was having with the two U2713HMs. Even though this is a P model and not U model I am very impressed with the color calibration out of the box. Hopefully you have the same luck I do!
 
Hi, does anyone know whether these monitors support custom Hz (e.g. 50 Hz)?

I'm asking because I have a rmbp 13'' late 2013 and I've read that someone was able to use it with a Samsung U28D590D at 3840x2160@52Hz. I'd rather buy a Dell but not sure it's going to work beyond the 30Hz even with DP.

Thanks


interested in this as well...
 
Received my P2715Q today. Much happier - none of the problems I was having with the two U2713HMs. Even though this is a P model and not U model I am very impressed with the color calibration out of the box. Hopefully you have the same luck I do!

Congratulations! Glad it worked well for you. I have my RMA label ready but you know what, this image retention issue just disappeared. I did testing several times and confirm that it's completely gone.
So I'm not quite sure what to do right now. Looks like P2715Q is a winner in any aspect but I'm quite concerned about number of negative reviews.
From what I can see 50% have some issues most of those are:
1) Yellowish tint on the left part of the screen (like here: http://www.hostingpics.net/viewer.php?id=410118IMG20141210113521.jpg)
2) Dead pixels and even clusters (like here http://i.imgur.com/c2hDNOK.jpg)
3) Backlight bleeding (like here: http://i.imgur.com/SLWHVHq.jpg)
4) Dead USB hub

Looks like quality control for P2715Q is much worse than it's for U2713HM. That could explain the difference in retail price. Looks like a gamble to me at the moment.

Can you confirm you don't have any of those issues above and your white is perfect, there is no cross hatching, flickering or other annoying issues?
 
well i solved my dead usb hub and the wake to sleep issue, i replaced all the cables that came with dell and all the problems are gone.

now i have a replacement monitor sitting in my living room. maybe they will end up forgetting to ask me to return it? haha
 
Congratulations! Glad it worked well for you. I have my RMA label ready but you know what, this image retention issue just disappeared. I did testing several times and confirm that it's completely gone.
So I'm not quite sure what to do right now. Looks like P2715Q is a winner in any aspect but I'm quite concerned about number of negative reviews.
From what I can see 50% have some issues most of those are:
1) Yellowish tint on the left part of the screen (like here: http://www.hostingpics.net/viewer.php?id=410118IMG20141210113521.jpg)
2) Dead pixels and even clusters (like here http://i.imgur.com/c2hDNOK.jpg)
3) Backlight bleeding (like here: http://i.imgur.com/SLWHVHq.jpg)
4) Dead USB hub

Looks like quality control for P2715Q is much worse than it's for U2713HM. That could explain the difference in retail price. Looks like a gamble to me at the moment.

Can you confirm you don't have any of those issues above and your white is perfect, there is no cross hatching, flickering or other annoying issues?

1. No yellow tint.
2. No dead pixels that I have spotted so far - but this is a 4k screen so it would be easy to miss a dead pixel!
3. Minimal backlight bleed I think the U2713HMs were worse in that regard.
4. Honestly I don't know and I don't care if it works or not - didn't test it. I could never see myself fiddling around with trying to connect/disconnect USB devices to the monitor. The ports on all Dell monitors are in a stupid location if you have a dual/triple monitor setup.

All I can say regarding whether to return your U2713HM or not is that dealing with Dell support (for me personally) was an outright nightmare (not going to get into it on the forums) and the second monitor they sent me had image retention problems that were the worst I have ever seen in my professional career. Because both of my monitors had a manufacture date of Oct 2014 with the same revision #'s - I wasn't going to go for a 3rd round with the same model.

The thing that you have to remember is that once your return period is expired with Dell you are only eligible to swap monitors with refurbs if you continue to have problems. Because the U2713HMs are UltraSharps 90% of the time the only reason people are returning them is because they are not satisfied and I didn't want the next three years of going through other people's problems replacements. :p
 
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1 week in and I already had my first issue with the P2715Q :(.

I went to my computer to wake it up from sleep. My other monitor (Dell 2407WFP) woke up but the P2715Q didn't.

First I thought "It must be off" but then I noticed the white power LED was on.

Then I thought "It must be set to the wrong input" so I tried to switched inputs but the buttons were not doing anything.

I then tried to shut the monitor off and on again but even the power button would not do anything!

I had to manually unplug the power cord to restart the monitor, at which point it started working normally again. I've never had such a freeze issue with my other monitor which I've had for 8 years now.

Hopefully this won't happen often. At least it might be a software bug a firmware update could solve I guess...
 
1 week in and I already had my first issue with the P2715Q :(.

I went to my computer to wake it up from sleep. My other monitor (Dell 2407WFP) woke up but the P2715Q didn't.

First I thought "It must be off" but then I noticed the white power LED was on.

Then I thought "It must be set to the wrong input" so I tried to switched inputs but the buttons were not doing anything.

I then tried to shut the monitor off and on again but even the power button would not do anything!

I had to manually unplug the power cord to restart the monitor, at which point it started working normally again. I've never had such a freeze issue with my other monitor which I've had for 8 years now.

Hopefully this won't happen often. At least it might be a software bug a firmware update could solve I guess...


Yes, that's exactly the issue I saw as well. In my case, I have two of these monitors and they both locked up, so I'd have to believe every one of these has this issue. Thankfully, I've only had one instance of it occurring in my first week of usage but I'm keeping an eye out for it. Otherwise, these monitors have been perfect for me.

BTW, this is not the classic wake from sleep problem that plagues other 4K monitors when used with Macs. In those cases, its the Mac that won't wake and you typically have to reboot the computer. In this case, the Mac is fine and rebooting it won't make the display wake. You have to unplug and replug the monitor.
 
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The Lag is real

Been following this thread for a couple weeks. Ordered my p2715q on the the night of the 11th and it was shipped out on the 16th even though it said is was to be delivered on the 1st of next month. So thats cool.

Color looks great on this thing. Solid build. No issues waking from sleep. USB works as well. However I am having an issue with it and my Mac Pro. Now I am not sure what is causing the issue here, whether its the Mac Pro or the display.

I JUST bought a Mac Pro 6,1. So both the monitor and the mp are pretty much out of the box besides installing premiere and a few other pro programs.

I also have two other Dell displays (S2340M) connected to the mac pro that run 1080 on either side of the display.

Simple animations on the screen are laggy as hell with all displays connected. Mission control, show desktop, dragging, resizing windows. I was under the impression that the mp6,1 could handle 3 displays at 4K (2@60Hz and 1@30hz) What I am running is comparable to 1 and a half 4K displays.

When I am running a scaled resolution such as 3008X1692 with the other two displays connected, animations are pretty much nonexistent.

I really hope I am missing something here. Unplugging the other displays the 4K Dell runs buttery smooth. Even with the 4K display and just 1 other S2340M animations begin to drop frames.

Anyone else experiencing this?
 
I really hope I am missing something here. Unplugging the other displays the 4K Dell runs buttery smooth. Even with the 4K display and just 1 other S2340M animations begin to drop frames.

Anyone else experiencing this?

I'm running with 2 4K monitors on a nMP with the D500 GPUs and I'm not seeing any performance issues, but I'm running Best for Display resolution. What GPU do you have and happens if you run at Best for Display on all the monitors? Does the performance change at all?
 
I'm running with 2 4K monitors on a nMP with the D500 GPUs and I'm not seeing any performance issues, but I'm running Best for Display resolution. What GPU do you have and happens if you run at Best for Display on all the monitors? Does the performance change at all?

Running at Best for display makes mine a retina 1080 equivalent, everything looks giant. Are you running at hidpi 1080? The option that says 'looks like 1920x1080'? It improves the animations however there are still dropped frames in the animation. I have MD FirePro D300 2048 MB. Its the standard Mac Pro with the lowest specs.

Tell me, can you run at 3008x1692 and still have consistent animations frame rate?

Also I notice after a restart everything is much smoother. But restarting 3 times a day is not really a viable option when you need to get work done XD

Also I notice that I defiantly do see the boot screen when holding option on this display. So not sure where that puts everybody but it definitely displayed and I was able to see the start up drives.
 
I also have two other Dell displays (S2340M) connected to the mac pro that run 1080 on either side of the display.

Simple animations on the screen are laggy as hell with all displays connected. Mission control, show desktop, dragging, resizing windows. I was under the impression that the mp6,1 could handle 3 displays at 4K (2@60Hz and 1@30hz) What I am running is comparable to 1 and a half 4K displays.

When I am running a scaled resolution such as 3008X1692 with the other two displays connected, animations are pretty much nonexistent.

I really hope I am missing something here. Unplugging the other displays the 4K Dell runs buttery smooth. Even with the 4K display and just 1 other S2340M animations begin to drop frames.

Anyone else experiencing this?

Are you perhaps saturating a TB bus by connecting more than one monitor to a single bus? If you're not sure, check this:

http://support.apple.com/en-us/HT202801

----------

Also I notice after a restart everything is much smoother. But restarting 3 times a day is not really a viable option when you need to get work done XD
.

That sounds like something running in the background is storing frames and clearing the buffer on restart.
 
Are you perhaps saturating a TB bus by connecting more than one monitor to a single bus? If you're not sure, check this:

http://support.apple.com/en-us/HT202801

----------



That sounds like something running in the background is storing frames and clearing the buffer on restart.


I got really excited cause I definitely was on the wrong buses however that surprisingly didnt change anything.

After the restart its better but in no way is it ideal, still laggy, it just gets worse throughout the day. :/

Whats interesting is some of the animations are smooth, such as launchpad and notification center. Also the last half of show desktop is smooth, but the initial showing the the desktop is dropping frames. Strange.
 
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