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jmelrose

macrumors 6502
Oct 18, 2004
261
51
Orlando, FL
OK, I'm officially screwed, and will call Apple Edu again on Monday. This is just wrong. There are multiple others on this forum I could have quoted, I just picked this one--MBP ordered Nov. 21 and shipped Nov. 25.

Here's mine--ordered Oct. 25, Edu Institution purchase, still has not shipped and order still says on or before Dec. 4. So the one above was ordered 27 days after mine and has already shipped. Words fail me.

--17 inch MBP stock w/matte screen and extra power cord
Ordered 36 days ago, ships in 8 more days (I hope)--

D Dixon

You definitely should call and complain. My order, also placed through the US educational channel, went in on Nov 3rd. The power adapter shipped later that day. The computer will be delivered tomorrow (went out Nov 21, one day after the range of ship dates quoted initially).

My MCP 17 has matte screen, 3GB RAM and 200GB HD. Maxed out to the max, so parts should not be an issue. Mine DID get bumped to Dec 4th but then shipped out on the 21st. BTW, I paid with a Visa.

Here's a screen grab so you can tell Apple you are looking at the confirmed ship and order info. Good luck, man. Give 'em hell. I would skip right up to a supervisor, also. I find the regular reps rely too much on the computer and their scripts to really help when someone gets truly upset.

In fact, the supervisor I spoke with who was VERY decent to me was named Clint, and he helped me with my shipping issues. He can be reached at 1-800-676-2775 x46456. I really appreciated his demeanor and he came across as being on "my" side in getting the computer to me.

I hope this helps. Please let us know.
 

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raleigh1208

macrumors member
Aug 1, 2006
55
0
Raleigh, NC
I thought if anyone's 17 inch MBP order would be delayed, it would have been mine, since I ordered it through the ADC program, and customized it with 3 gb ram. But I ordered it last Tuesday night and it shipped on Saturday. Don't know how I got lucky, but I did. Looking forward to getting it this week.
 

Copyrajter

macrumors member
Oct 30, 2006
32
0
Brisbane, Australia
OK, I'm officially screwed, and will call Apple Edu again on Monday. This is just wrong. There are multiple others on this forum I could have quoted, I just picked this one--MBP ordered Nov. 21 and shipped Nov. 25.

Here's mine--ordered Oct. 25, Edu Institution purchase, still has not shipped and order still says on or before Dec. 4. So the one above was ordered 27 days after mine and has already shipped. Words fail me.

--17 inch MBP stock w/matte screen and extra power cord
Ordered 36 days ago, ships in 8 more days (I hope)--

D Dixon

I called and complained. My ETA said "not before Dec 11" before I complained. Just got a new email where it says "No later than Dec 1st".

Sometimes it helps telling them off.

Apparently.
 

jmelrose

macrumors 6502
Oct 18, 2004
261
51
Orlando, FL
Well, today may finally end my MCP saga... if it's not DOA (crosses fingers).

It's "On vehicle for delivery"

Notably, so is the Airport Express station AND the Macbook (white, 2.0, 1GB, 80GB) my parents ordered for my brother through me. Ordered 11am Friday, here one business day later, from CHINA. Wow... FedEx worked overtime this weekend. Bravo to them. Guess the stock items ship a LOT faster.

So, anyway, it'll be raining Macbooks today around here.
 

17MBPC2D

macrumors regular
Nov 12, 2006
135
0
FYI, my 17" MBP C2D finally arrived. Running Diagnostics now...
It's perfect so far...patience to all the are still waiting, well worth it!!!
Did get Expedited Shipping and additional $50.00 discount off ADC pricing.
 

dorthyinoz

macrumors member
Oct 19, 2006
35
0
Mine shipped Nov 24th and the FedEx page hasn't been updated in forever:(

Nov 25, 2006 3:18 AM

Departed FedEx location
MEMPHIS, TN

This is the last update I have, has the plane not landed? I would have thought that it would have at least been updated this morning.
 

battletops

macrumors newbie
Nov 22, 2006
23
0
I finally received mine at 9:26 this morning. Ironically, I've never seen this computer in person, because there's no Apple Store near where I live. When I took it out of the box, it was almost surreal. It was also pretty cold.

The screen lighting was slightly uneven when I first turned it on, but it slowly went away as the LCD warmed up. The solid gray background probably dramatized the unevenness as well, because now I can't notice any backlight issues even if I look at the screen carefully. Also, no grain.

With CoreDuoTemp running, it idles at around 100 F (40 C), and I haven't seen it go above 120 F.

Everything is great, and fast! It was well worth the money.
 

Flipd

macrumors newbie
Nov 28, 2006
8
0
Congratulations to all of those who have their new machines :)

Not sure what to do, but I ordered through a very reputable reseller here in the UK on Tuesday 24th October - they still have NO IDEA when they will be getting delivery... and it's the 28th November now :)

I have tried being polite but they just tell me "we will let you know when it arrives" etc - I need it for web design and college... so it's kinda taken out all the joy of waiting for it now when I see ppl ordering in the last week ago and getting shipping notices, some even have it in their hands... all the best to those lucky ppl, but hey... you know ;)

Oh well, it's only a computer... and there are far more important things to worry about in this world [a couple of things happened recently to VERY good ppl I know]...

It's as if, the way new Macs are shipped... it seems that resellers are put on the backburner while Apple ships direct - sure business is business etc... but what a game though :)

That's what you get for living 150 miles away from the nearest Apple Store [if they had 17's anyway! LOL]

Later ppl...

;)
 

dizzle

macrumors newbie
Nov 24, 2006
2
0
Australia
^^^ ^^^ ^^^
don't worry i feel your pain there....i ordered my 17" on the 1st of this month and the reseller im going through (which is apparently the best in the country) have no idea when they are getting their machines in. 29 days and counting here :mad:

i called apple to see if they had any clue and they said "end of this week or early next week". i'm not going to hold my breath though. :(
 

ddixon752

macrumors newbie
Nov 14, 2006
18
0
Me Again

Well, I've now called Apple twice this week. Still no luck on the MBP. They say that each channel--consumer, developer, education individual, and education institution--has different allotments. Evidently, Edu Inst purchases get the lowest allocation.

I told them that I have info from this forum proving that people who ordered two weeks after I did already have their MBP. Apple says those must have been Education Individual (personal) purchases, not Education Institution (school) purchases.

Mine was ordered Oct. 25, so according to Apple, no SCHOOL purchase placed after that date has yet shipped. Either they're wrong, or the Edu purchases noted here are Education Individual (personal) purchases. They also checked, and there is no problem with my order that should hold things up.

So, still here, ordered 34 days ago, still scheduled to ship on or before Dec. 4.

D Dixon
 

AppleKrate

macrumors member
Sep 12, 2006
75
0
London
my new mac just arrived... held my breath as I booted it up... no dead pixels :) :) :)
best wishes to all of you
It's been nice hangin' out here during the Long Wait...
 

zipper1022

macrumors regular
Oct 13, 2006
234
1
Long Island, NY/ Boston, MA
Mine came today too, but with a dead pixel!!!

i was pissed at first now i have to rewally looks for it to notice it. Plus the thing took 23 days from when i ordered it to get here so i dont want to deal with sending it back to them

apple wont warranty a dead pixle rite?
 

raleigh1208

macrumors member
Aug 1, 2006
55
0
Raleigh, NC
My 17 inch beast also was delivered today, but no one was here to sign for it, so I'll have to wait until tomorrow. I'd be pissed if I were in the group that ordered last month and are still waiting; I ordered and received my MBP within a week.
 

jmelrose

macrumors 6502
Oct 18, 2004
261
51
Orlando, FL
apple wont warranty a dead pixle rite?

I don't recall the number, but I think anything less than 6 dead pixels Apple won't warranty.

Do some reading on the "pixel massage." Sometimes dead pixels can be brought to life with a little gentle TLC, but be VERY careful not to put too much pressure on it.

You could call Apple and tell them there's "a bunch" of dead pixels and ship it back in hopes that they'll look at it and figure, "Well, only 1 now but we'll swap it out anyway." I guess it depends on where it is and what color it's stuck on.

My spacebar squeaks. Life moves on. I reckon it'll break in within a week or so and the lone issue with this beautiful computer will be resolved.

I do also want to state, for the record, that the 200GB does seem a bit pokey compared to my 5400 120GB I had in my Powerbook G4. When programs are up and running this baby flies, but sometimes that process seems to go a little slower then it used to. YMMV.
 

geehk

macrumors newbie
Nov 28, 2006
25
0
I returned my 15" MBP C2D as I found the screen pretty bad for my purposes. I waited patiently for 3 weeks for a 17" Macbook Pro hoping that it would be OK. I visited the shop yesterday and found severe 'Colour Banding' problems on testing it - I refused to buy it :( The guys at the shop were helpful and mentioned that other graphics clients had given the same comments. They didn't have a solution except to wait for Rev B!

I've made a 'Colour Banding' thread hoping others can help me shed some light on the issue - Do you have the same problem? Do you know how to fix it? Or is it just a sub standard LCD?

Hope your 17" LCD's are better than the ones I saw - if you are not very happy with the screen, maybe you should test it too and give some feedback back to Apple.

https://forums.macrumors.com/threads/256248/
 

Koinu

macrumors newbie
Nov 13, 2006
18
9
The MBP has landed

Well, here are some first impressions from a brand spankin' new 17" Core 2 Duo Macbook Pro... (2 GB/200 GB CTO)

I ordered through the Canadian Apple Education store on November 21 at 11:30 AM. The system projected my arrival date at December 15, some 24 days later. On November 24 (last Friday), I received a notice from Apple that my machine had shipped via FedEx. Playing the iSnoop game during the weekend showed steady progress from Shanghai to Anchorage, then to Memphis and Toronto. My machine arrived in Ottawa at 6:00 AM this morning, and was in my hands by 11:17 AM -- less than seven full days from the time of ordering! I'm a very happy Apple customer... (not to mention that last week I was also able to negotiate a new iMac replacement for a 2-year-old defective eMac for my brother -- but that's another story...)

I unpacked the new 'Book and went through the usual paces -- reformatted the drive, installed a fresh copy of OS 10.4.8 (bundled on the DVD), added the bundled applications, did the Software Update thing (only iTunes 7.0.2 needed updating until I installed iWork from a "late summer" family copy).

So far the only comments I have are:

1) Very fast -- nice and snappy;
2) Good battery life -- I fully charged the battery, let it sit for a couple of hours while using it, and then ran it to ground for the next 4+ hours. I am sure that with moderate use I would have had closer to 5 hours out of it.
3) Heat is negligible;
4) Screen is very nice -- no dead/stuck pixels (tested with full-screen colour graphics generated in PhotoShop);
5) When I first turned it on, there was some minor display "unevenness" -- a little brighter in the bottom two corners -- now, this is almost imperceptible;
6) The hinge is puzzling, but brilliant -- It is VERY EASY to lift up, but harder to close -- this has corrected the problem I understood plagued the older 17" powerbooks, whereby the lid would start to fall under its own weight as it approached horizontal... This seems to sit well wherever I put it;
7) Dead silent, except when accessing the optical drive -- no more noise than my 4-year-old 1 GHz TiBook (which I will retire);
8) I was concerned after reading some performance posts about the 200 GB drive -- I was worried that real-time audio streaming might suffer in Cubase, and I'd regret the slower drive -- no worries here... I loaded up all the demo songs that came with Cubase 4 (Universal Binary), duplicated many of the audio tracks several times and misaligned them (so the system would have to be pulling data from all over the file copies) and let 'er go... With 40 audio tracks and lots of effects, the CPU showed about 1/4 used, and the disk didn't even break a sweat...
9) I see no performance issues with MS Office 2004 and Rosetta
10) In a previous post (my first on MR, actually) I had noted an observation I made whereby the new Intel machines seemed to suck up vast quantities of swap space (more than double the PPC amount)... My machine was sitting at about 7 GB with dozens of open applications, so not too bad at all... Having the 2 GB of RAM really helps here.
11) I see no issues yet with the wireless -- I haven't stress-tested it, but had no problems on my MAC-filtered, WEP-enabled home network doing iChat video with my daughter elsewhere in Canada.

So, in summary, I couldn't be happier with this machine. It is everything I had hoped for in a replacement for my 4-year-old TiBook (which will go to my son, because it is still working just fine...).

As always, your mileage may vary, but there ARE some very good machines out there...

Koinu
 

faustfire

macrumors 6502a
Jul 17, 2002
560
0
California
Well I finally received my 17" MBP today after only waiting 35 DAYS FOR IT! And guess what, the screen was so warped that the left corner was raised about a quarter of an inch when closed. The right corner was flush and perfect. I have never used anything but macs, but with this MBP fiasco as well as a whole sh*tload of problems that we are having at work with 4 quads and an xserve that we purchased recently, apple has left a very bad taste in my mouth.:mad:
 

Garden Knowm

macrumors 6502
Oct 10, 2006
307
0
California
Well I finally received my 17" MBP today after only waiting 35 DAYS FOR IT! And guess what, the screen was so warped that the left corner was raised about a quarter of an inch when closed. The right corner was flush and perfect. I have never used anything but macs, but with this MBP fiasco as well as a whole sh*tload of problems that we are having at work with 4 quads and an xserve that we purchased recently, apple has left a very bad taste in my mouth.:mad:

it only takes one rotten apple to spoil the bunch.. in your case.. you have 4 rotten apples...

hmmm?

iloveyou
 

_kim

macrumors newbie
May 13, 2005
5
0
Pete Sampras Bldg
my beast came today. I'm so glad I went with the glossy. I'm just trying not to drool all over it:)

Ordered mine last Sunday - I too picked the glossy. It arrived yesterday (tracking said Wednesday arrival) so I was extremely shocked when it arrived on Monday. It only took one week. Thank goodness I had a friend staying over to answer the door or I would still be waiting for my beast. I was already working a half day at work and once I found out it had been delivered I was all giddy and hyper to come home. I am extremely happy with my macdaddy. I just sit back and WOW. My toshiba satellite has been laid to rest and I am happy to say...

Hi my name is _kim and I am a mac user. :)
 

mneur

macrumors newbie
Nov 29, 2006
4
0
Resellers Ignored by Apple

I ordered mine immediately after the 24 oct Apple announcement through a well known Apple Reseller in the Netherlands. I was the very first to order! But since then nothing has happened :-(
I've called my reseller several times. They say they have not received a single 17" unit yet. When I called them last friday, they said it could be another 3 weeks!! I decided to be patient and stop fussing until I heard that the Applestore in the Netherlands has actually been delivering the 17" since a week already! Even worse, there is now only a 24 hour delay before shipment.
It seems that Apple is favouring it's own outlet at the expence of it's resellers. When I contacted the Apple Customer Relations about this, they couldn't come up with an explanation other than that the supply chain through resellers is a lengthy process (yeah right...). They we're going to call me back but I haven't heard from them since...
I have been considering cancelling my order with the reseller and order it at the Applestore, but I don't want to reward Apple for their sloppy behaviour. Guess I'll just have to wait a bit more...
 

hotboiled

macrumors member
Oct 30, 2006
91
0
I ordered mine immediately after the 24 oct Apple announcement through a well known Apple Reseller in the Netherlands. I was the very first to order! But since then nothing has happened :-(
I've called my reseller several times. They say they have not received a single 17" unit yet. When I called them last friday, they said it could be another 3 weeks!! I decided to be patient and stop fussing until I heard that the Applestore in the Netherlands has actually been delivering the 17" since a week already! Even worse, there is now only a 24 hour delay before shipment.

same here -> antwerp belgium -> http://www.itpro.be
and http://www.sands.be/
:( :( :( pppffffffff
 

jeremyschultz

macrumors member
Nov 2, 2006
60
21
Clive, Iowa USA
MBP ordered 10/31, received 11/28

Just wanted to let the group know my MBP 2.33/3GB/160HD came in yesterday 11/28. I ordered on 10/31 through MacConnection.com and even on 11/27 it was scheduled to reach them 12/4 and would take a week more to reach me. I asked if I could cancel the order, they said no but they did give me free overnight shipping which was cool. And then the next day it was delivered to my door! Weird or what? :p
 
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