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Do you see warmth/yellow band on bottom of screen or right side in Smart Keyboard mode

  • Yes

    Votes: 80 27.9%
  • No

    Votes: 152 53.0%
  • Yes but its faint so.. whatever

    Votes: 55 19.2%

  • Total voters
    287
Because Apple would have only replaced the iPad versus repaired the display. Because you just purchased it, it saves Apple time and money to replace it versus repair it under warranty, which they may or may not have to ship it out, then have it shipped back to you, which just prolongs the process. It's Just not as an efficient as a process, especially being this device is brand-new and there's a limited number of replacement units available likely.

By Apple suggesting you return it to Best Buy, they are just assuming that Best Buy will honor the defect and exchange it for a new one for you. Which in the long run, makes it easier for the buyer.

That said, did Best Buy accept the return if you were out of the return period? Now I know you mentioned in other threads you work for Best Buy, so I don't know if they made an exception for you or not in this situation.

You're totally right and I get what you mean, (def. makes more sense for low inventory and convenience.)
Not trying to be a guy who cried wolf by micro searching everything. Instead I saw the issues in normal usage.
Apple is actually very difficult to deal with at BB, as they micro manage any products they send us and hate if we alter anything or do defective returns (but the Apple adviser said they wouldn't do anything and suggested return to BB) so I just hope Apple doesn't get ticked at my store. I mean Apple barely just last year allowed BB to sell AppleCare+. I would have bought the iPad at Apple but was unable to.
This is my only computer so I needed it faster unfortunately.
The main issue I had was that Apple was not letting me make an appointment to bring it in and just look it over.
Luckily my Supervisor was beyond cool and let me do a full return. *It was just 2 days out of policy, but I feel really stupid/embarrassed for doing a return last second because I Hate too but this amount of issues warranted it. I compared it to my mini 4 two nights ago, and that's when the major brightness and back lighting issues were seen clearly. The Mini 4 at 80% was greatly better than 100% brightness on iPP and that didn't seem right at all.
For the first time I also got a more yellow screen.
*I bet sound like an entitled jerk, but honestly I actually HATE exchanging anything and then rolling dice. *Very stressful and often not worth it, but this case I decided to do it.

Sorry for long huge random response,
but thank you for your input, (much appreciated.)
:)
 
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Got mine today (replacing iPad Pro 9.7" which goes to my son to replace the failing iPad 4 he has), noticed there was a bit of a yellow tinge above the home button before I took it out of the sleave while it was powering on. Its about the bottom 3-5mm of the screen. Its not strong per-se but definitely liveable with. (had much worse screens)

Side by Side. The 10.5's screen is overall clearer than the Pro 9.7, but has a pinker tone compared to my 9.7's bluer tone. I also find that the 9.7 looks brighter. (Max, Auto Off, True Tone Off). However the 10.5 appears, so far, to have an overall even tone througout the display, unlike my 9.7" which is pinker on one side compared to the other. (Went through a couple of swaps, learnt to live with the last one I had although it did diminish my usage of the device for a few months).

Left 9.7 (iOS 11), right 10.5 (iOS 10)

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So hard to really notice the yellow issue on screenshots unless I'm doing this wrong, but I absolutely see a yellowish haze above the home button running completely across the width of the current 10.5 Pro I have. Do you all notice it in the attached pics I included?

I also have a white static line flashing across the screen on start-up, I started another topic on that....

Thx
 

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2 DLX iPads and one has a small bar at the bottom and the other dead pixels. 4 more DMP iPads and all with light bleed, dim corners, yellow, and loose buttons.

I hate returning iPads and I'm thinking I will just call it quits. The store has been patient. But today we agreed, if this doesn't work, this just isn't a good fit.

I'll call apple and see what they say after returning, but good grief. Terrible QC.
 
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2 DLX iPads and one has a small bar at the bottom and the other dead pixels. 4 more DMP iPads and all with light bleed, dim corners, yellow, and loose buttons.

I hate returning iPads and I'm thinking I will just call it quits. The store has been patient. But today we agreed, if this doesn't work, this just isn't a good fit.

I'll call apple and see what they say after returning, but good grief. Terrible QC.


Lol
 
2 DLX iPads and one has a small bar at the bottom and the other dead pixels. 4 more DMP iPads and all with light bleed, dim corners, yellow, and loose buttons.

I hate returning iPads and I'm thinking I will just call it quits. The store has been patient. But today we agreed, if this doesn't work, this just isn't a good fit.

I'll call apple and see what they say after returning, but good grief. Terrible QC.


We opened seven of them in the Apple store with our Apple business sales guy. Every single 10.5 Pro suffered from one or more of the following. I took the best of the seven home but will be returning it mainly due to a white static line that flashes across the display on startup.

Some were DLX, some were DMP serial numbers, personally I don't think the serial numbers make any difference in the QC lottery.

1. Different colored white screens side by side. Some whiter than others.
2. Light bleed.
3. Scratches in display.
4. Yellowish band above home button.
5. Cellular antenna line sticking way up above the surrounding case back.
6. White static line flashing across the screen on startup.


We are thoroughly convinced that iPad and iPhone quality control/assurance goes like this......"Throw it in the box and hope for the best"....
 
So hard to really notice the yellow issue on screenshots unless I'm doing this wrong, but I absolutely see a yellowish haze above the home button running completely across the width of the current 10.5 Pro I have. Do you all notice it in the attached pics I included?

I also have a white static line flashing across the screen on start-up, I started another topic on that....

Thx

These are screen dumps? You are NEVER going to see display colouration and light issues on a screen dump. You need to take a photo of the screen
 
Ok I'll do that later. I also started a thread here about another issue I've seen on every iPad we opened up at the Apple store and powered on but nobody has replied yet.

When I turn on the 10.5 Pro I see a white static line flash across the screen for a couple of seconds. I have a 5 second video of it but it was still to big to upload, so I uploaded a screen shot of it.
 
Hi Mr Gimper,

Attached see pic of my 10.5 Pro. The left side is the home button. Photo taken with my iPhone 7.
50% brightness. Truetone off. Auto brightness off.
 

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Hi Mr Gimper,

Attached see pic of my 10.5 Pro. The left side is the home button. Photo taken with my iPhone 7.
50% brightness. Truetone off. Auto brightness off.

There is definitely a yellow band on the left side there. I have bought/exchanged 5 12.9inch iPad Pros and all have a yellow band at the bottom towards the home button, and discolouration inconsistencies from left to right. In fact, I have yet to see a single recent Apple screen (iPhone 7 Plus, MacBook Pro) without some kind of inconsistent yellow band/patch and have exchanged many. Personally, I’m just trying to not see it and just live with it. Ironically, the most perfect screen I’ve seen is one on a Surface Laptop.
[doublepost=1499002512][/doublepost]This is one kind of defect in which you cannot unsee once your eyes are trained to see it. I don’t know what about the screens that Apple uses that makes it so prone to this. I know it is somewhat inherent in the IPS technology, but other IPS screens that other companies use don’t seem to be as bad. Perhaps it’s the anti glare coating; I don’t know.
 
There is definitely a yellow band on the left side there. I have bought/exchanged 5 12.9inch iPad Pros and all have a yellow band at the bottom towards the home button, and discolouration inconsistencies from left to right. In fact, I have yet to see a single recent Apple screen (iPhone 7 Plus, MacBook Pro) without some kind of inconsistent yellow band/patch and have exchanged many. Personally, I’m just trying to not see it and just live with it. Ironically, the most perfect screen I’ve seen is one on a Surface Laptop.
[doublepost=1499002512][/doublepost]This is one kind of defect in which you cannot unsee once your eyes are trained to see it. I don’t know what about the screens that Apple uses that makes it so prone to this. I know it is somewhat inherent in the IPS technology, but other IPS screens that other companies use don’t seem to be as bad. Perhaps it’s the anti glare coating; I don’t know.

Panels come from LG Display. Samsung panels are much better, but Apple is about Margins.

Hence why I feel ok retuning the bad ones because charging a premium and putting cheaper guts in a device boils out when you equate the number of returns. Apple will learn or they will keep having customers play the lotto as we do. Maybe there is such a small number of creatives as us that impact is minimal enough.
 
There is definitely a yellow band on the left side there. I have bought/exchanged 5 12.9inch iPad Pros and all have a yellow band at the bottom towards the home button, and discolouration inconsistencies from left to right. In fact, I have yet to see a single recent Apple screen (iPhone 7 Plus, MacBook Pro) without some kind of inconsistent yellow band/patch and have exchanged many. Personally, I’m just trying to not see it and just live with it. Ironically, the most perfect screen I’ve seen is one on a Surface Laptop.
[doublepost=1499002512][/doublepost]This is one kind of defect in which you cannot unsee once your eyes are trained to see it. I don’t know what about the screens that Apple uses that makes it so prone to this. I know it is somewhat inherent in the IPS technology, but other IPS screens that other companies use don’t seem to be as bad. Perhaps it’s the anti glare coating; I don’t know.

I'm returning it tomorrow and moving on. Might try another 10.5 in the fall/winter. Interesting to note that I also bought the new Kaby Lake 13" MacBook Pro i7 with 16GB RAM and a TB of storage. It is AWESOME, screen is sensational, puts the iPad I have to shame. And yes the Surface screens are very nice, shame they run Windows. I tried a Surface book some months back, very nice but not for me.
 
Here is mine, tt on, night shift on, full brightness 12,9 dlx

Second one tt off, night shift on

Third one everything off
 

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Here's an interesting, more technical review from a German website (in English). It shows the display is a bit dimmer toward the bottom by the home button which could account for looking warmer in that area. Also, they couldn't get the larger color space to activate. The ssd is slower than last year's model too. Most everything else they liked though.

https://www.notebookcheck.net/Apple-iPad-Pro-10-5-Tablet-Review.228714.0.html
 
Just picked up the wifi only and also the cellular model of the 10.5 inch ipp the cellular model has this issue but the wifi only is completely perfect. Definitely going to return the cellular model tomorrow as they are closed today.
 
Here's an interesting, more technical review from a German website (in English). It shows the display is a bit dimmer toward the bottom by the home button which could account for looking warmer in that area. Also, they couldn't get the larger color space to activate. The ssd is slower than last year's model too. Most everything else they liked though.

https://www.notebookcheck.net/Apple-iPad-Pro-10-5-Tablet-Review.228714.0.html

Mine is the opposite. Warmer and darker at the top and brighter at the bottom. Yellow band still visible though at the bottom.
 
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