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donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
********. I want you to show me L lenses without a speck of dust. Professionals are shooting with multi thousand dollar lenses with dust in them everyday.

Be more worried about iOS’s crappy image compression than a speck of dust.

Half you people complaining about dust in a camera then going on social media then applying gaudy looking filter to the picture anyways.

I understand you’re complaining about the seal of the camera but if water isn’t getting in, who cares?

Whatever you say.

Don’t be so sure that if dust is getting in, water will not...that’s the question!
 

imaginex20

macrumors 68000
Jun 17, 2009
1,513
721
Do you hold your tens of thousand dollar cars to the same standard?

99.9% of the cars you buy have micro scratches in clear coat and oxidation to the paint coming off the lot. Do you go back to Mercedes and BMW to return the car? Ridiculous
[doublepost=1511633132][/doublepost]
How can I? If dust is getting in, it has to be getting in some hole, isn’t it?

My god. You don’t comprehend fully do you. Ignorance is bliss
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
My god. You don’t comprehend fully do you. Ignorance is bliss
I don’t appreciate your rude sarcasm and I don’t need to prove anything to you. Is it hard to understand that if something is getting in, then there must be a seal compromise? I’m not wasting my time drilling my point to your head. If you don’t get what I’m saying here then I don’t know and this will be my last response to you:

It’s not about having dust and getting bothered by it - it’s the fact that it proves something is not to the standards Apple is advertising...dust resistance!
 
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NM08SRT8

macrumors 6502a
Jan 18, 2010
985
324
Earf
How can I? If dust is getting in, it has to be getting in some hole, isn’t it?

Not necessarily.

Like I said, I have debris in my lower lens and I can tell you it didn’t come from a pocket or lint if any sort. It had to of been there from the time of assembly.
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
Not necessarily.

Like I said, I have debris in my lower lens and I can tell you it didn’t come from a pocket or lint if any sort. It had to of been there from the time of assembly.
I had those too. I also had ones that did not have specks until after handling them/putting them in and out of my pocket in about an hour or so. Please refer to my original post on this thread.
 

David The Computer Guy

macrumors newbie
Mar 17, 2016
2
1
Hey, Alex, Is this your thread?

One small speck on the edge of the lower camera. Not super happy but since everything else is solid, probably not worth the return and exchange hassle.
66eb9ec54ba7d06a9cbdc5dbb30e7e9e.jpg
 
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Lefevre2

macrumors newbie
Nov 10, 2017
10
2
I went through 3 iPhone X’s before giving up and selling it due to dust in the lenses.

I’ve had numerous galaxy phones, older iPhone models, and various other android phones without ever having dust in the lenses.

I checked the demo units in the Apple store and some have dust and some don’t.

It’s clearly an issue which can be eradicated during manufacturing.

I’m not paying £1149 for a phone that has dust in the camera lense when my friends who have 7 plus’s, SE’s, 6’s etc don’t have dust and there phones are a lot cheaper to buy.

Other people may be happy to settle with this issue but I’m not, I’m pedantic! I will hold out for a few months before buying an IPhone X again.
 
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donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
I went through 3 iPhone X’s before giving up and selling it due to dust in the lenses.

I’ve had numerous galaxy phones, older iPhone models, and various other android phones without ever having dust in the lenses.

I checked the demo units in the Apple store and some have dust and some don’t.

It’s clearly an issue which can be eradicated during manufacturing.

I’m not paying £1149 for a phone that has dust in the camera lense when my friends who have 7 plus’s, SE’s, 6’s etc don’t have dust and there phones are a lot cheaper to buy.

Other people may be happy to settle with this issue but I’m not, I’m pedantic! I will hold out for a few months before buying an IPhone X again.
I here ya. Sucks that you ended up on the exchange train. Holding off might be a wise idea indeed.
 
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enrincon89

macrumors regular
Apr 30, 2014
138
50
I got a replacement and still has dust in the lense not as bad as the first one. I don’t know if I should go through the hastle again this time AppleCare told me to go to Genius Bar to see what they can do. I hate going the Genius Bar the Geniuses are useless sometimes. The rep wanted to run diagnostics for the dust on the lense lol.
 

googlyboo

macrumors newbie
Dec 3, 2017
14
9
Hi. I just signed up to reply to this topic/post.

So yeah. My current replacement iPhone X (first iPhone X had annoying pink shifts — even while doing shallow tilts. Now the whites is satisfying.) has dust in camera lens and it seems to be building up.

Not too bad but it was definitely clear/pristine when I checked at the shop before bringing it home (I even use cellotape to pull away dirt from the camera lens so I can see it even more clearly).

When I first noticed the really really tiny specks of dust on the upper lens, I went out in the direct sunlight and tried to wipe/rub/swipe away the specks (hoping that they’re not underneath the lens) in an upward motion. The weird thing is .. while I was doing that, I literally see a hidden speck moving upwards to the upper lens. Literally!! Under the lens! No joke! (With a second swipe, it did not move like the previous swipe).

Seemed ‘magical/illogical’. Could it be static? Don’t think so. Then when I looked closer, my assumption is that.. the seal around the camera lens has issues/is weak. Why? It seems that while I was swiping upwards on the lens with my finger, probably some air pressure pushed through the mic and flash cutouts and pushed the hidden speck inside upwards. Plus, if I’m not mistaken, this is the first iPhone with cutouts on the camera lens itself for the mic and flash..

I know this sounds ridiculous.. but seeing it moved (with a sliding motion!) ... That seems to me the only ‘logical’ reason for a speck inside to move inside while rubbing at it outside the lens — due to the cutouts and air pressure.

Now there is potential for dust to move around easily and even build up. So I think I’m just gonna try enjoy the phone until dust underneath camera lens gets worse, then get it replaced. If it is definitely a bad design on the camera lens, then maybe I should sell this or get this exchanged with something else.. hmm maybe the Google Pixel 2 XL (stereo speakers and immersive display is a must for me). But I’m so hooked onto the Apple system — with the MacBook Pro, Apple Watch, BeatsX..

Oh on a side note, I also have dust underneath the screen but it’s negligible — aesthetically annoying when looked for but does not affect functionality at all.

So I do hope my assumption is wrong on the ‘bad design’ of the camera lens so I can just keep this, get away from the exchange game because the whites on this screen is just perfect to my eyes.. (hate pink shifts).
 
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Archer1440

Suspended
Mar 10, 2012
730
302
USA
And people wonder why these phones come with the price tag they come with- OCD nut cases returning phones five times for nothing. What do you think those systems will look like in 5 weeks of pocket carry?

Some of you people need a butterfly net.
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
And people wonder why these phones come with the price tag they come with- OCD nut cases returning phones five times for nothing. What do you think those systems will look like in 5 weeks of pocket carry?

Some of you people need a butterfly net.
Give us some advice on catching butterflies, will ya? Seems to be your beloved hobby.
 

Lando555

macrumors newbie
Jul 2, 2017
24
22
Germany
I noticed some very small dust particles under the glass cover of both rear lenses. I tried to find out if this is an issue and came across this thread. After reading the first pages, I was pretty sure that a) most devices have it to some extent and b) it should not affect photos. So today, I took a small flashlight with me and checked the display models in 2 T-Mobile and 3 Vodafone stores in my city. TM and VF are 2 of the 3 major network providers here in Germany. Each store had one iPhone X display model and each of the 5 devices had small dust particles under the glass. In bad lighting you might not notice it but with the flashlight the dust was easily visible. The same for a Vodafone employee’s private device.

So together with my own device I have seen 7 iPhones today and all of them had dust under the glass. I came to the conclusion that playing the exchange game doesn’t make sense. I was planning to get AppleCare+ anyway so I don’t care too much.
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
I noticed some very small dust particles under the glass cover of both rear lenses. I tried to find out if this is an issue and came across this thread. After reading the first pages, I was pretty sure that a) most devices have it to some extent and b) it should not affect photos. So today, I took a small flashlight with me and checked the display models in 2 T-Mobile and 3 Vodafone stores in my city. TM and VF are 2 of the 3 major network providers here in Germany. Each store had one iPhone X display model and each of the 5 devices had small dust particles under the glass. In bad lighting you might not notice it but with the flashlight the dust was easily visible. The same for a Vodafone employee’s private device.

So together with my own device I have seen 7 iPhones today and all of them had dust under the glass. I came to the conclusion that playing the exchange game doesn’t make sense. I was planning to get AppleCare+ anyway so I don’t care too much.
I’ll say it again: it’s not about it affecting photos, it’s making sure the camera assembly is properly sealed. There are some developing dust inside after a little bit of use and some with dust already inside that stay as they are. We’re not sure which ones are sealed properly or not so the best we can do is aim for ones without dust...there are some out there like the one I have right now that is spotless even when checking under bright lighting.
 
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Lando555

macrumors newbie
Jul 2, 2017
24
22
Germany
I’ll say it again: it’s not about it affecting photos, it’s making sure the camera assembly is properly sealed. There are some developing dust inside after a little bit of use and some with dust already inside that stay as they are. We’re not sure which ones are sealed properly or not so the best we can do is aim to get units without dust.
Yes. But come on... with this ratio, perfectionism doesn’t make sense. I hate things like this but I don’t have the time.
Btw, take a really bright flashlight and you might find dust in almost every unit, maybe even yours. ;-)
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
Yes. But come on... with this ratio, perfectionism doesn’t make sense. I hate things like this but I don’t have the time.
Btw, take a really bright flashlight and you might find dust in almost every unit, maybe even yours. ;-)

I think it's not about "perfectionism"...it's actually a concern. We all want to make sure our phones are functioning properly as they're supposed to be...dust free. Most people will not notice these small details because they are not easy to detect. And if we don't let Apple know about the issue, the factories will just keep churning dust prone, un-sealed phones.

And yes, I have checked my X's camera thoroughly and it doesn't have any particles at all...it is completely sealed. :)
 

Lando555

macrumors newbie
Jul 2, 2017
24
22
Germany
I think it's not about "perfectionism"...it's actually a concern. We all want to make sure our phones are functioning properly as they're supposed to be...dust free. Most people will not notice these small details because they are not easy to detect. And if we don't let Apple know about the issue, the factories will just keep churning dust prone, un-sealed phones.

And yes, I have checked my X's camera thoroughly and it doesn't have any particles at all...it is completely sealed. :)
Your 5th device was ok concerning this issue, right? I have seen 7 devices and each of them had this issue. So our sample is not representative but combining just our experiences, the two of us have seen 11 out of 12 devices with this issue. If you can walk into an Apple store, you could try to play the exchange game but it would not be fun. If you order online this could become very annoying. Even more if you bought from a network provider or reseller. That’s what I want so say.
 
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44267547

Cancelled
Jul 12, 2016
37,642
42,495
I think it's not about "perfectionism"...it's actually a concern. We all want to make sure our phones are functioning properly as they're supposed to be...dust free. Most people will not notice these small details because they are not easy to detect. And if we don't let Apple know about the issue, the factories will just keep churning dust prone, un-sealed phones.

And yes, I have checked my X's camera thoroughly and it doesn't have any particles at all...it is completely sealed. :)

You make some great points here. I would say the majority don't likely look for dust in the camera lens area, likely because they don't even think to look there in the first place just for somebody that does not have any tech experience. But like you said, how is Apple supposed to refine and make note of these types of situations if they're not aware of them.

As someone for myself, I would naturally inspect the phone for any defects or issues as such. But for somebody that I know that has no tech experience, they wouldn't even think to look at the back of the camera lens cover. So it can be naturally dependent on the person.
 

donster28

macrumors 68000
Original poster
Oct 5, 2006
1,726
811
Great White North
Your 5th device was ok concerning this issue, right? I have seen 7 devices and each of them had this issue. So our sample is not representative but combining just our experiences, the two of us have seen 11 out of 12 devices with this issue. If you can walk into an Apple store, you could try to play the exchange game but it would not be fun. If you order online this could become very annoying. Even more if you bought from a network provider or reseller. That’s what I want so say.
Yup, my 5th one was good and it still is. The exchange train isn’t fun at all...it actually affects me greatlly, making me really nervous each time I inspect the replacement phone. And yes, it’s like playing cards...you never know what’s coming up next.

If you happen to buy online and there are no Apple Stores close to you, I agree that this can be very frustrating and impossible even.
 

Pseudo-Fed

macrumors 6502a
Jan 28, 2017
545
318
Damn, I have a speck. After posting a screen dust magnet thread earlier, I continued to wipe down the phone. Flipped it over and noticed this obvious piece of dust/lint/grass. I gotta believe it's getting in through the microphone speaker grill just a few millimeters above it. The X is going back and I'll hold on 'til the next iteration when they hopefully will have heard enough about this to fix. Here's my pic-just below lower camera:

Untitled by Jeff H, on Flickr
 
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