People then don’t buy them and keep devices for 4 or 5 years. Ultimately the manufacturers lose out in the long run.
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EU Right to Repair Rules Force Companies to Fix Out-of-Warranty Devices
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People then don’t buy them and keep devices for 4 or 5 years. Ultimately the manufacturers lose out in the long run.
What by siding with consumers and not letting big companies monopolise and rip people off? How is that close??? lol.
Exactly. More and more people worldwide start to realize that their devices will work more than just 1 year.
This
Republic of Ireland have 6 years minimum warranty. How much more expensive is it? And what’s the price difference without VAT?
No. Manufacturers lose money when they sell at a loss, and don’t account for cost overhead. They me see a dip in revenue, but not profit margins. Apple has never been a loss leader, and bleed money. Samsung won’t either. They will sell cheaper models. Apple is expanding manufacturing in India, and they have a lucrative market as prices of iPhones are coming down in that market.
Lock-down, as you said was trademark of Soviet Union. You said it better than I.
Edit: EU will decide how devices will perform, what they can and can’t run. No company can decide. It’s locked down per EU rules.
For 20 years that building has been swabbed for traces of cocaine and it always comes back testing very positive. Literally the whole building tests positive for narcotics which explains the rules they make and the level of corruption
Reporters find cocaine in EU parliament
Significant amounts of cocaine have been found in the European parliament, German undercover reporters claim.
The three biggest countries in Europe are in and out of recession with public spending at a low. People aren’t buying phones now in the numbers they were in 2014 because the technology is mature and prices are high. What cheaper models can they sell as standard iPhones are now £1k+?
If they want to go after the developing markets with budget handsets then that’s great. Those were the markets just a few years ago Samsung were doing well in and iPhone snobs criticised it as it devalued their brand, ‘Apple doesn’t need to sell the most iPhones because they are premium’ and all that tosh.
Theres also a first time for everything and Apple isn’t immune to experiencing losses and dips in popularity. They’ve experienced that in the past.
That’s exactly what they expect, and rightfully so.
"Rightfully so" huh? Ridiculous.
You do realize physical storage space for these things isn't unlimited, right?
India overtook France and Germany last year as one of the top 5 iPhone markets for Apple. If Apple continues to grow at 30-50% rate in India, it will be new revenue stream to offset revenue from other places. EU spending is going down and Asian markets outside china are seeing growth. India grew at 7-8% when most of EU slowed down. Problem for Apple in India was high customs duty on iPhones exported from China. With Apple planning to manufacture 15-20% of total iPhones in India by 2024-25. The prices have come down, as they don’t pay customs on many components. iPhone market share in India is 7-8%, with lot more potential to grow. It won’t be surprising if they move to top 3 with US, Japan and china.
One extra thing that everyone gets wrong. This is the minimum standard. The fact warranty is for 2 years doesn’t mean it’s a free for all.
Part of the warranty period the manufacturer must prove the product isn’t faulty and the customer is the one who caused the problem.
And after the first 1 year the customer must prove it’s a fault with the device for example. But this is up to every member state to decide the details
Part of the warranty period the manufacturer must prove the product isn’t faulty and the customer is the one who caused the problem.
And after the first 1 year the customer must prove it’s a fault with the device for example. But this is up to every member state to decide the details
Warranty and guarantee are two different things. Customer doesn't have to prove anything, as the customer doesn't have to be tech-savvy. The manufacturer doesn't sell anything direct to customers, if at all as the Apple stores do, then the Apple store is the seller. The seller is obligated to receive the disputed device back, and send it to the repair service, even if it is maintained by the seller. The seller can't refuse to receive the non-working device, as Apple stores do in the US. If the service wants to prove that the damage was by the customer, the service has to prove that, and that's not easy. It is much nicer to live in the EU!
There is such a thing as an expected life span of a device. A fridge should last longer than a mixer. Companies have invented planned obsolescence to make sure devices break down as quickly as possible after warranty expires. So they are definitely capable of defining an expected life span and offering support to fix devices.
The EU is definitely on a roll: changing the world we live in 👏🎉
Yeas I’m aware that warranty and guarantee is different.
But the warranty is a legal obligation separate from the guarantee the manufacturer or seller provides.
The legal warranty for example in Sweden assumes with the 6 months it assumes it’s a manufacturer defect. And from 6months- 24 months you as a customer would need to show the issue wasn’t caused by you and actually is a faulty product. Example the butterfly keyboard and purple lines on Mac laptops caused by the screen cable not being properly manufactured.
But then in Ireland they extend that to 6 years. So it’s kind of different between the members how they write the warranty.
The customer doesn't need to prove anything, as the customer doesn't have to be tech-savvy. It is the seller, who is responsible for the sold goods. The "genius bar" and things like that is to hoodwink the customer. Once the complain there, the seller has to receive the faulty device. The seller too does not have to be tech-savvy.
iPhone 14 Pro Max isn't even Apple's most recent top-of-the-line model.
And the iPhone 15 Pro Max is just about $100 more expensive in Germany (compared to the U.S. About $150 on the 1TB highest storage configuration).
If the guarantee doesn’t cover the issue with the device. Then the warranty would still cover it.
If the device no longer have guarantee coverage because it’s 2 years old then the warranty will still cover it.
It has nothing to with being tech savvy. It’s a legal requirement and you complain to the consumer agency for free if you think the company is in the wrong.
Well, if you spill coffee on the keyboard, neither the warranty nor the guarantee will be of any help, only the insurance would help, if you've bought that at the time of buying the device. Any other fault, hidden from the user, and his/her knowledge is covered by the legal 2-year guarantee, at least where I live, no questions asked. All you have to say is what you think as the problem. You are not required to be tech-savvy. You don't even need know how to explain the problem. It simply doesn't work is enough.
Maybe iPhone will grow in India and Europeans will move onto something else in the longterm then. Everyone is a winner. It’s always been the smaller market compared to Android anyway and they’ve managed to survive without huge premiums across the board. I prefer iPhone but wouldn’t lose sleep over having to use something else when all smartphones now essentially have the same core features.
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Well they would need to prove that you actually spilled coffee, and it wasn’t just wrongly activated moisture indicators.
The guarantee can’t be worse than the legal warranty.
Example this would be covered by warranty irrespective of apples opinion.
Too bad a lot of the changes they want aren't anything truly beneficial to anyone. Some are downright inconvenient and intrusive. All it does is pad their egos and make them feel relevant because if they don't do ANYTHING, people are going to wonder why they're there. But yeah, they're on a roll alright. An out of control, power-hungry one. They're so focused on bringing everyone and everything under control that they're ignoring that they themselves are getting out of control. Cheer them on all you want, but at some point, those power hungry bureaucrats are going to do something even you don't like. It's inevitable. Power corrupts everyone. Even the politicians you idolize so much.
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Repairability of expensive devices is beneficial to consumers - and possibly repair shops, too.