Oh they didn't mean a UPS hub (i.e., Cologne), they meant a warehouse in Czech republic or someplace else.
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EUROPE MacBook Pros 14” and 16” inch Pre-orders, Orders and Delivery Status
- Thread starter zehcnassurfero
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This morning (in Europe) my status was first "A mechanical failure has caused a delay. We will update the delivery date as soon as possible", then an hour later a same message but with an addition " / Your parcel is on the way." Does this additional information mean that the package is actually moving somewhere?
That's because UPS collects several shipments and bundles them in one pallet. And once they arrive at the destination hub (Cologne in our case) they get disbanded and shipped to their respective addresses. But this is different from what the agent was trying to tell me.
It's not clear.
I think that means the package is „still on the way“ and not something like: return to sender or broken or forgotten somewhere along the runway…
To give some hope…
Yeah. But that’s a hub from the freight company not the EU Apple warehouse.
Well. In Shanghai it's 8pm now, Siri said. I think we can stop refreshing the UPS page until tonight. ;-)
Yeah. But I prefer to wait because my model is custom. Is the mid tier 16" with 32 GB of RAM
Funny how the UPS system still estimates the delivery for tomorrow. Seems like they haven't programmed a "Please wait for further information" option to the system. Not a big surprise though.
What a mess. If these delays are confirmed, I hope that UPS will divert any pallet that was destined to a truck into a plane and speed up the process. This may be why the delivery date hasn't shifted yet. They may have adjusted the travel paths to speed up the process. I am sure Apple has a say in this, given they have contracts and major investments with UPS. Hopefully they are pushing to speed up the deliveries...
And then everything went pretty quick, recieved my 16'' at 10 o clock this morning, tracking was way behind.
I am a happy camper, Apple and TNT (FedEx) treated me well, I deserve that, I had to wait for a new MacBookPro for 11 Years! ?
Use FlightRadar24, select UPS as airline and search for all the flights there
It arrived, so it found a truck
Weirdly enough, the delivery guy was from Fedex.
Lucky you! Neither of you was with UPS originally, right?
I doubt it. You wouldn't receive a tracking number with a destination going through a warehouse. You either get the CTO delivery directly from China or you get a tracking number from an EU warehouse.
Apple ships pallets to the EU warehouse not individual CTO MacBook Pros
I have ordered 2x 14" MBP. The customs clearance was like 3-4 hours apart. The mechanical failure message is one minute apart. They seem to scan it individually. No Apple warehouse pallets
Exactly the same as mine (down to the times) - someone in another topic said it takes about 3 days for them to ship from China to the UK. So there should be some updates in the next day or so?
Happy camper. BTO 16" just got delivered in Switzerland by TNT/Fedex. Original delivery announced was 3-5 Nov, once it shipped TNT announced Friday 29th Oct......and not it is the 27th and it is already here.
Another datapoint from the UK. Ordered 16" Max 64GB 1TB straight after the event when the store came back.
"We're processing your order" email received 1859 UTC+1 on Oct 18. Est. delivery Oct 29 - Nov 2.
"Dispatch Notification" email received 1546 UTC+1 on Oct 25. Est. delivery Oct 29 - Nov 2.
DHL Express tracking report:
"Shipment picked up
Monday, October 25, 2021 at 17:31
Origin Service Area:
SHANGHAI - CHINA MAINLAND"
"We're processing your order" email received 1859 UTC+1 on Oct 18. Est. delivery Oct 29 - Nov 2.
"Dispatch Notification" email received 1546 UTC+1 on Oct 25. Est. delivery Oct 29 - Nov 2.
DHL Express tracking report:
"Shipment picked up
Monday, October 25, 2021 at 17:31
Origin Service Area:
SHANGHAI - CHINA MAINLAND"
My estimate for 16" M1Pro 32GB 2TB heading for Finland has finally shipped today 27th. (Ordered about two hours after event.)
Original time estimate was 4th-9th November, but now the estimate has changed to 01.11.2021. (I feel since this is the Europe thread, it's ok to use DD.MM.YYYY! )
(I got "Preparing to Ship" on 23rd of November IIRC, and the money was taken a couple days before.)
Original time estimate was 4th-9th November, but now the estimate has changed to 01.11.2021. (I feel since this is the Europe thread, it's ok to use DD.MM.YYYY!
)(I got "Preparing to Ship" on 23rd of November IIRC, and the money was taken a couple days before.)
So I contacted US apple support and called the German Apple support again, and they told me that the information their colleague provided me earlier regarding the warehouse is incorrect... I think what we have here is just a big ugly mess. One shouldn't be forced to contact multiple support agents and then average out the responses to find a grain of truth.I doubt it. You wouldn't receive a tracking number with a destination going through a warehouse. You either get the CTO delivery directly from China or you get a tracking number from an EU warehouse.
Apple ships pallets to the EU warehouse not individual CTO MacBook Pros
I think what the first Apple rep meant is that the shipments will get split by UPS in their hub and from there go to the end client. It's a case of hearing the clock ticking but not knowing when midnight will strike. Either way, it won't help us get our MacBooks any sooner.
UPS still insists on the 28th though. Will be interesting to see the status tomorrow morning. Can't get much worse than the status we saw this morning.