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MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
I just want to point out this is JUST the article writer Ben Sin hypothesising. It's based on no actual evidence or inside correspondence. It's actually a non-article created solely to try drive traffic to Forbes.
 
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kasakka

macrumors 68020
Oct 25, 2008
2,389
1,079
How can't they figure this out? How hard could it really be?

The problem could be in either software, hardware or both. Considering it is not something that happens consistent with something the owner did like charging the phone or taxing the CPU/GPU with a game, it can be hard to figure out the root cause. The randomness makes the problem difficult to solve. I am a programmer and have experienced issues that could not be replicated at all with software test cases passing and code looking completely legit. Sometimes you have to leave those problems unfixed because you can't figure what caused them (as you don't have any diagnostic data if it was something that happened to an end-user) and just hope that either some other update fixed it or it happens again and gives you more insight.

Samsung can't just leave it and try again if it happens again. They have to make sure the S8 is as safe as any phone on the market. That said I still don't believe they would be willing to just abandon the S8 even if it was based on the Note 7. They might do some redesign so it doesn't look like one though.
 
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FFR

Suspended
Original poster
Nov 4, 2007
4,507
2,374
London
I just want to point out this is JUST the article writer Ben Sin hypothesising. It's based on no actual evidence or inside correspondence. It's actually a non-article created solely to try drive traffic to Forbes.

That's not accurate Mru, Forbes is citing the South Korean news media Chosun Ilbo as their source:

"Now Samsung is investigating the Note 7's entire manufacturing process as well as how users typically handle the device, to see if uploading video, photos or other content may have affected the battery.
If the investigation drags on, Samsung staff fear that the release of the Galaxy S8 smartphone scheduled for early 2017 may have to be aborted."

Link is provided in the original article.
 
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MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
That's not accurate Mru, Forbes is citing the South Korean news media Chosun Ilbo as their source:

"Now Samsung is investigating the Note 7's entire manufacturing process as well as how users typically handle the device, to see if uploading video, photos or other content may have affected the battery.
If the investigation drags on, Samsung staff fear that the release of the Galaxy S8 smartphone scheduled for early 2017 may have to be aborted."

Link is provided in the original article.


Thanks FFR. I missed the source on their page.

Well that would indeed put another spin on it. Hopefully they have it figured sooner rather than later. Whilst I certainly don't want them to rush out the S8, indeed I'd be comfortable with it going back to its original April/May time frame before they began bringing it forward last few years.

They do need to fix whatever the issue is or at least isolate it, after all if they can't work it out then there is a chance the same issue could occur on any other OEM device, knowing what the issue is, is not only a benefit to Samsung but also all the other manufacturers.
 

AppleRobert

macrumors 603
Nov 12, 2012
5,729
1,133
Carriers, BB, etc had N7s running all day long with the battery charging. So color me confused as much as Samsung is I guess.

What changed between this device and all the other Samsung smartphones they released in prior years without issue? They cannot figure that out???
 

Savor

Suspended
Jun 18, 2010
3,742
918
Removable batteries may NOT be the issue BUT Samsung could've saved alot of money during the first recall instead of an estimated $1B. Battery would've been easily replaced instead of the entire unit. Now Samsung is set to lose like $17B with the discontinuation of the gone too soon, Note7.

Yes, the Galaxy S4 also have fire incidents and they had removable batteries. The point is why does everyone need to copy and follow Apple? Just because Apple have sealed batteries doesn't mean everyone else should follow. Apple doesn't mean they speak for everyone. Samsung tried to emulate Apple. Rushed the Note7 out there. Blew up in their faces.

Usually when phones are being made, it could take at least 18 months. Remember, Steve Jobs still had input on the iPhone 5 that was released 11 months after his death. Heck, Sony PS4 was being planned as early as 2009 before getting released in 2013. I bet the S8 was being planned by the time Note5 was coming out.

Issue is how could Samsung proceed when they don't know the what and how the Note7 burned up like that? The design flaw mystery could already be on the S8. So many conspiracy theories and urban legends are being born out of the Note7 recall...

Did Apple plot against Samsung and controlled sites like The Verge, BGR, and Gizmodo to overblow the issue? I know alot of happy Note7 customers are ticked right now and we're extremely reluctant giving up the best smartphone of 2016.

Was this karma by Samsung for skipping the #6 (devil number) and now is feeling the fires from hell?

Was there a mole working at Samsung to help competitors' chances? Imagine the timing of the first recall was before iPhone 7 being released and the discontinuation was before Pixel being released.

Was the Illuminati involved? ;)

Karma from the greed of planned obsolescence?

Bad engineering, bad timing, bad luck, conspiracy theory, or all of the above?

I still laugh at all the comments for the Note7 like if John Lennon died. It is just a phone. No need for an obituary post for it. People have ADHD and will move on. Every six months, something better does come out. Sega Dreamcast, Palm webOS, and Sony PS Vita all lasted longer. But it shows the impact Note7 had on users in that rollercoaster of TWO MONTHS which is now mistaken for love.

Could Samsung recover? Yeah. Go back being practical and give show us foldable displays which looks to be a huge engineering puzzle by Mobile World Congress. Stop emulating Apple and catering to their crowd. Could they leave the mobile industry and still be ok? Looking at my Samsung at my curved 4K Smart TV, in the words of Curly Howard, soytenly! Mobile or a Note7 and S8 isn't the sole market that gives them income.

A possible year without Samsung could open the floodgates for brands like Apple, Huawei, Nokia (Return of the King), LG, OPPO, or whoever in this game of thrones. With the Note7 becoming the martyr or sacrificial lamb in the industry, lessons are being learned now thanks to the death of the Note7. Companies need to stop packing fast, overheating SoC inside thin and metal frames, fast charging, and Quad HD. Of course phones will generate a ton of heat. Bad karma with impatience in some spec war.
 

kasakka

macrumors 68020
Oct 25, 2008
2,389
1,079
Removable batteries may NOT be the issue BUT Samsung could've saved alot of money during the first recall instead of an estimated $1B. Battery would've been easily replaced instead of the entire unit. Now Samsung is set to lose like $17B with the discontinuation of the gone too soon, Note7.

I know you're on some removable battery crusade based on your previous posts but if you want things like waterproof phones then you have to have a sealed battery. Just replacing the battery would not change the situation one bit since those new batteries would have simply caught on fire and at that point nobody is going to start pulling the phone apart to get it out.
 

macfacts

macrumors 603
Oct 7, 2012
5,374
6,340
Cybertron
How can't they figure this out? How hard could it really be?

It isn't just Samsung that can't figure it out. There are a bunch of independent people that cant either.

Look at the touch disease, some person with a microscope figured it out when Apple had no idea.
 

Radon87000

macrumors 604
Nov 29, 2013
7,777
6,255
Removable batteries may NOT be the issue BUT Samsung could've saved alot of money during the first recall instead of an estimated $1B. Battery would've been easily replaced instead of the entire unit. Now Samsung is set to lose like $17B with the discontinuation of the gone too soon, Note7.

Yes, the Galaxy S4 also have fire incidents and they had removable batteries. The point is why does everyone need to copy and follow Apple? Just because Apple have sealed batteries doesn't mean everyone else should follow. Apple doesn't mean they speak for everyone. Samsung tried to emulate Apple. Rushed the Note7 out there. Blew up in their faces.

Usually when phones are being made, it could take at least 18 months. Remember, Steve Jobs still had input on the iPhone 5 that was released 11 months after his death. Heck, Sony PS4 was being planned as early as 2009 before getting released in 2013. I bet the S8 was being planned by the time Note5 was coming out.

Issue is how could Samsung proceed when they don't know the what and how the Note7 burned up like that? The design flaw mystery could already be on the S8. So many conspiracy theories and urban legends are being born out of the Note7 recall...

Did Apple plot against Samsung and controlled sites like The Verge, BGR, and Gizmodo to overblow the issue? I know alot of happy Note7 customers are ticked right now and we're extremely reluctant giving up the best smartphone of 2016.

Was this karma by Samsung for skipping the #6 (devil number) and now is feeling the fires from hell?

Was there a mole working at Samsung to help competitors' chances? Imagine the timing of the first recall was before iPhone 7 being released and the discontinuation was before Pixel being released.

Was the Illuminati involved? ;)

Karma from the greed of planned obsolescence?

Bad engineering, bad timing, bad luck, conspiracy theory, or all of the above?

I still laugh at all the comments for the Note7 like if John Lennon died. It is just a phone. No need for an obituary post for it. People have ADHD and will move on. Every six months, something better does come out. Sega Dreamcast, Palm webOS, and Sony PS Vita all lasted longer. But it shows the impact Note7 had on users in that rollercoaster of TWO MONTHS which is now mistaken for love.

Could Samsung recover? Yeah. Go back being practical and give show us foldable displays which looks to be a huge engineering puzzle by Mobile World Congress. Stop emulating Apple and catering to their crowd. Could they leave the mobile industry and still be ok? Looking at my Samsung at my curved 4K Smart TV, in the words of Curly Howard, soytenly! Mobile or a Note7 and S8 isn't the sole market that gives them income.

A possible year without Samsung could open the floodgates for brands like Apple, Huawei, Nokia (Return of the King), LG, OPPO, or whoever in this game of thrones. With the Note7 becoming the martyr or sacrificial lamb in the industry, lessons are being learned now thanks to the death of the Note7. Companies need to stop packing fast, overheating SoC inside thin and metal frames, fast charging, and Quad HD. Of course phones will generate a ton of heat. Bad karma with impatience in some spec war.
Again sealed batteries arent planned obsolscence
 

I7guy

macrumors Nehalem
Nov 30, 2013
35,157
25,265
Gotta be in it to win it
It isn't just Samsung that can't figure it out. There are a bunch of independent people that cant either.

Look at the touch disease, some person with a microscope figured it out when Apple had no idea.
[citation needed]
Again sealed batteries arent planned obsolscence
While I don't believe in conspiracy theories sealed batteries, based on some of the logic here, are the very definition of planned obsolescence.
 

Radon87000

macrumors 604
Nov 29, 2013
7,777
6,255
[citation needed]
The lawsuit?iFixit CEO?

While I don't believe in conspiracy theories sealed batteries, based on some of the logic here, are the very definition of planned obsolescence.
You can get the battery replaced for 70 bucks.You will need 600 bucks to replace a phone wrecked from TD
 

I7guy

macrumors Nehalem
Nov 30, 2013
35,157
25,265
Gotta be in it to win it
For what? That someone else figured out the touch disease problem before apple did?
You don't know that. Pure speculation that is why citation is needed.
[doublepost=1477162026][/doublepost]
The lawsuit?iFixit CEO?


You can get the battery replaced for 70 bucks.You will need 600 bucks to replace a phone wrecked from TD
Lawsuits are inevitable and what does ifixit have to do with this?

Or wait till Apple announces its recall policy for those wanting a repair of their iPhone 6.
 

Sevanw

Suspended
Sep 13, 2014
1,361
2,086
It isn't just Samsung that can't figure it out. There are a bunch of independent people that cant either.

Look at the touch disease, some person with a microscope figured it out when Apple had no idea.

I've been very vocal about this battery issue being sketchy. Not a single demo unit in stores, or a unit in someone with a history on a tech site, or even someone they know. Then you add the fact Samsung and other independent third party battery specialists can't figure it out or replicate the issue. You gotta at least wonder, what gives? For the people that think Samsung is hiding something, ask yourself, why would they risk their brand with not being able to tell the public they know what the cause was, but please buy our next phone. Let's not forget, nobody wanted to return their phone for investigation. Really? Bottom line, I wouldn't be surprised if it turned out to be corporate sabotage. Not saying I'm leaning that way, but there's enough to be suspicious about. Time will tell.
 
Last edited:

I7guy

macrumors Nehalem
Nov 30, 2013
35,157
25,265
Gotta be in it to win it
I've been very vocal about this battery issue being sketchy. Not a single demo unit in stores, or a unit in someone with a history on a tech site, or even someone they know. Then you add the fact Samsung and other independent third party battery specialists can't figure it out or replicate the issue. You gotta at least wonder, what gives? For the people that think Samsung is hiding something, ask yourself, why would they risk their brand with not being able to tell the public they don't know what the cause was, but please but our next phone. Let's not forget, nobody wanted to return their phone for investigation. Really? Bottom line, I wouldn't be surprised if it turned out to be corporate sabotage. Not saying I'm leaning that way, but there's enough to be suspicious about. Time will tell.
Corporate sabotage? Care to elaborate on your "theory"?
 

Blaze4G

macrumors 65816
Oct 31, 2015
1,300
1,177
It isn't just Samsung that can't figure it out. There are a bunch of independent people that cant either.

Look at the touch disease, some person with a microscope figured it out when Apple had no idea.
Why I find it hard to believe they can't figure it out is because they have so many resources to rule out the variables.

What I mean by this is, to eliminate software related issue, just use the s7 software or stock android. If it is hardware then use all the parts from the s7 edge except 1 from the note 7 to test that 1 part. Do this for every other part.

They should have a room with at least 1000 note 7 from different manufacturing dates plugged in charging with different chargers from different manufacturers.

For all who had cases where a note 7 caught fire, get as much info from them as possible. What charger did they use, what was the phone resting on, what was temp for the day, what apps they had etc.

If it was so widespread I fail to believe they can't replicate it once in testing.
 

Savor

Suspended
Jun 18, 2010
3,742
918
This is a blessing in disguise for Samsung. Sure it will cost them $17B and maybe much more if the S8 isn't released but you learn more from mistakes than from successes. As Bob Ross once said, it isn't a total failure if you learn from it. If you haven't learned from it, then it is a failure. The situation reminds me of Donald Sterling incident in 2014. Blessing in disguise too because while Clippers got Steve Ballmer, way better and richer to have as an NBA owner. Sterling is like Trump. The two Donalds will rot in hell.

Samsung will come back stronger when their backs are against the wall like the Cavs coming back fron a 3-1 by locking in. Listen, Apple nearly went bankrupt in 1996 before their improbable comeback with SJ back at the throne. Samsung really needs to find the issue. I bet most happy Note7 owners if they also knew the root of the problem and steps from preventing it from happening would have never returned their Note7. But everyone was kept in the dark because Samsung is clueless too.

It probably is a design flaw and might not totally be the battery's fault. Who knows really? Like trying to figure out how Amelia Earhart or that Malaysia Airline disappeared. Perhaps forever a great mystery. I knew by the time the Southwest Airline incident, it was game over for Note7. Now it is just time to figure it all out before it happens again since I doubt the design changes with S8 would not be drastically from this seven month pipeline.

I say if Samsung plans to release only one flagship and kill off the Note line, don't rush it. Release it towards the holidays. Being impatient cost them so much anyway. I still kinda believe in the mole conspiracy theory. Since Samsung phones are also made in China, a mole was planted there to ruin their engineering team. Closes the gap for the Chinese OEMs like Huawei and OPPO.

Anyways, comeback stronger and wiser Samsung. Patience. Then if more burning phones get reported and magnified during this post-Note7 era, at least Samsung knows the reasons why and be the first to know steps how to prevent it. Just a little sad they will scrap the Note series. That was the best all-around smarrphone series since 2013. Not the more popular S-line.

Best Smartphones
2010 - iPhone 4
2011 - iPhone 4s
2012 - iPhone 5
2013 - Note 3
2014 - Note 4 (last great Note)
2015 - S6 edge
2016 - Note7 (recaptured its throne, but RIP)

RIP Note7 (Aug 19, 2016-Oct 11, 2016)
RIP Note series (2011-2016)

Best cameras
Best display (arguable)
Note7 had best design of the series
One of the best battery life for all phones
Had removable battery and microSD slot until N4
S-Pen and multi-window support

Weaknesses come from software optimization. My Stepdad was telling me he was pretty ticked off he had to return his coral blue Note7 which was supposed to be the safe one and settled for a gold S7 edge. But I guess Note7 had to sacrifice its life to hopefully make future Samsungs like the S8 so much better.
 

\-V-/

Suspended
May 3, 2012
3,153
2,688
It sucks, but I'm glad they're taking as many precautions as possible.
 

I7guy

macrumors Nehalem
Nov 30, 2013
35,157
25,265
Gotta be in it to win it
This is a blessing in disguise for Samsung. Sure it will cost them $17B and maybe much more if the S8 isn't released but you learn more from mistakes than from successes. As Bob Ross once said, it isn't a total failure if you learn from it. If you haven't learned from it, then it is a failure. The situation reminds me of Donald Sterling incident in 2014. Blessing in disguise too because while Clippers got Steve Ballmer, way better and richer to have as an NBA owner. Sterling is like Trump. The two Donalds will rot in hell.

Samsung will come back stronger when their backs are against the wall like the Cavs coming back fron a 3-1 by locking in. Listen, Apple nearly went bankrupt in 1996 before their improbable comeback with SJ back at the throne. Samsung really needs to find the issue. I bet most happy Note7 owners if they also knew the root of the problem and steps from preventing it from happening would have never returned their Note7. But everyone was kept in the dark because Samsung is clueless too.

It probably is a design flaw and might not totally be the battery's fault. Who knows really? Like trying to figure out how Amelia Earhart or that Malaysia Airline disappeared. Perhaps forever a great mystery. I knew by the time the Southwest Airline incident, it was game over for Note7. Now it is just time to figure it all out before it happens again since I doubt the design changes with S8 would not be drastically from this seven month pipeline.

I say if Samsung plans to release only one flagship and kill off the Note line, don't rush it. Release it towards the holidays. Being impatient cost them so much anyway. I still kinda believe in the mole conspiracy theory. Since Samsung phones are also made in China, a mole was planted there to ruin their engineering team. Closes the gap for the Chinese OEMs like Huawei and OPPO.

Anyways, comeback stronger and wiser Samsung. Patience. Then if more burning phones get reported and magnified during this post-Note7 era, at least Samsung knows the reasons why and be the first to know steps how to prevent it. Just a little sad they will scrap the Note series. That was the best all-around smarrphone series since 2013. Not the more popular S-line.

Best Smartphones
2010 - iPhone 4
2011 - iPhone 4s
2012 - iPhone 5
2013 - Note 3
2014 - Note 4 (last great Note)
2015 - S6 edge
2016 - Note7 (recaptured its throne, but RIP)

RIP Note7 (Aug 19, 2016-Oct 11, 2016)
RIP Note series (2011-2016)

Best cameras
Best display (arguable)
Note7 had best design of the series
One of the best battery life for all phones
Had removable battery and microSD slot until N4
S-Pen and multi-window support

Weaknesses come from software optimization. My Stepdad was telling me he was pretty ticked off he had to return his coral blue Note7 which was supposed to be the safe one and settled for a gold S7 edge. But I guess Note7 had to sacrifice its life to hopefully make future Samsungs like the S8 so much better.
Yep one learns from their mistakes. But then again the engineers at Samsung shouldn't have been straight out of schools and should have been seasoned enough to avoids catastrophes of this nature. I'm going to avoid the obvious comparison to blackberry.
 

macfacts

macrumors 603
Oct 7, 2012
5,374
6,340
Cybertron
You don't know that. Pure speculation that is why citation is needed.
...

Educated guess based on the following:
- Apple hasn't made a public statement
- Apple charges a repair fee to fix it (exchange it for a refurbished iPhone)
- The rma/repair documents from Genius will say it was for "customer satisfaction", not screen flicker or non responsive touch input or any other reason. This results in the iphone being recycled and not studied by Apple's QA team.
 

sunking101

macrumors 604
Sep 19, 2013
7,423
2,659
What a shame, the death of the best phone of 2016 followed by not releasing the S8. I guess the S8 was based on the Note 7 enough for the battery issue to be a possibility on it. Better safe than sorry. Samsung just divert all your mobile energy into foldable screens/phones!!!!!!

I would *never* buy a phone with a foldable screen...
[doublepost=1477174090][/doublepost]
Again sealed batteries arent planned obsolscence

They so are!
 

spinedoc77

macrumors G4
Jun 11, 2009
11,488
5,413
I would *never* buy a phone with a foldable screen...
[doublepost=1477174090][/doublepost]

They so are!

*Good* to *know*, thanks for letting keeping me *in* the *loop*. I can't *wait* for a foldable screen to *be* released.
[doublepost=1477192722][/doublepost]
The best phone of the year is a phone that explodes. You heard it here first, folks.

It's still the best phone of the year in my opinion. Obviously the fatal flaw it has was not by design.
 
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