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Scottsdale

Suspended
Original poster
Sep 19, 2008
4,473
283
U.S.A.
Worst part is that I gave my MacBook to my kids today. I am typing this on my iPhone. I am unfortunately boiling right now.

I am a huge Apple fan, and I really believe we all deserve better!

I may crack this open and see if loose battery connection or something. Maybe even a bad button. It makes no sound, no lights, no nothing!

Maybe it doesn't have lines???
 

eVolcre

macrumors 68000
Jan 7, 2003
1,979
587
Ok, umh it will not turn on! Seriously, I got a DEAD MBA! At least I don't have to think of what to do with it.

This is NUTS! I've been following the threads here in this forum. Just got back from the Apple store in Santa Monica where every new model was displayed.

I was ready to move from my current 17" to a 15" MBP but the screen resolution is a joke and it's not THAT much more portable than its larger brother.

So it's either stay with the 17" or go all the way down to 13. The 13" "MBP" does nothing for me. No lust factor. I really ***** WANT an MBA but not at this rate. No way am I buying something that may be EOLed soon.

Hope y'all have better luck with the screens. I'll be lurking with interest.

Apple, for the first time in 5 years you have no offerings I really really want. I'm probably going to stick with my 2006 MBP 17". It works! (and IMO, I prefer the old all silver look anyway)

Do something with the MBA or better yet, give us a 15" version.

eV
 

jrichie

macrumors regular
Feb 4, 2003
113
0
Aus
sorry to say this guys but I just got a refurb, and it is absolutely mint. No lines or anything.

I think it was the best bargain I have got in ages!!! 1.86 with SSD for NZ $2899 inc gst. :)

hope all turns out well for you.
 

Scottsdale

Suspended
Original poster
Sep 19, 2008
4,473
283
U.S.A.
Mine has lines too I just saw a picture of what they are and i looked real close and i saw them :(relatively faint... im afraid if i exchange... i might get a worse one?


am i crazy or is this screen just NOT that bright? and yes ive hit F2 all the way...

I almost wish that I would have kept the second one. If number four has bad lines, I will buy a refurb 1.86/SSD for $1449. Many of those don't have the 9C90! I would take a 1.86/SSD with 9C8F over a 2.13/SSD for $1799 with lines.

If you need 2.13 GHz, go with the one you have. The first one I opened was completely terrible. The second was very faint only noticeable on white.
 

Balthezor

macrumors member
Sep 11, 2008
90
0
PA
Scottsdale, if you buy a refurb, let us know how the screen is and if the Air seems brand new. This sucks, because I still so want an Air.
 

xpovos

macrumors 6502a
Jun 7, 2007
512
0
Tennessee
If you need 2.13 GHz, go with the one you have. The first one I opened was completely terrible. The second was very faint only noticeable on white.

Even though I had already decided on (and bought) a 15" MBP, I was really hoping you would have good luck, Scottsdale. Based on what I've seen today, what you've written, and what we've now read from several other posters, the lines issue seems to be at least as common on the new ones as it was before, and possibly even more so. Granted that a few threads on a discussion forum say nothing about the percentage of affected units, but the fact that they are still using that horrible panel at all is insulting. After all the complaints and returns, acknowledgment by Apple support staff that it was a known issue, etc.... A slap in the face.
 

Disavowed

macrumors regular
Apr 10, 2009
143
0
Midwest
Even though I had already decided on (and bought) a 15" MBP, I was really hoping you would have good luck, Scottsdale. Based on what I've seen today, what you've written, and what we've now read from several other posters, the lines issue seems to be at least as common on the new ones as it was before, and possibly even more so. Granted that a few threads on a discussion forum say nothing about the percentage of affected units, but the fact that they are still using that horrible panel at all is insulting. After all the complaints and returns, acknowledgment by Apple support staff that it was a known issue, etc.... A slap in the face.


I have to agree on all counts. I think I speak for most that aside from the RAM issue, most ppl on here would be happy with the little bumps in ghz, battery, and cache....IF the line issue would have been addressed. I was SO looking forward to my own MBA after WWDC and was so pumped when they lead with hardware announcements, which we all know, they rarely do and now I am back to where I started; contemplating the 13 or 15 MBP, and I can't even figure THAT out anymore. I'm bummed.:(
 

Disavowed

macrumors regular
Apr 10, 2009
143
0
Midwest
Ok, umh it will not turn on! Seriously, I got a DEAD MBA! At least I don't have to think of what to do with it.

sheesh.........I figure someone from Apple would have personally delivered a flawless MBA to you since there it little doubt that you are the machine's biggest fan. That said, that wopuld be presumptuous of the fact that someone from Apple would be reading these posts and doing something about the issues discussed here. I am speechless. Like someone else said earlier, I feel like we got slapped in the face as a group. :mad:
 

GadgetGeek407

macrumors 6502a
Mar 26, 2009
994
61
florida
Ok just saw my 1.6 120gb is 09c90 and manf date is c2486d00 and manf is 610, now what does all this mean? I do see lines they are horizontal almost in a perfect pattern from top to bottom , best way to describe it is it looks like a bunch of perfect lined finger prints all over, is that the lines you all speak of here? by any chance is this display the reason I feel the ical red icon looks like such a dull red where as on my mac mini its a nicer bright red or am i being to paranoid?

Considering this has been sitting brand new under my bed since february and i just opened it n turned it on today, since i had an older one I was using that I sold last week, would they replace in store for new one or Id have to go through applecare? in either case would they just replace display or give me a whole new unit?
thanks guys

i did screen capture dont know if that will allow you guys to see but here and tell me what u think
http://img32.imageshack.us/gal.php?g=picture1nbi.png

but I also just took a picture from my cam cuz it looks like the screen capture isn't showing it on my dell anyways
http://img31.imageshack.us/gal.php?g=img0025v.jpg

in any case im NOT trying to get something for nothing ill pay a difference if i have to or whatever else....I am mad at nobody but myself that i didnt turn this on sooner cause i DO see the lines i need confirmation from you guys though...but jeez even if the new one has lines i dont want it lol....I really didn't think the line issue was THIS widespread ....wow iv always known apple to be a very meticulous company why are they not fixing this? I finally searched this forum and googled it and DAMN im pissed off at myself first than at apple
 

Veinticinco

macrumors 65816
Feb 25, 2009
1,483
1,560
Europe
What a crock of sh*t this is.

Scottsdale, sorry for you I really am - looks like your "third time's a charm" hope was about as 'lucky' as mine earlier this year. I too had nos. 1 and 2 riddled with lines to varying degrees, and the third (the least worse display of the bunch, naturally!) had another hardware problem so I wasn't prepared to risk keeping.

I must admit I suspected that this rev.C would have the same issues - and the second it was clear from the keynote that there was no new display for the MBA unlike the new MBP displays, I just knew it. But to have those fears confirmed just makes my blood boil in anger. How DARE they. They know about the problem of that there's no doubt. So it's clearly a beancounter thing - they figure the cost of fixing it or utilising a different display, far outweighs the cost of having to deal with returns and pissed off customers or "nitpickers" as they probably see those like us who find the issue unacceptable.

What STILL makes me insane is the fact that the issue is variable and therefore all down to QC. It's not a 'quirk' of the machine, it's just shoddy QC and a reluctance and apathy to do anything about it. How ridiculous and infuriating is it that an old display model - the 9C8F - used mostly in the rev.A and some early rev.B's - is the only display reported to be issue-free, and YET STILL they won't listen or act. The FOOLS!!!! :mad:

I've said it before, but given how cursory and half-hearted the MBA 'upgrade' was this time round (no reason whatsoever NOT to solder a 4GB RAM chip on the board aside from cost), and what they've done to the MBP range, in particular the 13", it's now obvious to me what the plan is for the MBA...

The 'Air' brand will not see a next revision... of that I'm convinced.

They are merely keeping the form factor in production to await the components and the development time required to be able to 'thin' the 13" MBP 'guts' down into an 'MBA' type case at some point in 2010. Think of the MBA as a beautiful coma patient on life support showing negligible brain activity but with healthy organs in a rare and elegant configuration never seen before, and so kept on ice for clinical research and development purposes - not a perfect analogy admittedly but there you go.
 

Veinticinco

macrumors 65816
Feb 25, 2009
1,483
1,560
Europe
P.S.

I'll still await your comparison MBA vs. 13 MBP review with curious interest of course, but right now, so incensed am I by the SHEER ARROGANCE and APATHY shown by Apple towards what used to be and still should be their PREMIER FLAGSHIP product, that I'm bordering on not giving them one single euro of my money right now.

As much as I love the MBA, and as much as I realise the new 13" MBP is by far the best all-round choice for a portable Mac right now, I'm not sure I'll jump aboard and just bunker down with my current Mac hardware and wait it out another 6 months. Since I'm not losing a wink of sleep about not being encouraged to upgrade my white 16GB iPhone 3G to the 'new' 3GS (a stopgap model if ever there was one), instead just updating the software, then I think I'm capable of surviving another half year or so without a new laptop. I may crack and get me a new MBP, but then again I may not.

One thing is for sure, right now I'm one very pissed off Apple loyalist of 15 years and it will take something special to win me over again. And no, I don't mean a hypertrophied iPhone iTablet iNetbook thingie. You hear that Steve?! Pissed off. Very.

[/end of rant]
 

redcrow240

macrumors member
Sep 12, 2008
57
0
hey guys,

waiting to hear a little more feedback about the displays. Seems like its gonna be the same as rev B and just hope for the best when ordering (sucks). Sorry to hear about the three duds Scottsdale. I was thinking maybe you should order from amazon next time, I hear people have had alot of success from them. Im still gonna purchase an air cause im a sucker (lol), and because thats what i want in a notebook. Having the unibody already makes the new mbp seem a little difficult to buy without getting the portability of the air that i want.

I was gonna ask if maybe a petition to apple might help? We're not exactly hurting their profits by just going out and buying another apple computer (mbp 13). If anything they'll think people just didnt like the air (high return ratio) and just dump it down the road. Who knows, maybe they'll quietly issue a firmware update or something if we make enough noise.

Its odd to hear people complain and say that apple quality sucks and that they we deserve better, but then turn around and buy another one of their notebooks. Do you guys think they deserve you buying another one of their computers? Almost seems like we're being quietly driven towards the computer thats more cost effective to them. Apple has had plenty of time to fix the displays on the air, a problem that didnt even exist with the first version. As soon as the unibodys came out and they put the 9400 in there....
 

robeddie

Suspended
Jul 21, 2003
1,777
1,731
Atlanta
Apple's cost

Here's what I don't get:

If the line issue is as prevalent as it seems, and as many people have been returning their Air's as it would seem ...

1) Certainly Apple is aware of the problem

2) Certainly it is costing them money to have so many people opening up their boxes, looking at the computer and exchanging 1,2, even 3 times!

It's #2 that makes it so astonishing that they haven't fixed the problem. THIS HAS GOT TO BE COSTING THEM MONEY - and inconvenience.
 

drjsway

macrumors 6502a
Jan 8, 2009
936
2
Lines have nothing to do with display model. I have a 9C90 with no lines and the model on display at my Apple store (rev B) has 9C8F with lines.
 

Veinticinco

macrumors 65816
Feb 25, 2009
1,483
1,560
Europe
Lines have nothing to do with display model. I have a 9C90 with no lines and the model on display at my Apple store (rev B) has 9C8F with lines.

:eek:

Are you absolutely 100% sure about that? It's just that may well be the first reported observation of an 9C8F with lines here on MR.

It's true that the lines are not model-specific although they did seem to plague the old low-end rev.B 9C90 more than the SSD 9C9As.
 

thejadedmonkey

macrumors G3
May 28, 2005
9,234
3,483
Pennsylvania
Ok just saw my 1.6 120gb is 09c90 and manf date is c2486d00 and manf is 610, now what does all this mean? I do see lines they are horizontal almost in a perfect pattern from top to bottom , best way to describe it is it looks like a bunch of perfect lined finger prints all over, is that the lines you all speak of here? by any chance is this display the reason I feel the ical red icon looks like such a dull red where as on my mac mini its a nicer bright red or am i being to paranoid?

Considering this has been sitting brand new under my bed since february and i just opened it n turned it on today, since i had an older one I was using that I sold last week, would they replace in store for new one or Id have to go through applecare? in either case would they just replace display or give me a whole new unit?
thanks guys

i did screen capture dont know if that will allow you guys to see but here and tell me what u think
http://img32.imageshack.us/gal.php?g=picture1nbi.png

but I also just took a picture from my cam cuz it looks like the screen capture isn't showing it on my dell anyways
http://img31.imageshack.us/gal.php?g=img0025v.jpg

in any case im NOT trying to get something for nothing ill pay a difference if i have to or whatever else....I am mad at nobody but myself that i didnt turn this on sooner cause i DO see the lines i need confirmation from you guys though...but jeez even if the new one has lines i dont want it lol....I really didn't think the line issue was THIS widespread ....wow iv always known apple to be a very meticulous company why are they not fixing this? I finally searched this forum and googled it and DAMN im pissed off at myself first than at apple

Are you talking about how the screen has all those wavy lines in it, where it looks like someone's pressing against the back of the LCD? Forgive my ignorance, but I've never seen the lines before... (don't hang out in the MBA forum)
 

aleksandra.

macrumors 6502a
Sep 13, 2008
674
0
Warsaw, Poland
:eek:

Are you absolutely 100% sure about that? It's just that may well be the first reported observation of an 9C8F with lines here on MR.

It's true that the lines are not model-specific although they did seem to plague the old low-end rev.B 9C90 more than the SSD 9C9As.

I have a high-end rev B with 9C90 (and lines). There have been other mentions of both 9C90 in high-end and 9C8F in low-end. I don't know why people suddenly decided it's model-specific. My guess is that since 9C8F was apparently used in original Air (although I may be wrong about it), and high-end rev B became available a few weeks before the HDD version last year (BTW a great marketing move of Apple's, even if it was accidental), more of these might have gotten old screens, creating the impression that more expensive models get better displays, but this is pure speculation.
 

drjsway

macrumors 6502a
Jan 8, 2009
936
2
:eek:

Are you absolutely 100% sure about that? It's just that may well be the first reported observation of an 9C8F with lines here on MR.

I went to the Apple store on Tuesday to see the Rev Cs. They didn't have it in stock yet, but they had a Rev B on display. The lines were faint, but still there. Checked the model, it was 9C8F.

I have had three MBAs:

Rev A, 1.6 HDD - 2/08 - 9C73 - no lines.
Rev B, 1.86 SDD - 10/08 - 9C9A - no lines - logic board failed after a four months and Apple replaced it with another...
Rev B, 1.86 SDD - 3/09 - 9C90 - no lines.

UPDATE: Just reverted back to default Apple profile (Color LCD) and saw very very faint lines. I went back to my calibrated settings (with 2.2 gamma) and lines were gone.

Apple's default profile is very washed out on all their computers, so that explains why lines are more noticeable. I can't check my first Rev B on the default profile (since I don't have it anymore), but my Rev A has no lines, even with default profile.

Everyone should change their gamma to 2.2 regardless. 1.8 is very outdated and I don't know why Apple still ships macs with it as default.
 

xpovos

macrumors 6502a
Jun 7, 2007
512
0
Tennessee
Its odd to hear people complain and say that apple quality sucks and that they we deserve better, but then turn around and buy another one of their notebooks. Do you guys think they deserve you buying another one of their computers?

No, they don't deserve it, and you make a great point that I've thought about a lot before. The problem is, where else are you going to find a user experience as elegant and enjoyable as that provided by OS X on a Mac? OS X on a Hackintosh? No. Definitely not Windows in any flavor, and while Linux/FreeBSD/etc are great operating systems with which I've spent a lot of time, they can't touch OS X on ease of use for normal, everyday tasks. And while Gnome and KDE are both great graphical environments that keep improving, they still look like crap next to Aqua.

It's all OS X. Remove that OS quality from the user experience and Apple loses me and millions of others as customers overnight. But while it's there and doing what it does best, it's hard to not buy another Apple computer, because what are the alternatives?
 
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