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Got my NEW 2016 15" MacBook Pro...SCRATCH right out of the box?

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Clairvoyant129

macrumors member
Jul 21, 2012
35
8
kevin.wadiak said:
Just received my 3rd replacement same scratch as yours. My other two were on the left side now I'm getting one on the right side lol. 2.7 512 460
Click to expand...

I really don't want to wait 2-3 weeks for a replacement since mine is a BTO. This is quite annoying.

Another odd thing about the blemish on my MacBook is that you can't see it when light is shining on it directly. Not sure how bad it is for the other members.

I'm wondering if some disgruntled Chinese factory worker is putting these marks before it ships out lol.
 
K

kevin.wadiak

macrumors member
Oct 30, 2016
44
2
Yea it is i usually just use it for just under the 14 day return window and then return it for the replacement takes about a week. When you walk into an apple store none of there display 15 have it so why should ours. I like to keep my MacBooks in perfect shape then resell and upgrade when the next newest one comes out.
 
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ronaldcastillo

macrumors 6502a
Oct 25, 2009
619
36
kevin.wadiak said:
Just received my 3rd replacement same scratch as yours. My other two were on the left side now I'm getting one on the right side lol. 2.7 512 460
Click to expand...

Received the same spec as yours last Friday and no cosmetic flaw. Only issue I'm having is it's been making this soft clicking noise every minute or so (sometimes 30 secs). Not sure where it's coming from, since the HD is flash. I did update it to 10.12.3 right away, so I'm not sure if something from that update is causing it to make that noise.
 
C

Clairvoyant129

macrumors member
Jul 21, 2012
35
8
ronaldcastillo said:
Received the same spec as yours last Friday and no cosmetic flaw. Only issue I'm having is it's been making this soft clicking noise every minute or so (sometimes 30 secs). Not sure where it's coming from, since the HD is flash. I did update it to 10.12.3 right away, so I'm not sure if something from that update is causing it to make that noise.
Click to expand...

Return that, don't even try to figure out where it's coming from.
 
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ronaldcastillo

macrumors 6502a
Oct 25, 2009
619
36
Clairvoyant129 said:
Return that, don't even try to figure out where it's coming from.
Click to expand...

This sound does get annoying, especially since I use my MacBook mostly in my room where it's quiet. Pretty much sounds like the Magic Mouse clicking but a little softer. Has anyone tried requesting a replacement while keeping the one you have now? & how does that work? It's been hard not having a computer for weeks switching out MacBooks.
 
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RandomRazer

Suspended
Original poster
Jun 14, 2016
236
83
ronaldcastillo said:
This sound does get annoying, especially since I use my MacBook mostly in my room where it's quiet. Pretty much sounds like the Magic Mouse clicking but a little softer. Has anyone tried requesting a replacement while keeping the one you have now? & how does that work? It's been hard not having a computer for weeks switching out MacBooks.
Click to expand...

I dunno about the space grey color thing, but if i guess its cool that its a two tone look lol. really ate the small usbc ports. i ahve to be super carefuly plugging these usbc cords in without fraying the aluminium around the port. and they take a bit of force to take in and out.

id ssay giv eur macbook a few days to see how the sound is. its not gonna hurt as u have 14 days so a few days wont hurt.
 
C

Clairvoyant129

macrumors member
Jul 21, 2012
35
8
kevin.wadiak said:
Yea it is i usually just use it for just under the 14 day return window and then return it for the replacement takes about a week. When you walk into an apple store none of there display 15 have it so why should ours. I like to keep my MacBooks in perfect shape then resell and upgrade when the next newest one comes out.
Click to expand...

I thought about it and decided to return my 2.7/512GB/460. Placed a new order for a 2.7/1TB/460, hopefully this has no scratches.

Can't believe I'm doing this ****, I've never had to play the return and replace game with Apple. If you're paying $3000+ for a laptop, it shouldn't come with scratches right out of the box.
 
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ronaldcastillo

macrumors 6502a
Oct 25, 2009
619
36
Clairvoyant129 said:
I thought about it and decided to return my 2.7/512GB/460. Placed a new order for a 2.7/1TB/460, hopefully this has no scratches.

Can't believe I'm doing this ****, I've never had to play the return and replace game with Apple. If you're paying $3000+ for a laptop, it shouldn't come with scratches right out of the box.
Click to expand...

Same, this is my first Apple product that I had to exchange several times. I'm actually thinking of returning the one I got (since its been making that popping/clicking noise) to get the base model + 460 to save a few. I have the config you originally had, but I realize I don't store much in my MacBook Pro anyways. I wonder how long it would take to order that config.

Did you return the item in store or you did it through mail?
 
C

Clairvoyant129

macrumors member
Jul 21, 2012
35
8
ronaldcastillo said:
Same, this is my first Apple product that I had to exchange several times. I'm actually thinking of returning the one I got (since its been making that popping/clicking noise) to get the base model + 460 to save a few. I have the config you originally had, but I realize I don't store much in my MacBook Pro anyways. I wonder how long it would take to order that config.

Did you return the item in store or you did it through mail?
Click to expand...

Still with me, going to return it tomorrow to the Apple Store. Good thing it's only a 5 min walk from my work.

Did you reformat your drive before returning it?
 
R

RandomRazer

Suspended
Original poster
Jun 14, 2016
236
83
Clairvoyant129 said:
Still with me, going to return it tomorrow to the Apple Store. Good thing it's only a 5 min walk from my work.

Did you reformat your drive before returning it?
Click to expand...

ronaldcastillo said:
Yeah I normally do, turn off FileVault then restore using internet recovery.
Click to expand...
kevin.wadiak said:
Yea it is i usually just use it for just under the 14 day return window and then return it for the replacement takes about a week. When you walk into an apple store none of there display 15 have it so why should ours. I like to keep my MacBooks in perfect shape then resell and upgrade when the next newest one comes out.
Click to expand...

so did u guys end up returning or exchanging or did ur clickin g issue fix itself?
 
R

ronaldcastillo

macrumors 6502a
Oct 25, 2009
619
36
RandomRazer said:
so did u guys end up returning or exchanging or did ur clickin g issue fix itself?
Click to expand...

Brought it into the Genius Bar & he brought it to the back. Suggested to do a replacement. It sucks cause this one was perfect (with no dents/chips/scratches). I ended up getting a refund, I think I'll just get me the base model + 460 since I barely keep anything on my MacBook.
 
R

RandomRazer

Suspended
Original poster
Jun 14, 2016
236
83
ronaldcastillo said:
Brought it into the Genius Bar & he brought it to the back. Suggested to do a replacement. It sucks cause this one was perfect (with no dents/chips/scratches). I ended up getting a refund, I think I'll just get me the base model + 460 since I barely keep anything on my MacBook.
Click to expand...

So you returned it at the store and picking up a base model now?
 
R

ronaldcastillo

macrumors 6502a
Oct 25, 2009
619
36
RandomRazer said:
So you returned it at the store and picking up a base model now?
Click to expand...

Returned through mail, since the store couldn't do the return for a replacement in store. Still waiting to get the refund. Think I'll just go with base + 460. Debating if I should do 512GB, but I don't use much space to begin with.
 
R

RandomRazer

Suspended
Original poster
Jun 14, 2016
236
83
ronaldcastillo said:
Returned through mail, since the store couldn't do the return for a replacement in store. Still waiting to get the refund. Think I'll just go with base + 460. Debating if I should do 512GB, but I don't use much space to begin with.
Click to expand...
i got 512 casue, well 480 dollarshere in canada to jump form 512 ot 1TB. OMG. unlike process and video, i can always have ane xternal memory where as performance gains, not so much
 
B

brandscill

macrumors 6502
Jul 10, 2008
442
89
Got mine delivered today and scratched on both sides.

IMG_0179.JPG IMG_0180.JPG
 
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TeaOem

TeaOem

macrumors newbie
Jan 21, 2017
20
4
Clairvoyant129 said:
I had to return my first MacBook due to a blemish below the right speaker grill. The second MacBook had no scratches but had a metal deformity above the right speaker grill. Returned that and now with my third replacement it is perfect.

2.9/1TB/460
Click to expand...

And nicks on the edges? You can feel them with your finger.
 
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