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Got my NEW 2016 15" MacBook Pro...SCRATCH right out of the box?
- Thread starter RandomRazer
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Dunno why you continue to quote / name me, given that you don't seem to like what I have to say.
Well, I do understand you need for unblemished possessions. For quite a few around here, being born rich results in an over inflated sense of ones importance. Ya'll have no real need for a MacPro or a Mercedes Benz SUV, but it sure must impress Wall Street lackeys and hot bits of stuff on trips to Tiffany's
If a scratch negatively affects product experience, so be it, though I can't help but feel some here are taking Marketing 101 way too seriously. Folks who do have a real use for what a MacPro can do probably don't give a hoot.
Oh, and here's my daily ride in use, touring Koh Yao Noi. Probably less than pristine when I bought it 13 years ago, I was not bothered; I needed transport. It has picked up plenty of scratches since…… likewise the Mac Mini I bought 7 years ago, and is occasionally transported by bicycle or motorcycle.
Yeah, yeah…. I know I'm a pleb who will never understand what a patrician has to go through to keep up appearances.
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Was it really necessary for you to make unfounded attacks on the economic classing of people just because they don't want a damaged item straight out of the box?
For most people, a product being worn through personal use is one thing, but arriving scratched through a faulty manufacturing tool is quite another.
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He can't help himself, really. He's salty and apparently believes that anyone with more money than he has (judging by his posts, he really wants everyone to know that this is not a high bar) is completely and utterly entitled. For some reason he also equates owning a Mac Pro (perhaps he meant MBP since this is the MBP forum) to the same level of wealth that it takes to own a Mercedes SUV and jewelry from Tiffany (bought my first MBP when I was driving a nearly 10 year old Honda Civic). It's odd, I've never seen somebody brag and denigrate others so much about how much money they don't have in comparison. The lack of money is actually a virtue for him and also a cudgel to be used against others.
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Update on mine: requested a replacement 29 December; Apple received my return 3 January; replacement preparing for shipment today, 4 January.
You know I never liked you, but even I have to admit that I agree with you 100% on your reply to my post.
Just got my replacement #2 today. Finally! No scratches or chip mark! Let's hope I don't run into any software issues.
Got my SG 256/2.6/460 today, and of course I draw the lotto and have the scratch. It's very apparent in decent lighting, but I'm going to play with the Mac a bit to see if there are any other issues-- if not, I may just let it go. I intended to put a decal over the area anyway.
Anyone have experience getting the scratch warrantied from Apple, when NOT purchased from them directly? (My SG is from Adorama, and they don't accept returns if the machine is working fine).
Anyone have experience getting the scratch warrantied from Apple, when NOT purchased from them directly? (My SG is from Adorama, and they don't accept returns if the machine is working fine).
doesn adorama have a return period? u should ahve bought from apple directly, not sure why u didnt.
got a pic?
Mine (BTO, 2.9/2TB/460), was marked as shipped within the last hour or two! 10 January estimated delivery via UPS 2-3 Day shipping, but holding a tiny crumb of hope for Friday.
Adorama and B&H have strict return policies for laptops (must be defective, or unopened). They had amazing deals for the MBP-- $100-300 off plus no tax out of NY. I've attached a pic of my scratch.
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I heard users complaining that not only the scratch was an issue but also the touchpad with dead spots on it. I have no idea how those scratches were caused but I wouldn't wanna take the risk of a dying touchpad or any other parts in the near future. especially given the fact that many parts cannot be replaced easily.
Of course there's Apple care and also a chance that there is no connection between the scratch and dead spots on some users touchpads...it's just my personal opinion.
Of course there's Apple care and also a chance that there is no connection between the scratch and dead spots on some users touchpads...it's just my personal opinion.
I asked for a replacement of my SG 2.9/455/1TB on Dec 12th and received the new one on Dec 28th. 16 days turn-around isn't bad for a BTO, I must say.
The previous one had a defective fan and no scratch. The new one is flawless (knock on wood!) and doesn't have any scratches either.
The previous one had a defective fan and no scratch. The new one is flawless (knock on wood!) and doesn't have any scratches either.
Has anyone else had comsmetic problems like this with your new 2016 macbooks? what did apple do? i know they would likely just replace it but i dont want to wait another month AGAIN
I have the same problem, just got my new MacBook Pro 15" opened the box and noticed this immediately, box was all intact with no damage and sealed in plastic. I purchased this from Adorma, so I contacted Apple due to adorama's return policy. I told Apple about this discussion so they can look into possible manufacturing errors. Looks like we have the same scratches in the same locations. I have one under the right speaker that is a little larger and more obvious than the one on the left side.
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Same issue here onto my third replacement first one had dead pixels
Second replacement had scratches third replacement due to arrive next week.
Second replacement had scratches third replacement due to arrive next week.
Did you purchase from Apple or an authorized reseller, who did you contact to get a replacement. I have been buying mac computers my whole life, and never had a problem, ever. Wonder what is happening here and why so many problems. You could buy a used car for what they cost.
Got my third MBP today. First one went back for blown speaker Boot Camp issue (it had the under speaker scratch), second one went back because the N key would only register if pressed firmly from the top two corners (also had the scratch), and now the third model, which surprised the tech again when I bet that the scratch would appear yet again on the sealed model they brought out, and to nobody's surprise this new one's got it too, albeit a little bit smaller. I told them I'm letting it fly in lieu of getting an otherwise perfect machine, but that people on here are 200+ posts deep talking about receiving their third and fourth replacements for this scratch, and they took notes and asked where the thread was located.
Tons of returned models for just the scratch must really be a thorn in their side now and I'd imagine they have to be trying to fix it - but who knows. They were reluctant to allow me to return my defective keyboard model because it would be "yet another unsellable machine" and instead wanted me to send it off for repair. No way, not for $3500 and three days left on my return period. I said if that were the case, to process the return immediately. Ended up finding an in-stock model with my specs in Boston so I drove the hour to get it. Hopefully the last time I'll have to do this.
These have all been SG 2.9/1TB/Pro 460 models.
Tons of returned models for just the scratch must really be a thorn in their side now and I'd imagine they have to be trying to fix it - but who knows. They were reluctant to allow me to return my defective keyboard model because it would be "yet another unsellable machine" and instead wanted me to send it off for repair. No way, not for $3500 and three days left on my return period. I said if that were the case, to process the return immediately. Ended up finding an in-stock model with my specs in Boston so I drove the hour to get it. Hopefully the last time I'll have to do this.
These have all been SG 2.9/1TB/Pro 460 models.
Had this 13 inch base model for a couple of days now. The first one I got had a scuff on the bottom case. I thought this second one was perfect until I noticed this. It only looks bad when I shine a light on it but now I know its there it will be going back, in normal lighting it looks nowhere near as bad as that though.
