Even without the time and amount of phones that will always happen. No production process is perfect even with all the checks.
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iPhone X Green line down side of iPhone X screen
- Thread starter tmiles81
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Even without the time and amount of phones that will always happen. No production process is perfect even with all the checks.
Refurbished item. Its not what I paid for, I paid for a brand new iPhone in box. If said product is defective, I have to now settle for a refurbished iPhone? no.....thanks
It hasn't been out more than 4hrs, they haven't had any phones to refurbish yet.
Refurbished is anything not in a fresh white box from China....
Theres brand new in box and refurbished.
Thanks everyone for the sympathy in this matter. Many have said to head to Apple and all will be sorted. I am definitely doing that. If the problem didn’t present itself right before midnight local time I’d have been at my local store already. As it is now, a few minutes before 7am, I’ll get ready to head there for opening at 9am.
Will post back here how it all goes!
Will post back here how it all goes!
Line-Gate should be reserved for when the iPhone box is empty and is filled with cocaine instead.
Apple store replaced the bad unit with a fresh one.
The genius had not seen this occur before (obviously since so new) and another guy said this is their first faulty unit of an iPhone X!
Unfortunately this meant no go on a free case or anything but so be it!
Great service from the team as well for what is my first Apple product issue!
The genius had not seen this occur before (obviously since so new) and another guy said this is their first faulty unit of an iPhone X!
Unfortunately this meant no go on a free case or anything but so be it!
Great service from the team as well for what is my first Apple product issue!
Oh no! Can I ask if it looks almost identical to my picture?
Did it happen while you were using the phone?
Apple were fantastic about it when I took it in so fear not!
Besides the point that the X and 8 have IP67 water resistance, no it has not been in contact with water. Was just using it at my desk when the bright green line showed up on the right side.
Glad it worked out for you. My 8 had a screen defect on launch day and I got a new one right away to replace it.
I'd been using mine since about lunch on Friday, so it happened after a little more than 24 hours.
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I had the same issue! Went to the nearest apple store (1 1/2 hours away) and replaced it. Was the last unit they had! Lol
Excactly like your picture! But get this, before I get to the Apple store I decide to go ahead and use it, set it on a wireless charger a friend has to try it out and the line went away. So will see what they say
