I got my mom one after her 5th gen iPad suddenly broke, and she loves it. For her, the newer design and slightly larger screen (as well as the blue color) makes it a more exciting experience than if I had just gotten her a 9th gen, which looks, well, old.
The processor being a generation up from the 9th also makes it more likely that it will work better for longer. She was thrilled with the landscape camera too because she was always annoyed with the camera being on the side when she’d do FaceTime or zoom calls.
She has no interest in an Apple Pencil, doesn’t care about the USB speed because she will never use that port for anything but charging it, and doesn’t want to use a keyboard with her iPad so we don’t have to worry about a keyboard case.
As others have said, I truly wonder how many people complaining about this iPad would have even been considering an entry basic model. I don’t think my mom is that unique in that she mainly uses her iPad for Facebook, games, photos, and occasionally watching videos. She doesn’t need or want an Air.
When the original iPad first came out, remember that it was priced starting at $500, half of what was rumored, and that was with 16 gigs of storage. Today, that’s about $680. This new iPad is worth $449 imo.