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I'm planning to launch a class action against Apple about MobileMe, anyone up for it?
- Thread starter heller14
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Yep, we have laws around here in Brussels, and every company has to respect them however trendy/cool/fashionable they are. We take consumer protection very seriously.
The "clerk's desk" has already been consulted and also some European MP, Ministers, some EU members representations, etc...
But I will stop my little investigation here, I've learned enough about what we wanted to know.
So, ladies and Gentlemen, have all a very good night and THANKS a lot for all your nice advices and informations it'll be usefull in the months to come.
See you soon...
I posted back in page 4 and here's my solution to you
Nothing hard right?? just borrow someone's CD and voila... I can't see how this is really hard for you. Don't act like you're a white knight and say that my solution is a piracy issue when you are whining like this lol. In fact, do something to solve the problem and stop complaining.
Indeed, your solution is a piracy issue, i'm not doing this, it is unlawfull and imoral. Voila !
But thanks for the advice.
Indeed, your solution is a piracy issue, i'm not doing this, it is unlawfull and imoral. Voila !
But thanks for the advice.
Ah Mr. Whiney White Knight.
Are you serious?? You'd rather paid hundreds thousands for lawyer and launch a class action suit over something you can solve by BORROWING a CD from a friend.Oh well, whatever suit your boat, bro.
yeah i agree with davidjearly that if it took 2 or 3 years for an upgrade im pretty sure apple would be in trouble and also PCs upgrade their machines just as much yes they are just as usable like your OS 10.3.9 but are limited so getting all hyped up about how Apple is upgrading so fast is ridiculous like at school we have Dell optiplex GX240 and we cant do much on them at all probably just as much as your 10.3.9
iCrap
I think that everyone is missing the point. Apple is pulling the same crap Microsoft is famous for, screwing people for the quick buck. Apple users are loyal and expect Apple to be the same. They just through us under the bus to grab a big chunk of the telecommunication pie. You should never crap on the people that made you what you are today. That is a play out of the Bill Gates playbook. We have the right to be pissed off if they don't even answer our request for help.
Edit: Some people are asking me how I got screwed. Ok I run a few things with my .Mac account email address for contacts around the world. When I have to use yahoo mail to contact people it just looks bad. Everyone knows that free email services are for kids and losers that can't afford a real account. The main reason I use a yahoo account is to contact places that you just know your going to get spammed to death. Two weeks of not having email and info I need could have cost me a lot that I don't even know about. The time of the mess at half way into the year, the middle of my account time, may or may not have been planed. If we .Mac users were given a chance to opt out would have been nice. Or even better they should have set up a different system for the Iphone and MM. At least they could have had more tech support help for us long time Apple users, instead they put all their effort into new customers.
And just because I'm new to this forum I'm not new to computers, I worked with them when they ran programs on paper cards and 5 hole tape, about 40 years now.
I think that everyone is missing the point. Apple is pulling the same crap Microsoft is famous for, screwing people for the quick buck. Apple users are loyal and expect Apple to be the same. They just through us under the bus to grab a big chunk of the telecommunication pie. You should never crap on the people that made you what you are today. That is a play out of the Bill Gates playbook. We have the right to be pissed off if they don't even answer our request for help.
Edit: Some people are asking me how I got screwed. Ok I run a few things with my .Mac account email address for contacts around the world. When I have to use yahoo mail to contact people it just looks bad. Everyone knows that free email services are for kids and losers that can't afford a real account. The main reason I use a yahoo account is to contact places that you just know your going to get spammed to death. Two weeks of not having email and info I need could have cost me a lot that I don't even know about. The time of the mess at half way into the year, the middle of my account time, may or may not have been planed. If we .Mac users were given a chance to opt out would have been nice. Or even better they should have set up a different system for the Iphone and MM. At least they could have had more tech support help for us long time Apple users, instead they put all their effort into new customers.
And just because I'm new to this forum I'm not new to computers, I worked with them when they ran programs on paper cards and 5 hole tape, about 40 years now.
i don't think apple set out "throw us under a bus to grab a big chunk of telecommunication pie". They merely had lots of unforeseen problems with a new product. Do you really think that a bunch of employees at apple had a meeting and said "lets take a play from the Bill Gates playbook--we'll crap on the people that made us who we are by failing the launch of MobileMe!"
why would Apple purposely try to hurt its customers, and Apple's own reputation? It just doesn't make sense to me.
I've been a .mac customer for almost a year now, and I have no problem with MobileMe. Yes, it had a rough start. Yes, some issues still need to be ironed out, but overall.....I like it and I'm going to stick with it.
LOL, I wish I had a penny for every newbie posting on the MobileMe forum. I certainly could make an easy living. It's interesting, a new account gets created, the majority are in July, so far, and then they post a very negative post and make it seem like they've been a dot Mac customer forever. They scream how much Apple has screwed us all on MM.
What I would like to know is how could Apple have screwed YOU? The existing dot Mac customers still receive the same service we've received prior to Mobileme less the iCards and Groups, in fact MM is just an add on of features for the existing .Mac customers. If anything some people are having email issues but nobody was screwed here.
As for the newbies to Mobileme, other than pre-authorization on your credit card for the trial subscription there's NO WAY you could have gotten screwed by Apple with Mobileme, you are on a free trial and have invested virtually nothing since the service has only been in existence for 2 weeks.
Please don't try and go there that you are a long time Mac user and you've had dot Mac for years because then my above post applies to you. Sorry but newbies on this forum are held suspect because all their posts on Mobileme are only rants.
Stumbled on this thread whilst googling "Class Action MobileMe"... I half expected some 'ambulance-chasing' US lawyers to be putting something together.
I've been a .Mac user and and less than happy that since "upgrade" to MobileMe, I can't access my webmail on my work PC since it uses IE6. Also, when I travel, I need the flexiblity to be able to log onto any PC and check my emails and MobileMe doesn't offer this. Because of this, I've had to change my email.
I have been offered by Apple a partial refund for the £70 I originally paid for .Mac, but I am going to try to press for a full refund. Although I'm sure it won't come to it, I have considered legal action.
Although it looks like I've missed all the fun on the thread above, I think what some posters may have been alluding to is the fact that under EU law, consumers have the benefit of the Unfair Terms Directive which basically says that, whatever it may say in a company's terms and conditions they cannot enforce unfair terms against a consumer.
How a court would look at these, I'm not really sure. However, in general, courts are fairly sympathetic to consumers, especially when they are pitched against a global corporation. Therefore, the OP's suggestion of legal action may not be as silly as some suggest.
In realty, big corporations are usually quite pragmatic and therefore will often offer to settle a small claim rather than fighting it in the courts and incurring disproportionate legal costs.
I've been a .Mac user and and less than happy that since "upgrade" to MobileMe, I can't access my webmail on my work PC since it uses IE6. Also, when I travel, I need the flexiblity to be able to log onto any PC and check my emails and MobileMe doesn't offer this. Because of this, I've had to change my email.
I have been offered by Apple a partial refund for the £70 I originally paid for .Mac, but I am going to try to press for a full refund. Although I'm sure it won't come to it, I have considered legal action.
Although it looks like I've missed all the fun on the thread above, I think what some posters may have been alluding to is the fact that under EU law, consumers have the benefit of the Unfair Terms Directive which basically says that, whatever it may say in a company's terms and conditions they cannot enforce unfair terms against a consumer.
How a court would look at these, I'm not really sure. However, in general, courts are fairly sympathetic to consumers, especially when they are pitched against a global corporation. Therefore, the OP's suggestion of legal action may not be as silly as some suggest.
In realty, big corporations are usually quite pragmatic and therefore will often offer to settle a small claim rather than fighting it in the courts and incurring disproportionate legal costs.
I myself are not into class action thing, but if you know the "disaster" happening in MobileMe, no one can deny the feeling of doing so.
It's not just some features less than DotMac. It's not just 1% of users lost (and regained?) their email. More and more people are having trouble regarding MobileMe service. I see many people laughing at the original poster are luckily having no trouble, but I think Apple itself knows about how bad the situation is.
I wish you keep having LOL with your MM.
you have only been on the board for like how long? one year? LOL. Some people that created accounts on here have been long time lurkers and only decided to create an account when there was something worth posting.
