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Please select GPU type and if you see the flickering glitch on the display:


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kkh

macrumors regular
Aug 22, 2020
206
141
As I said the last time someone asked "why read this thread, then?", it's to provide balance. Just think what this thread would be like if the only posts were @auralux's incessant "DAY XX WITHOUT A FIX" and people asking "is the worst thing since that time Tim Cook ate an aborted fetus or what?!?"

We wouldn't have the perfectly reasonable workaround for people who need to get their work done while this, almost assuredly, software issue is worked out. If people only complain and gripe on forums that's all anyone will see.
A balance? What balance? We are talking about the machine having either software or hardware issues or both. Nothing has been confirmed as of the writing of this post. That is a fact. Not fiction. And it does not go away with "balanced reporting" attempting to downplay it. And a workaround? Why? I paid ~$5k for this machine. I expect it to work as advertised, as-is. Simple stuff, really.
[automerge]1600276513[/automerge]
THIS IS THE FIX for now... implement this and the world can turn again... Switch to any scaled resolution other than default! Pick any one of the red boxes and get back to living again. How hard is this?
View attachment 953966
Does not fix the corners.
 

torifile

macrumors regular
Original poster
Aug 10, 2020
158
161
A balance? What balance? We are talking about the machine having either software or hardware issues or both. Nothing has been confirmed as of the writing of this post. That is a fact. Not fiction. And it does not go away with "balanced reporting" attempting to downplay it. And a workaround? Why? I paid ~$5k for this machine. I expect it to work as advertised, as-is. Simple stuff, really.
A balance of "this computer is a POS and I can't use it" with "It's fine. It doesn't interfere with my work and there are several completely reasonable ways to mitigate it or, if you've been planning on using dual displays, you won't even be affected".

I don't know if you've noticed, but there have been multiple questions along the lines of "should I buy now or wait?" If left to the doomsayers, the answer would a resounding "WAIT!" when there's much more to be said about the issue. Now, can we stop policing who should be reading this thread? They, next to the needlessly repetitive posts, are the most useless replies in here.
 

kkh

macrumors regular
Aug 22, 2020
206
141
A balance of "this computer is a POS and I can't use it" with "It's fine. It doesn't interfere with my work and there are several completely reasonable ways to mitigate it or, if you've been planning on using dual displays, you won't even be affected".

I don't know if you've noticed, but there have been multiple questions along the lines of "should I buy now or wait?" If left to the doomsayers, the answer would a resounding "WAIT!" when there's much more to be said about the issue. Now, can we stop policing who should be reading this thread? They, next to the needlessly repetitive posts, are the most useless replies in here.
That is just your personal opinion. Am I not entitled to mine? In a public forum? I am 100% certain that anybody reading this thread is capable of drawing their own conclusions as to whether to purchase a machine or wait.
 
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AZREOSpecialist

Suspended
Mar 15, 2009
2,354
1,280
Does not fix the corners.
It doesn't have to because that's not what most people are concerned with. I don't know anyone who wastes any time worrying about a 10 square pixel corner (100 pixels in total) on a screen with almost 15 million. The rest of us should be able to find a support group.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
A balance of "this computer is a POS and I can't use it" with "It's fine. It doesn't interfere with my work and there are several completely reasonable ways to mitigate it or, if you've been planning on using dual displays, you won't even be affected".
These posts -- as posted by all of us here -- automatically and by default form the correct balance we are all seeking.
 

torifile

macrumors regular
Original poster
Aug 10, 2020
158
161
These posts -- as posted by all of us here -- automatically and by default form the correct balance we are all seeking.
And those of us who are fine with the situation until a fix is released provide it. If we left, as you suggested, it wouldn't happen. Now, I'm done with this particular line of conversation. It's a waste of time.
 

kkh

macrumors regular
Aug 22, 2020
206
141
It doesn't have to because that's not what most people are concerned with. I don't know anyone who wastes any time worrying about a 10 square pixel corner (100 pixels in total) on a screen with almost 15 million. I think the rest of us can find a support group.
You do not know anyone? I worry about it. Because what is that an indicator of? I guess I will go find that appropriate support group. Thanks for the tip.
 
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dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
As I said the last time someone asked "why read this thread, then?", it's to provide balance. Just think what this thread would be like if the only posts were @auralux's incessant "DAY XX WITHOUT A FIX" and people asking "is the worst thing since that time Tim Cook ate an aborted fetus or what?!?"

We wouldn't have the perfectly reasonable workaround for people who need to get their work done while this, almost assuredly, software issue is worked out. If people only complain and gripe on forums that's all anyone will see.
You and quagmire are quite a pair! Reminds of a couple of children stomping their feet. You both are acting like gatekeepers expecting everyone to think like you do and react like you do. It’s pathetic. Let people be themselves and stop being control freaks.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
And those of us who are fine with the situation until a fix is released provide it. If we left, as you suggested, it wouldn't happen. Now, I'm done with this particular line of conversation. It's a waste of time.
I was responding to this, just to clarify:
Either I have ignored these parts of the forums for too long and forgot the incredible overblowing issues effect people tend to create which is hard to dissuade people from or these forums are quickly going downhill in pushing out any moderate people and only the extreme mindsets are allowed.
We are not overblowing anything in this particular thread. Certainly not any more than you are overblowing this not being an issue.

Keep saying there is no issue. And I will keep coming back saying there is an issue. Balance.

Anyway.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
Does it make you feel better to get that scripted response that "Apple is looking into it"? Especially since you know they are by reading this thread so you calling them again to see is just freaking pointless and borderline harassment.
Como what? Sorry but Apple called me. I did not call them. They called me twice in fact. Gasp! Asked for details!? Are you suggesting I report that as harassment?
What I want to see in this thread is the little bit of useful info that has come from it vs the white noise the majority of this thread has turned into. The useful info being those who have been in contact with Apple engineering, how changing the display modes seems to mitigate the issue or having an external monitor does as well. Or the fact doesn't really happen in Windows. That is useful info I want to come into this thread to find.
Does not fix the corner issue, suggesting the problems do not go away. Again, why would I purchase a machine for ~$5k and employ workarounds for it to function as it is supposed to? What!? And Windows?! What? What is that? I bought this machine specifically to run macOS. People still use Windows? Why? To suffer? To induce migraines?
 

ninecows

macrumors 6502a
Apr 9, 2012
760
1,249
The corner issue seems to be software related if everyone can reproduce it.

Reading the posts the white line seems more random and I fear that it’s hardware related (to some extent) and it might be there frequently from day one, occur rarely, will only happen months from now or perhaps never.

I am neither a hardware or software engineer, but could it be that the software (OS & drivers) asks the GPU to do something that it won’t do perfectly due to some hardware defect? In other situations (running Windows or dual monitor) that request is not made and the line won’t show? Some GPU’s won’t have the defect (yet) and you won’t see the white line.

I’m just guessing here ;-)
 

quagmire

macrumors 604
Apr 19, 2004
6,985
2,492
Como what? Sorry but Apple called me. I did not call them. They called me twice in fact. Gasp! Asked for details!? Are you suggesting I report that as harassment?

Does not fix the corner issue, suggesting the problems do not go away. Again, why would I purchase a machine for ~$5k and employ workarounds for it to function as it is supposed to? What!? And Windows?! What? What is that? I bought this machine specifically to run macOS. People still use Windows? Why? To suffer? To induce migraines?

When I was saying you, I was talking in general you as I was referencing the discussions in this thread. Not directed at you specifically.

Where have I denied that this is an issue? I have the white line glitch so why would I say it isn't an issue? You know why it is useful to know that it doesn't occur in Windows? That points it is software not hardware. A hardware fault would have it happen in both. I am not suggesting to use Windows instead. The other steps are mitigations to deal with it until Apple fixes it.

Like torifile, I am out. I am tired of reading 5 pages worth of white noise to find any little bit of useful information about the bugs. That is why I come to this thread.... Useful info on what is going on.... Not complaining how we are on day 36 without a fix, or how one spent $5000 and demands software to be perfect on day 1, or whatever. That isn't useful to me. So now I wait for another supplemental update to Catalina which hopefully lists this bug as a fixed issue in the notes or a front page article saying it is fixed.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
The corner issue seems to be software related if everyone can reproduce it.

Reading the posts the white line seems more random and I fear that it’s hardware related (to some extent) and it might be there frequently from day one, occur rarely, will only happen months from now or perhaps never.
Thus far, everybody with the corner issue seems to have the white lines issue and vice versa. While the white lines issue is more random, both issues seem to be related to how the interface is layered and how alpha or transparency is used to render those components.
could it be that the software (OS & drivers) asks the GPU to do something that it won’t do perfectly due to some hardware defect?
Yes. Maybe something in the Metal driver is "asking" the card to render something it should know how to do but does not. And maybe it is the first instance of such a request. Or an accumulation of such requests.
In other situations (running Windows or dual monitor) that request is not made and the line won’t show? Some GPU’s won’t have the defect (yet) and you won’t see the white line.
This could be. Again, could be simply software. Or could be hardware. And certain types of draw calls introduce a hardware level bug. We simply do not know yet.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
When I was saying you, I was talking in general you as I was referencing the discussions in this thread. Not directed at you specifically.
Fair enough.
Where have I denied that this is an issue? I have the white line glitch so why would I say it isn't an issue? You know why it is useful to know that it doesn't occur in Windows? That points it is software not hardware. A hardware fault would have it happen in both. I am not suggesting to use Windows instead. The other steps are mitigations to deal with it until Apple fixes it.
You simply do not know. Neither do I. Windows does not utilize Metal drivers to render its UI. If something about the hardware is not 100% a certain type of draw call (originating from software) may expose a hardware bug in macOS only. That is why saying "does not happen in Windows, must be a software only issue" is misleading at best.
Like torifile, I am out. I am tired of reading 5 pages worth of white noise to find any little bit of useful information about the bugs. That is why I come to this thread.... Useful info on what is going on....
Apologies for not being useful enough to you. I have researched this issue any way I can and posted my findings in this thread. I have also reported all of the same information to Apple when they called and asked me to provide details to them. While that is not enough for you, I hope it is of some value to others and Apple. As I am sure you will encounter everywhere, you will have to find what is useful to you and navigate through the noise.
how one spent $5000 and demands software to be perfect on day 1, or whatever.
Again, you are assuming way too much by saying it is software. We do not know yet.
 
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ninecows

macrumors 6502a
Apr 9, 2012
760
1,249
Thus far, everybody with the corner issue seems to have the white lines issue and vice versa.

Not me. At least not so far. I’m not recording my screentime but I think I’m in the neighborhood of 10-15 h in total with it without seeing the white line.

Hence my question on how frequently it occurs.
 
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kkh

macrumors regular
Aug 22, 2020
206
141
Not me. At least not so far. I’m not recording my screentime but I think I’m in the neighborhood of 10-15 h in total with it without seeing the white line.

Hence my question on how frequently it occurs.
It certainly occurs multiple times per day. I tend to get the lines in clusters... several in a brief period of time and then nothing for a long time. If you have not seen them at all, then this could be a clue for the rest of us. Maybe you mentioned this already but when did you order or get the machine? Very recently? Mind posting a screen shot of your System Report > Graphics/Displays?
 

torifile

macrumors regular
Original poster
Aug 10, 2020
158
161
Not me. At least not so far. I’m not recording my screentime but I think I’m in the neighborhood of 10-15 h in total with it without seeing the white line.

Hence my question on how frequently it occurs.
Because this more data - I've never had the corner issue while I have seen the white line glitch.
 

ninecows

macrumors 6502a
Apr 9, 2012
760
1,249
Received on Aug 27th. Here's the system report (and in danish - but I guess you can deduce what's what)
Skærmbillede 2020-09-16 kl. 20.26.57.png
 
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kkh

macrumors regular
Aug 22, 2020
206
141
...but why does it say 0.5x resolution in the "UI ligner:" line?
That's how retina screens work. While your maximum screen resolution is 5120 across, the UI itself is scaled up to render the same as it does on a 2560 screen. That way the UI components remain the same predictable size across various machines. You can change this with Scaling (or Skaleret). Most people leave it at default, afaik.
[automerge]1600281723[/automerge]
Because this more data - I've never had the corner issue while I have seen the white line glitch.
You have an external display attached, correct?
 

ninecows

macrumors 6502a
Apr 9, 2012
760
1,249
Ok... I must have been staring too much at my screen. Once in a while it's like one of the icons in the dock will flash some kind of animation. It happens too fast for me to really see what's going on. Perhaps it jumps. It's far less than a second. Maybe 1/10th of a second?

But no white lines.

Sorry for flooding this thread. Will stop for now and go to bed. Rest my eyes a bit ;-)
 
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torifile

macrumors regular
Original poster
Aug 10, 2020
158
161
That's how retina screens work. While your maximum screen resolution is 5120 across, the UI itself is scaled up to render the same as it does on a 2560 screen. That way the UI components remain the same predictable size across various machines. You can change this with Scaling (or Skaleret). Most people leave it at default, afaik.
[automerge]1600281723[/automerge]

You have an external display attached, correct?
I do but even before I hooked it up, I didn't see it.
 
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