Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iMac shipping status?

Argand said:
I just talked to the FedEx international priority shipping department. My package has been listed as "left origin" in China since 9/29 9:30 PM (their time), which was 56 hours ago. Of course, it says "package received after cutoff". The person I talked to said “it did not make it on the plane”, and that "left origin" simply meant that it was waiting to get on a plane to leave. He also said that the Chinese "golden week" holiday meant that they have skeleton crews working and everything will be delayed.

This is my first Mac. I've been waiting for a year now (was waiting for Leopard) and can’t wait anymore. I bought it knowing full well that I would buy Leopard in a few weeks, and now I have to wait even longer! Noooo!
Click to expand...

I was/am in the same boat - waited a long time to buy my first Apple, have been in limbo since I put in the order August 21, finally saw it listed on FedEx.com as having "left origin" in Shanghai 6:41pm on 9/29... and it's sat at that status for the past three days, taunting me every time I refresh the site.

Until I rechecked it an hour ago, when it said "Oct 3, 12:47am, In Transit, Xinjinqiao, CN". Which 1) reminded me that there's an international date line between here and there, so it's not time travel, and 2) made me look in an atlas to see where the heck Xinjinqiao China is. (I still don't know - probably because Google, MapQuest, my atlas, and FedEx all have different ways of transliterating the same place name.) All I know is, it's moving again, holiday or no holiday.

Y'know, back in the bad old days, we wouldn't be able to torture ourselves (and others) like this - we just would have been left in the dark, and it would have showed up when it showed up. But then we'd miss out on all these lessons in international shipping logistics and stuff. Hm.
 
Recap: I ordered a 2.8GHz, 1GB, 500GB HD on aug 14th at a reseller here in Belgium. 4 weeks later, I was told that it would take a least another 3 weeks to ship. I canceled the order, and placed it directly at the apple store (sep 14). The estimated delivery date when I placed the order was sep 21th (1 week later). Sep 21th came ... and went by without a delivery. On sep 27th, the iMac finally arrived ... only to find out that they shipped a stock 2.4GHz, 300GB HD (which I could have taken home from the reseller on aug 14th). After a few calls to Apple support, they agreed to immediately reorder the 2.8GHz configuration (the 2.4GHz was collected later by TNT), telling me that it would be delivered by the end of this week (oct 3-4). When I called earlier today, they again confirmed that it would be shipped either late today, or early tomorrow.
However, when I came home and checked my order status, it now gives an estimated delivery date of oct 10!! This is getting ridiculous: I went for the iMac (instead of waiting for the new Mac Pros which are rumored to come out this fall) because I wanted to have the new computer during my holiday (which is now over) so I could do something about the backlog of pictures and video waiting to be edited. I've been waiting for 8 weeks now, and I'm getting tired of it. And I know... there are worse things in the world than this, but still, how hard can it be to ship a computer in less than 2 months (or at least give a close enough estimate)...
 
Shipping question. It's not an iMac but I'll ask anyway.

I ordered a Mac Mini with a keyboard and AppleCare.

In the order status it says

Not Shipped Yet:
Mac Mini

Shipped on: Oct 2, 2007:
Keyboard

Complete:
AppleCare

What does "Complete" mean? Does it mean it was delivered? lol I didnt receive anything. lol
 
hummm

Maxime said:
Shipping question. It's not an iMac but I'll ask anyway.

I ordered a Mac Mini with a keyboard and AppleCare.

In the order status it says

Not Shipped Yet:
Mac Mini

Shipped on: Oct 2, 2007:
Keyboard

Complete:
AppleCare

What does "Complete" mean? Does it mean it was delivered? lol I didnt receive anything. lol
Click to expand...

AppleCare does ship separately, you will get a CD. Check your front door daily...
 
My TNT tracking was updated again last night. However after showing at the Arnhem hub yesterday, it now appears to be no where, lol

02 Oct 2007 20:35 ??????????? Consignment Passed Through Transit Point
02 Oct 2007 01:33 Arnhem Hub Consignment Received At Transit Point
02 Oct 2007 01:32 Arnhem Hub Consignment Passed Through Transit Point
29 Sep 2007 10:14 Shanghai Shipped From Originating Depot
28 Sep 2007 15:41 Shanghai Consignment Received At Transit Point
28 Sep 2007 15:35 Shanghai Consignment Picked Up
 
I paid saturday with a bank transfer (they'll start putting everything together when they get my money).. The money is off my bankaccount, so it should be on its way to Apple. My status is still set to "Under review" though, hope that'll change soon.
 
I just noticed that my stuff is getting shipped via Purolator. Is Purolator the shipping company they use for Canadian shipment?
 
Maxime said:
Shipping question. It's not an iMac but I'll ask anyway.

I ordered a Mac Mini with a keyboard and AppleCare.

In the order status it says

Not Shipped Yet:
Mac Mini

Shipped on: Oct 2, 2007:
Keyboard

Complete:
AppleCare

What does "Complete" mean? Does it mean it was delivered? lol I didnt receive anything. lol
Click to expand...

My AppleCare order is also in "Complete" status. I called Apple yesterday regarding this because I received an email stating that my printer and AC had shipped and been received. According to the Apple rep, the AC ships via regular mail and I must wait 4-6 weeks after receiving my Mac. I am confused, however, because several people here have posted that they received AC before their Mac.
 
Argand said:
My AppleCare order is also in "Complete" status. I called Apple yesterday regarding this because I received an email stating that my printer and AC had shipped and been received. According to the Apple rep, the AC ships via regular mail and I must wait 4-6 weeks after receiving my Mac. I am confused, however, because several people here have posted that they received AC before their Mac.
Click to expand...

I paid more for expedited shipping. They better not cheap out on me. lol

Edit: Thanks for the info by the way. :)
 
I don't belive it

I ordered my 2,8Ghz, 24 iMac last Thursday and on the confirmation I was told it would ship on Oct 2nd. Today I checked up and saw that they had changed the shipping date to the 30th of October.

I just had a chat with customer service at Apple and told them I'm not happy. I also told them if it doesn't ship until the 30th then I want Leopard with it as well.

And I thought I was changing over from the darkside of windoze. How can they promise one thing and then just change it, without even sending me an e-mail to tell me?

Ahggggggggggg!!!!!
 
Mine is finaly on the way and will be here tomorrow. I guess I do not understand why it takes Apple 5 days just to ship the item. I ordered a memory upgrade from OCW 2 days after I ordered my Apple and it arrived today. My Apple was in stock and in the US, I mean, I place an order, they send the order to the warehouse, the warehouse pulls and ships, not sure what part of that process takes 5 days, 7 days if you count the weekend LOL.

Anyway, it will be here tomorrow and I can stop using my Daughters Vista Laptop! She heads back from leave (Air Force) sat and will take her laptop anyway.

Vista, esh!
 
WOW!!!! Purolator's tracking system is useless. :lol:

purolatorsucks.jpg
 
AsylumCam said:
Mine is finaly on the way and will be here tomorrow. I guess I do not understand why it takes Apple 5 days just to ship the item. I ordered a memory upgrade from OCW 2 days after I ordered my Apple and it arrived today. My Apple was in stock and in the US, I mean, I place an order, they send the order to the warehouse, the warehouse pulls and ships, not sure what part of that process takes 5 days, 7 days if you count the weekend LOL.

Anyway, it will be here tomorrow and I can stop using my Daughters Vista Laptop! She heads back from leave (Air Force) sat and will take her laptop anyway.

Vista, esh!
Click to expand...

OMG! TISNF! most of a week wait. 2 Months here and i won't get it until next week. There may not be many in the US that can beat that. Hopefully I can get some free Leopard upgrade.
 
Mine arrived bang on time yesterday, and I had a very pleasant evening installing stuff and playing WoW!

I think the moral of the story is not to rely on online tracking with couriers (FedEx, TNT, whatever) - if you are in doubt, ring them and they'll give you accurate information. My online tracking was more than a day behind but I always had accurate info over the phone.

Did I mention how awesome this iMac is?
 
I just called TNT as my iMac is still still somewhere in Aberdeen and shows the same comment three times, they were more than useless. The woman I spoke to didn't seem to know anymore than what the tracking said.

I then called Apple and asked them to check as their estimated date still says the 15th Oct, even though it is less than 50miles from my house. The guy said that the date should be the 9th Oct.

I asked if there is anyway he could try and get TNT to make sure it was out for delivery today or tomorrow as I will be away for a week starting sunday.

04 Oct 2007 07:14 Aberdeen Import Received
03 Oct 2007 09:02 Aberdeen Import Received
03 Oct 2007 07:42 Aberdeen Import Received
02 Oct 2007 20:35 Consignment Passed Through Transit Point
02 Oct 2007 01:33 Arnhem Hub Consignment Received At Transit Point
02 Oct 2007 01:32 Arnhem Hub Consignment Passed Through Transit Point
29 Sep 2007 10:14 Shanghai Shipped From Originating Depot
28 Sep 2007 15:41 Shanghai Consignment Received At Transit Point
28 Sep 2007 15:35 Shanghai Consignment Picked Up

I just want my iMac! is that too much to ask.
 
The two I ordered back at the end of August have just turned up at my re-seller, and I'll be popping down at lunch to collect them :)
 
Ring TNT again, you'll probably get a different person. Ask about the status again, but specifically ask if there is a delay. You need to say that you've paid a significant amount of money for this shipment and you would like to know where it is.

I found when I rang that they tend to just give you the same info as on the website, but once you start getting politely insistent, they can look up all kinds of extra info. You may just have struck an unhelpful person, so I think you should try again.
 
:) Fellas,
I was lucky enough to recive my new :apple: Imac yesterday.
PC convert, Stunning machine :D never would have said that about a PC.
Looks like I'll be picking up some info from here in the future :cool:
 
Well I called TNT again and my iMac is sitting at their Depot in Aberdeen and due to the fact that the house is in the countryside they weren't going to deliver till the 15th Oct!!!

I told the guy that I need it in a hurry and I don't want it sitting there for 11 days, and I would go to the depot myself to collect it tomorrow. He then put me on hold and spoke with the depot and they are now going to put it out for delivery tomorrow!

So it better come. I am thinking I should just have said I would go get it.
 
I ordered my iMac (see sig) on Sept 27th and it shipped today, right on schedule. Apple says it will be delivered between Oct 10th and the 12th, although I sincerely hope it doesn't take that long. It'll probably be in Tokyo tomorrow (well, Japan anyway) and since most if not all local couriers deliver on the weekends, I'm hoping ot have it Saturday or Sunday. Can't wait!!! :D
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back