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I wish artwork didn't take so long to load on the app... also anyway to change the artwork used, I have been given really ugly options and some are really bad screenshots from the film but really close up.

Also, a lot of my films are in folders so no artwork shows for them..

Would be good if this could be improved...
 
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Coming from the big dust up over how Duet Display pooped the bed with their upgrade method, I am pretty much ok with how this was handled (as a reasonably long time paid user).
You are going to start seeing companies trying to go the subscription route, which should be avoided as consumers or get ready for everything to be subs.
At least the option is there to buy the pro version.
I use inFuse everyday on my Apple TV but I'm not sure there is enough to get me to upgrade.
I won't comment on the price but it would have been nice to have a "upgrade" price for current users.
I'm guessing Apple doesn't allow that.
 
I never need "an act of goodwill".
I only was very astonished, that the frequently announced "update" turned out to be a purchase.
That's all. I bought the thing. Finish.
Maybe Firecore will loose some customers, but not me at this time.
Thanks for the support. Enjoy! :)

I wish artwork didn't take so long to load on the app... also anyway to change the artwork used, I have been given really ugly options and some are really bad screenshots from the film but really close up.

Also, a lot of my films are in folders so no artwork shows for them..

Would be good if this could be improved...
Are you using the 'Embedded Metadata' option by chance, or is 'Metadata Fetching' disabled? Please drop us a note and we'd be happy to assist. https://firecore.com/contact

I was a big advocate of Infuse 4 Pro but I'm personally not seeing a good enough reason to upgrade to 5 other than a new home screen, which I feel could have been added to v4

oh well
There are quite a few other changes included as well (https://firecore.com/releases). Of course, they may not be for everyone, but we have plenty more goodness coming in 5.1, 5.2, etc... ;)

I think I will wait until you guys can add Amazon Cloud Storage
In progress...

Coming from the big dust up over how Duet Display pooped the bed with their upgrade method, I am pretty much ok with how this was handled (as a reasonably long time paid user).
You are going to start seeing companies trying to go the subscription route, which should be avoided as consumers or get ready for everything to be subs.
At least the option is there to buy the pro version.
I use inFuse everyday on my Apple TV but I'm not sure there is enough to get me to upgrade.
I won't comment on the price but it would have been nice to have a "upgrade" price for current users.
I'm guessing Apple doesn't allow that.
We would have liked to have an upgrade option as well, but sadly this simply wasn't possible to do within the confines of the App Store. :( A bit more info on this can be found here. https://firecore.com/forum/topic/16168
 
16 days ago you send me into buying Infuse pro 4. Now you released Pro 5...
From your point of view I understand your behavior in this matter - but you should also understand that I`m pissed on a little bit about that circumstances...:( May be that`s my individual fate...
 
16 days ago you send me into buying Infuse pro 4. Now you released Pro 5...
From your point of view I understand your behavior in this matter - but you should also understand that I`m pissed on a little bit about that circumstances...:( May be that`s my individual fate...
You may be eligible for a free upgrade! :)

Details here. https://firecore.com/forum/topic/16168
 
I was a big advocate of Infuse 4 Pro but I'm personally not seeing a good enough reason to upgrade to 5 other than a new home screen, which I feel could have been added to v4

oh well

I would agree on if it was just the homescreen stuff, but the iCloud syncing has been a big plus for me since I have multiple ATVs that I use every day. Having them stay in sync has been killer since I have a number of items that had to have their metadata selected due to multiple movies/tv shows with the same title. I'm an infuse beta tester and having the correct title show up everywhere on clean installs has saved me so much time and headaches. It's a great first step. Now I'd just like to see the actual parsing of the library synced so that I could do it on one ATV and have it done everywhere since it takes away to do all of my titles. The other thing I've asked for is being able to exclude a share from the sync so that I can do something like say have the bedroom TV have a share that you wouldn't want the family and friends to be able to see in the living room. ;)

Coming from the big dust up over how Duet Display pooped the bed with their upgrade method, I am pretty much ok with how this was handled (as a reasonably long time paid user).
You are going to start seeing companies trying to go the subscription route, which should be avoided as consumers or get ready for everything to be subs.
At least the option is there to buy the pro version.
I use inFuse everyday on my Apple TV but I'm not sure there is enough to get me to upgrade.
I won't comment on the price but it would have been nice to have a "upgrade" price for current users.
I'm guessing Apple doesn't allow that.

As a developer (not with infuse), I'll defend them a little here. I hate subscriptions too but have been thinking of moving a couple of my apps to it due to the way the app store works. Apple doesn't give us a way to charge for upgrades between version x to y in the AppStore. Once a user buys an app they own it, and get all upgrades to it, forever. It puts us in a bit of a hard spot because we want to continue to update and provide new features but we also need to eat and pay the mortgage. Since we can't do the old fashion method of offering the upgrade at a discount to existing users that leaves us with two choices, both bad. First is to release a "new" app that's a different SKU in the store which sucks because existing users have to pay full price for it and it's hard to let them know that they have to go to the store to download it. The other option is to go the subscription route which people don't really like either. It's really a rock and a hard spot issue for us. At least with the subscription option is should theoretically force us to keep improving the apps on a regular basis to keep the subscriptions active.
 
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I would agree on if it was just the homescreen stuff, but the iCloud syncing has been a big plus for me since I have multiple ATVs that I use every day. Having them stay in sync has been killer since I have a number of items that had to have their metadata selected due to multiple movies/tv shows with the same title. I'm an infuse beta tester and having the correct title show up everywhere on clean installs has saved me so much time and headaches. It's a great first step. Now I'd just like to see the actual parsing of the library synced so that I could do it on one ATV and have it done everywhere since it takes away to do all of my titles. The other thing I've asked for is being able to exclude a share from the sync so that I can do something like say have the bedroom TV have a share that you wouldn't want the family and friends to be able to see in the living room. ;)



As a developer (not with infuse), I'll defend them a little here. I hate subscriptions too but have been thinking of moving a couple of my apps to it due to the way the app store works. Apple doesn't give us a way to charge for upgrades between version x to y in the AppStore. Once a user buys an app they own it, and get all upgrades to it, forever. It puts us in a bit of a hard spot because we want to continue to update and provide new features but we also need to eat and pay the mortgage. Since we can't do the old fashion method of offering the upgrade at a discount to existing users that leaves us with two choices, both bad. First is to release a "new" app that's a different SKU in the store which sucks because existing users have to pay full price for it and it's hard to let them know that they have to go to the store to download it. The other option is to go the subscription route which people don't really like either. It's really a rock and a hard spot issue for us. At least with the subscription option is should theoretically force us to keep improving the apps on a regular basis to keep the subscriptions active.
A suggestion:
Offer a one time 50% discount that last maybe 30 days max. Make sure your customers know about it. You might get new customers at the low price but not a big deal and current customers will be happy.
 
I noticed Trakt didn't save all my watched/unwatched titles when I loaded the new version, had to go back and re-edit the videos status. Any idea why this wasn't synced by Trakt?
 
Thanks!! I appreciate this very fair action by you, guys!:rolleyes:

What you can do is purchase Infuse Pro 5 and then request a refund from Apple. That should give them a wake-up call.

Unethical perhaps, but not really if you just bought Infuse Pro 4 right before the release of 5 (I did).
 
Infuse 5 looks great. A quick question for the developer: is there a technical reason why iCloud Drive is not listed amongst the cloud streaming options, or is it just a matter of it not being added yet? Thanks!
 
Upgrade to Infuse 5 and save 30%

This week we were thrilled to release Infuse 5 - a major new version with many exciting new features. This release represents many months of work and is effectively our first paid update since the original release in 2013. The new subscription option allows us to continue building great new features to ensure Infuse remains the best in class video player for iOS and Apple TV.

Change is never easy, so in between bites of Thanksgiving turkey we worked to come up with a few ways to bring joy to all of our users again.

Here's what we're doing to make things right.

1. Starting today, Sunday November 27‌th, we're offering a 30% discount on the annual subscription of Infuse Pro. This discount will be available through December 11‌th. Upgrading to Infuse 5 before then guarantees you're able to receive the lowest price now AND lock in a permanent 30% discount on all renewals going forward.

2. Anyone who has already subscribed to the new Infuse Pro will automatically be switched to the discounted price.

3. Anyone who purchased Infuse v4 on or after August 1‌st, 2016 will be entitled to a free upgrade to v5 (more details).​

We're fully committed to developing great new features, and delighting all of our users with every new update. This is possible because of you, and we are so grateful for your support.

Check out the complete list of everything that's new in Infuse 5.

Download Infuse 5
 
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Ouch! Just bought the full fat one off purchase option. I bought infuse 4 pro in June so it looks like I'm out of luck.
 
Firecore has made an incredible aTV app and supported it incredibly with significant new versions! The risk of buying anything is that a new version will be released after the purchase is made. That's life...and besides that, it's a pretty inexpensive purchase. I think it's great that Firecore seems to be bending over backward to keep it's customers happy. So let's recognize their approach. Right on...Firecore!!!!
 
Ouch! Just bought the full fat one off purchase option. I bought infuse 4 pro in June so it looks like I'm out of luck.

I'm in the same boat and I'm moving on to the competition. I didn't even get a full year of updates. I had it barely 6 months and all we got was 4.1 and 4.2 which didn't even fix the major playback issues with Infuse 4 and now will never be fixed because the app has been abandoned.

And it looks like the developer is already contemplating pulling the same stunt for Infuse 6. BeefCake 15 asked if customers would be guaranteed one year of updates for Infuse 5 (not an unreasonable request):

@firecore Is the app going to have 1 major release per year and updates in between?

And the the developer wouldn't even commit to that:

We don't have a set release plan for Infuse 6, 7, 8, etc... at this time.

So don't be surprised if the developer creates a "new" app in 6 months when sales dip again.
 
I'm in the same boat and I'm moving on to the competition. I didn't even get a full year of updates. I had it barely 6 months and all we got was 4.1 and 4.2
You also got 4.3.
And it looks like the developer is already contemplating pulling the same stunt for Infuse 6.
Geez. Infuse Pro 4 cost 10 bucks. I actually bought Infuse 3 and 4 was a free upgrade. Some "stunt". :rolleyes: This is not some game or social media app that sells in the millions. How do you suppose the developers finance their work?
BeefCake 15 asked if customers would be guaranteed one year of updates for Infuse 5 (not an unreasonable request):



And the the developer wouldn't even commit to that:
On their support page, you will find this:

"When is Infuse 6 coming out?

Not for awhile. 12-24 months would be a reasonable guess."

If you think you always need the latest version, you also have the option to use the subscription pricing, currently $5 per year, which is an absolute steal for this app.
 
Here's what we're doing to make things right.

1. Starting today, Sunday November 27‌th, we're offering a 30% discount on the annual subscription of Infuse Pro. This discount will be available through December 11‌th. Upgrading to Infuse 5 before then guarantees you're able to receive the lowest price now AND lock in a permanent 30% discount on all renewals going forward.

I purchased Infuse 5 Pro on 11/24 where's that leave me?
 
Some people here seem pretty unhappy with Infuse 5 Pro and the new pricing structure. FireCore has issued a reduction in the yearly price. Nobody is forced to use Infuse if they feel FireCore is unfair. They can use Plex or Mrmc. I will continue to use Infuse 5 Pro because I feel it is the best product out there and the price really is quite reasonable considering all that the product offers. FireCore has come up with an outstanding app and I'm sure it will continue to improve with time.
 
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Ouch! Just bought the full fat one off purchase option. I bought infuse 4 pro in June so it looks like I'm out of luck.

I purchased Infuse 5 Pro on 11/24 where's that leave me?
Drop us a note and we'll see if we can figure something out. https://firecore.com/contact
Given the changes I had no desire to upgrade but with that deal I don't think I can pass it up.
Thanks - it is a pretty sweet deal, and quite a few other great features are coming soon in follow-up updates (5.1, 5.2, etc.). ;)
Some people here seem pretty unhappy with Infuse 5 Pro and the new pricing structure. FireCore has issued a reduction in the yearly price. Nobody is forced to use Infuse if they feel FireCore is unfair. They can use Plex or Mrmc. I will continue to use Infuse 5 Pro because I feel it is the best product out there and the price really is quite reasonable considering all that the product offers. FireCore has come up with an outstanding app and I'm sure it will continue to improve with time.
Thanks for the kind words. Happy to hear you're enjoying it. ;)
 
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I wasn't going to upgrade but the recent deal seemed very fair and I think I can spare $5 a year.
 
As another pro tip....always be on the lookout for iTunes gift cards that are at least 20% off. PayPal, eBay, Best Buy, etc. have them at 20% off every so often. I heard Target had them 30% off on Black Friday, but I missed it. So now with the $5/year rate being charged for a short time, if you bought your iTunes store credit at 20% off, you're effectively paying $4/year for an Infuse Pro subscription (and getting 20% off whatever else you purchase in the store).
 
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