All Devices iOS 13 Native Mail app

[Cinimod1000]

Shameful copy and paste of my post in the beta 2 thread:

Regarding native Mail, there was a bug in the previous 13.3.1 beta 1 where if you had opened an attachment within a received email (be it, PDF, DOC, XLS etc) - you view the contents and then go to Share or Print the attachment, the Mail app completely crashes. Myself and what it seems, alot of other customers, had reported it to Apple.

It now seems to be resolved in this beta. ? Can no longer reproduce it on various devices / Exchange user accounts.

Like many though, I am still experiencing the "mail notification or badge but when launching inbox, the emails are not there" behavior. The work around of killing the Mail app and re-launching is what I am still doing. Apple are still "working on it" ?


Something that has starting to gain traction in my environment, is that the "This message was downloaded as plain text. Download full message.” prompt for mail items is becoming quite frequent now. Even myself, a simple IT user has noticed it. (Our VIP users definitely noticed and are definitely letting it be known!)

Occurs to emails of various sizes, 50K to 10MB.

Depending on your workflow, this has caused issues where a user does not tap on the "Download full message" option and then goes to forward the email (usually with attachments) and it simply forwards a blank email or... the email without attachments.

Easy enough, simple fix is to be a little diligent: read the prompt, download the full message and then go to reply or forward. But am pretty sure with iOS 12 or earlier, this was very rare?

Has anyone else noticed the "Download full message" prompt more than usual on 13.x +?

I did not used to see this message until recently. See it all the time now, but can't remember if I used to get it on 13.3.1 beta 1......

 

[groovypants]

Interesting, thanks all.

I was thinking it may have been related to the quality my connectivity at that precise moment but after some tests, I could not find a common pattern. Whether on 3G, LTE, WIFI (home or enterprise) - regardless of "service strength" - the prompt would pop up every now and then. I wonder if it could relate to iOS 13 RAM framework. I do think file size plays some role.

Anyways, forgot to mention before but I have indeed reported this behavior to Apple.

 

[DeanCorp]

Interesting, thanks all.

I was thinking it may have been related to the quality my connectivity at that precise moment but after some tests, I could not find a common pattern. Whether on 3G, LTE, WIFI (home or enterprise) - regardless of "service strength" - the prompt would pop up every now and then. I wonder if it could relate to iOS 13 RAM framework. I do think file size plays some role.

Anyways, forgot to mention before but I have indeed reported this behavior to Apple.

Most of my mail issues are fixed by putting the phone into Airplane mode for 30 seconds. Quit Mail and relaunch.
Are you using any Mac’s on Catalina? I have found some issues with Mac’s running Catalina on the same WiFi network as the iOS devices running iOS 13.

 

[patthedog]

What about email preview on the lock screen? every time I receive an email in my exchange account I can’t load the preview as it keeps saying loading but nothing shown

does this happen to you too?
thanks

I have the same issue with both my Gmail accounts - just says "Loading" and doesn't appear unless I unlock the phone.