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iPad mini iPad Mini 6 jelly scrolling
- Thread starter EHD80
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Can I suggest that all those affected submit feedback to Apple using this link:
It takes a couple of minutes and the more people who do this the better IMO.
Product Feedback
We would love to hear your comments about any of our hardware and software products. Send us your thoughts.
www.apple.com
It takes a couple of minutes and the more people who do this the better IMO.
Today I think I will have to decide if I will keep the device or not, it is very distracting when browsing forums and such. It does seem like a big negative on a device that costs $1100 with tax here in Sweden.
Done.Can I suggest that all those affected submit feedback to Apple using this link:
Product Feedback
We would love to hear your comments about any of our hardware and software products. Send us your thoughts.www.apple.com
It takes a couple of minutes and the more people who do this the better IMO.
So what we know so far is this: this problem only appears when scrolling in portrait orientation - this means the cause is most likely hardware. The screen is likely mounted sideways, meaning it is refreshing from left to right when the iPad mini is in portrait mode (rather than from top to bottom). On the Mini 5 some people can see this issue (albeit not as bad) in landscape orientation, as the screen was not mounted sideways.
The problem Apple has is this: The Mini is often shown in in their advertising in portrait mode. The orientation of the logo on the back suggests it’s main use is in portrait; even the smart folio book-style cover encourages you to use to use it in portrait mode. Therefore, it should be useable in portrait mode, without this much of a display issue imo. And I bought it to use in portrait mode!
The problem Apple has is this: The Mini is often shown in in their advertising in portrait mode. The orientation of the logo on the back suggests it’s main use is in portrait; even the smart folio book-style cover encourages you to use to use it in portrait mode. Therefore, it should be useable in portrait mode, without this much of a display issue imo. And I bought it to use in portrait mode!
Done, thanks for the link. 🙏🏼Can I suggest that all those affected submit feedback to Apple using this link:
Product Feedback
We would love to hear your comments about any of our hardware and software products. Send us your thoughts.www.apple.com
It takes a couple of minutes and the more people who do this the better IMO.
T _
The front camera is positioned for portrait use, so the Mini is absolutely designed by Apple to be used in portrait. No excuse for this amount of jelly scroll in portrait.
Yeah I been trying to use it for just some casual web browsing now this morning and it is more or less unusable for me. Even slow scrolling makes the entire screen tilt so it really messes with my vision. I really want to keep it but it is annoying to have to read everything slanted…
The question now becomes what I should go for instead. Keep my mini 5 or get a new mini 5 with cellular and 256 GB?
Also, I tried my M1 iPad Pro 12.9”, it also has it in portrait mode but much less severe which is most likely due to the higher refresh rate. If it was that mild on the mini I could live with it and most likely never notice it, and for the larger iPad Pro I only use it in landscape anyway.
The question now becomes what I should go for instead. Keep my mini 5 or get a new mini 5 with cellular and 256 GB?
Also, I tried my M1 iPad Pro 12.9”, it also has it in portrait mode but much less severe which is most likely due to the higher refresh rate. If it was that mild on the mini I could live with it and most likely never notice it, and for the larger iPad Pro I only use it in landscape anyway.
I’m sure there will, either OLED or miniLED. This is not LCD issue though as my Samsung OLED tablet has it too, more like panel quality issue (something to do with low screen PWM, probably)
I played around with two minis yesterday at one of the reseller stores (there are no Apple Stores where I currently live), both had this issue and to me at least, the problem is very visible and obvious. The tilted text in Safari is very annoying and distracting.
I was planning on trading in my mini 5 for it and this will be a companion device for my 12.9" M1 iPad Pro — but my intent was to use it precisely for reading and other uses where the 12.9" is impractical so the mini will be in portrait orientation 90% of the time, exactly where the screen tearing/jelly scrolling is most obvious.
I am now considering whether I should cancel my preorder which has not been delivered yet anyway as the 256/Cellular model seems to be in short supply. Unfortunately, with the reseller stores, there is no "no questions asked" returns policy so once I open it, unless this is considered a manufacturing defect which will most likely not be the case, it will be difficult or, most likely, impossible to exchange it.
I was planning on trading in my mini 5 for it and this will be a companion device for my 12.9" M1 iPad Pro — but my intent was to use it precisely for reading and other uses where the 12.9" is impractical so the mini will be in portrait orientation 90% of the time, exactly where the screen tearing/jelly scrolling is most obvious.
I am now considering whether I should cancel my preorder which has not been delivered yet anyway as the 256/Cellular model seems to be in short supply. Unfortunately, with the reseller stores, there is no "no questions asked" returns policy so once I open it, unless this is considered a manufacturing defect which will most likely not be the case, it will be difficult or, most likely, impossible to exchange it.
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I've been to a reseller store right now, the two iPad minis on display do the same jelly-effect like mine does
So it is a common problem, i guess.I see no jelly effect on M1 iPP no matter how fast I scroll back and forth on MR (vertical and horizontal mode).
I see it on my M1 iPP (12.9) in Portrait, but only very slight. Are you running iPadOS 15 btw? I am.
It is very slight but it is there for me. It does make sense since this is how displays update, I just never thought about how this might cause a problem like this. Most likely because most devices like our phones, monitors and laptops have updated top to bottom (or inverse) in the normal usage mode, for desktop monitors high refresh rate has been the norm for us ”gamers” for over a decade as well. The faster the display can update the less of a problem will be noticable, but if you are using a slow 60 Hz panel it seems you need to orient it to update in the ”correct” way.
I think I might be a bit more sensitive to it once I found it because I normally read webpages while scrolling instead of scrolling and stopping to read.
Yes I am. I know what to focus on (my Samsung S5e had it, and I hated it), just can’t see it.
I can see it in your video when it is slowed down, there is a slight tilt in the text that switches direction when the scrolling direction switches. Which is exactly how I see it on mine, it is a very slight tilt and nothing I notice unless I go looking for it.
Because on mine it looks so strong and obvious, it was hard for me to believe that every Mini is as bad as mine.
So i also went to the store just now and checked out the 4 display units. They were all exactly the same.
To me this is unacceptable and very distracting and it puzzles me, that apple would release something like that.
This is the first time that i'm disappointed by a display on an apple device.
And while it's true that other devices have a similar problem, i have yet to find one where it is this bad.
It's definitely much weaker on my iPad Mini 4 (in landscape) and only visible there when you are trying to reproduce it.
On the Mini 6 i can see it every time i read and scroll through an article. (Very bad on 9to5mac in darkmode, for example)
So i also went to the store just now and checked out the 4 display units. They were all exactly the same.
To me this is unacceptable and very distracting and it puzzles me, that apple would release something like that.
This is the first time that i'm disappointed by a display on an apple device.
And while it's true that other devices have a similar problem, i have yet to find one where it is this bad.
It's definitely much weaker on my iPad Mini 4 (in landscape) and only visible there when you are trying to reproduce it.
On the Mini 6 i can see it every time i read and scroll through an article. (Very bad on 9to5mac in darkmode, for example)
All this talk of jelly is making me hungry ! Anyone offering real jelly ?
I'm usually not sensitive to this stuff at all (owned multiple products which allegedly had bad jelly scroll and never really noticed) but this is really noticeable and kinda hard to unsee and definitely takes the shine off of finally getting the iPad size/design config I've been waiting for for ages now. On my unit at least it has to be the most distracting and experience-affecting major display issue I've ever seen on a device, and I've had a few things with issues in the past. It's also much more severe than landscape on the Mini 5, which isn't really noticeable by comparison. Don't know how it shipped like this if it's as bad/widespread as it seems.
Contacted Apple about a replacement and they basically said "yeah so your options are return it now and we'll send you a new one end of October, or we'll extend your return period so you can contact us in four weeks to get it replaced quicker so you're not without it". Bit crappy, to be honest, but I guess they must be getting a lot of exchanges. So I'm sticking with it til next month, see if Apple responds/tries a software fix, and go from there.
Contacted Apple about a replacement and they basically said "yeah so your options are return it now and we'll send you a new one end of October, or we'll extend your return period so you can contact us in four weeks to get it replaced quicker so you're not without it". Bit crappy, to be honest, but I guess they must be getting a lot of exchanges. So I'm sticking with it til next month, see if Apple responds/tries a software fix, and go from there.
Now the Swedish version of Macworld is also writing about it.
Edit: Also Apple Insider. I don't have any experience with how Apple deals with these things normally. Do they ignore it or respond much later on?
Edit: Also Apple Insider. I don't have any experience with how Apple deals with these things normally. Do they ignore it or respond much later on?
I wished (not) to see the way you do (maybe what you mention is the camera shake?). I did another test. You can see the lines are perfectly straight below each other. https://www.testufo.com/scanskew#speed=3.0&direction=vert&bounce=1&density=4¢er=1
(parameters: vertical, 240Hz impossible fast bounce scrolling)
I see them tilting slightly there as well when it is slowed down, and switching tilt directions when scrolling direction switches.